Find Hotels with a Pool in Willow, NY

"The young Lady that was working the front desk on the morning of Monday and Tuesday March 2nd and 3rd, needs some training in customer service. I asked her a simple question about switching out the towels in my room because I was there for a few days, she was very rude and disrespectful. The next day as I was in the breakfast area I could see her on the phone at the front desk and when she hung up the phone she was flailing her arms in the air as if she were having a temper tantrum. "

"Pool was closed, no complementary breakfast and they only put my cards working for 2 days not 5 so I couldn’t enter my room and had to go to the front desk to fix that. "

"Room was very clean and beds were comfortable "

"Conveniently located and recently renovated hotel with comfortable rooms. It was a great value complete with sauna, pool and great continental breakfast. "

"Dirty and overpriced. The hotel is next to the train tracks and the hotel has no soundproofing. Sounding like elephants were walking on the ceiling."

"Great staff, clean spacious rooms"

"Staff very courteous. "