Staffs are not helpful, not so considerate and not eager to answer questions. The performance of some staffs try to work at the minimum level. Room is quiet, but small, not so comfortable and not so well-facilitated e.g. the bath and shower gel are very limited. Location is good.
Property is very dated. Needs a lot of decorating and upkeep. Rooms are very warm with limited options to open the window. Check in only starts at 3pm, even if your room might be ready, so long queue. Check out is 10am, so very early. No where secure to leave luggage, you leave it in a seating area used by the public. Certain staff could do with some customer service training and smile and be more friendly. Have to pay for parking at £6 a day, even if you stay at the hotel. Very close to the station and supermarket. Down the road from some local.pubs and nice eateries.
Louise
於 2025 年 7 月住了 1 晚
6/10
Great staff
Ian
於 2025 年 7 月住了 1 晚
6/10
Nice location, large showers, and bed was comfortable. But the light switch next to the bedside didnt work, and there were screws coming out. Towel radiator didnt work to dry my towels. Staff weren't welcoming, and poor communication between hotel and restaurant, because they didn't know I had booked.
Niyaz
於 2025 年 7 月住了 1 晚
10/10
Love visiting the lakes
Shirley
於 2025 年 7 月住了 3 晚
10/10
Walkable to everything
James
於 2025 年 7 月住了 2 晚
10/10
Great location, excellent service, will stay again. Thankyou so much.
Rachel
於 2025 年 6 月住了 1 晚
8/10
The lift was out of order for the whole weekend.
Should have been seen too.
Breakfasts were very good.
David
於 2025 年 7 月住了 2 晚
8/10
It's in a perfect location right in the village. The lobby was nice and staff were friendly. The rooms are ok but could definitely use some upgrades. Mattresses were old, there were nearly no plugs, and we had two beetles in the room. Also, you have to pay for parking which feels like a bit of a scam.
Heather
於 2025 年 7 月住了 1 晚
6/10
Hi, I was satisfied with my stay. I booked a superior room with en suite. I could choose to do pre-check in electronic and all I needed to do at check in was sign and collect my room key. The room didn’t have a latch, so I didn’t feel very secure. It was clean. There was a coffee/tea tray. Hand soap and shampoo. However no iron or hair dryer.
The location is good, 5 minutes walk to Windermere train station and 20 minutes walk to Bowness. There are plenty of good food options 5 minute walk away.
Staff were not very chatty, but efficient so no fault.
There is no secure luggage storage if arriving before check in. However you are free to leave bags without valuables in designated area.
Uta
於 2025 年 7 月住了 1 晚
4/10
An old hotel and it showed not very clean at all.
Paid for a cooked breakfast and couldn’t eat most of it as it was tasteless and greasy.
Defo NOT staying here again
Allan
於 2025 年 7 月住了 1 晚
6/10
John
於 2025 年 6 月住了 1 晚
10/10
Reception was excellent and helpful 24 dinning room staff on the ball no delays between courses bar prices were reasonable for area bedroom was well for amenities and free wi fi car park was really good just £6 a night and discounted for day time ie arrive sunday leave tuesday was just £12 would well recommend it if in that area brilliant.
Christopher
於 2025 年 6 月住了 2 晚
8/10
The hotel was very clean and the beds were comfortable
Michelle
於 2025 年 6 月住了 1 晚
8/10
The stay was pleasant although there were concerns. Our room had "hidden step"between bathroom and bedroom, it should be highlighted with hi viz reflective tape. The food was nice,the staff were very helpful. The views are lovely, not happy with having to pay £6.00 per day for parking having paid to stay there anyway. We're registered disabled how ever the disabled sign was barely visible??? We would return though.