2/10 很糟糕
Michelle
2025 年 7 月 13 日
不喜歡：員工素質和住宿環境和硬體
One staff member was rude when we checked in, the rest were nice at least. I left my $200 Columbia coat either in the weight room or my room when I checked out, but the front desk said it was not returned to them, so someone stole it. I only chose this hotel for the indoor pool, but the indoor pool was closed. It was disclosed on their website (I discovered after check-in), but not Expedia when I was booking it. I paid a lot MORE to have the indoor pool amenity than I would have paid for a hotel in the city without a pool. The rude staff member when I checked in never offered an explanation or apology for the closure when I explained to her I that I booked this hotel for the indoor pool. Additionally, a local told me the pool had been closed for months for renovation, but upon observation of the room there was no renovation taking place. I will NEVER stay at a Courtyard Marriott ever again. And oh yeah, no free breakfast, they were charging $2 for a banana! And oh yeah, the washers and dryers were apparently broken, not sure if Expedia is claiming that is an amenity, but they are not available just so you know.
Michelle
於 2025 年 3 月住了 2 晚