Find Hotel with a Concierge in Worcester, MA

"Spacious room, good view, laundry facility "

"I specifically chose this hotel for my daughters weekend because of their pool and hot tub. My friend and I each rented a room and no one from our group was able to go swimming because someone pooped in the pool on Saturday. The staff had hours before the pool closed (at 9pm) to clean it, but instead, they closed it down and reopened it the next day....the day we had to leave There was no refund or discount offered or applied to our stay for the inconvenience. This ruined my daughters birthday. So disappointing, I used to love this hotel."

"Zero complaints. Everything was perfect. Would definitely stay here again!"

"Great place to stay! Great fitness area!"

"I was happy that Trader Joe's was on the parking lot and that Uber drivers could come right up to the hotel entry to collect passengers. The front office clerk who attended to my intake to the hotel was most helpful and very pleasant. I enjoyed the gym facilities as well."

"A/C Filter had been cleaned, which the often are overlooked, thank you. A bit of a rattle noise, at times and controls somewhat confusing. Took a while to trust it was actually on at desired temperature. Staff: All decent, but one sour puss, from first confirmation call to actually meeting him. Needs to learn to smile and say hello. A stark contrast to remaining staff. Housekeeping: Had to remind a few to speak w/soft voice early a.m. while guests slept. They did. Desk nor head housekeeping has an envelope available nor can break a 20 for tips. Any House staff can pick it up; including one who never touched the room while I was there. Just sayin'. Get those tips to who deserves it. Return calls promises by same minimalist staffer mentioned above. Zero call from one of the front desk supers or the head housekeeper. I doubt he ever passed it on. Just my instincts. Done a lot of travelling by age 76. Otherwise a lovely stay. Will return"

"For a hotel that’s been around a long time, the rooms were very nice! Showers were new and water pressure great. Large tvs and very comfortable bed."

"Mice"