Exterior

Reviews of Holiday Inn Express & Suites Willmar, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 124 reviews" "
Rating 8 - Good. 32 out of 124 reviews" "
Rating 6 - Okay. 6 out of 124 reviews" "
Rating 4 - Poor. 3 out of 124 reviews" "
Rating 2 - Terrible. 3 out of 124 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean with great guest services
Stayed 1 night in Mar 2024

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Emily on 2024/2/12
Thank you for the kind review, Randy! We appreciate the recognition and will continue to keep up the good work. We hope to have the pleasure of hosting you again soon,

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed here for a Hockey Tournament! This hotel staff was some of the BEST I have ever seen. They were friendly, helpful, and really tried to do whatever they needed to do to make the stay great! We had a pizza party for the team after a game, they grabbed plates and napkins and even found a large garbage can so we could clean up. They never got upset with the kids when they were being kids! I would recommend this property to everyone I know that is going to be in Willmar!
Stayed 2 nights in Feb 2024
Response from Emily on 2024/2/5
Thank you so much for your fantastic review! We are delighted to hear that you had a great experience during your stay for the hockey tournament. Our team takes pride in providing exceptional service, and we're thrilled to know that their friendliness and helpfulness stood out to you. It was our pleasure to assist with the pizza party and ensure a smooth and enjoyable time for the team. We appreciate your recommendation and look forward to welcoming you and your friends back to our property in Willmar.

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the room was spacious and clean. The staff were friendly and helpful. Great place to stay for the cost.
Stayed 1 night in Jan 2024
Response from Emily on 2024/2/2
Thank you for your glowing 5/5 review! We're delighted to hear that you enjoyed your stay at our hotel in Willmar, MN. It's fantastic to know that you found the room spacious and clean, and that our friendly and helpful staff contributed to a positive experience. We strive to offer great value for our guests, and we're thrilled that you found us to be just that. We look forward to hosting you again in the future!

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk male was extremely helpful and kind
Stayed 1 night in Jan 2024
Response from Emily on 2024/1/18
Hi Jennifer, thank you for taking the time to review your stay. Guest satisfaction is our main goal, and we're happy to hear our team was able to provide great service. We hope to have the pleasure of hosting you again soon.

10/10 Excellent

Jolene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and quiet. The breakfast was really good.
Stayed 1 night in Jan 2024
Response from Emily on 2024/1/26
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed a clean and quiet stay with us. It's delightful to know that our breakfast met your expectations. Your positive comments are truly appreciated, and we look forward to welcoming you back for another exceptional experience.

10/10 Excellent

Lori, Saint Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Emily on 2024/1/26
Thank you for the perfect rating! We're thrilled to hear you had a great stay. We hope to welcome you back soon.

10/10 Excellent

James, Buffalo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay at the Willmar Holiday Inn Express!
Stayed 1 night in Dec 2023
Response from Emily on 2024/1/26
Thank you for your loyalty and fantastic review! We're delighted to hear that you consistently enjoy your stays with us at the Willmar Holiday Inn Express. We appreciate your support and look forward to providing you with many more enjoyable experiences in the future.

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficient, great hotel!
Stayed 2 nights in Nov 2023

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and it was clean and quiet
Stayed 1 night in Nov 2023

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a conference in Willmar, it was next to the hotel. Hotel was a great place to stay, quiet, comfortable beds, good parking.
Stayed 1 night in Nov 2023

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was comfy. Bed was great. Love the onsite dining / beverage choices. Both had great food and drinks.
Stayed 1 night in Nov 2023

10/10 Excellent

Kirstie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Pool open 24/7 great breakfast!
Stayed 1 night in Oct 2023

10/10 Excellent

Mei

Stayed 2 nights in Oct 2023

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Elevator was out when we checked in. This made it impossible for my wife to access the 3rd floor suite we had reserved for our party of 3. I give credit to desk attendant who gave us 2 standard rooms on 1st floor for no additional charge.
Stayed 1 night in Aug 2023

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique really. It's a decent place to stay though.
Stayed 2 nights in Aug 2023

8/10 Good

Matt

Business traveler
Liked: Cleanliness, property conditions & facilities
Bathrooms could be upgraded
Stayed 1 night in Aug 2023

10/10 Excellent

John, Bovey

Stayed 1 night in Aug 2023

10/10 Excellent

Laurie, Grande Prairie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good location
Stayed 1 night in Jul 2023

10/10 Excellent

Lemuel

Stayed 2 nights in Jun 2023

4/10 Poor

Kathy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Sara

Stayed 2 nights in Jun 2023

10/10 Excellent

Brenda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Rosee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip
amazing
Stayed 1 night in Apr 2023

10/10 Excellent

Meredith

Stayed 1 night in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay. I definitely be coming back.
Stayed 2 nights in Mar 2023

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was clean. Great location for our group. Pillow was hard! Two very early morning trains woke me up!
Stayed 1 night in Mar 2023

8/10 Good

Heath

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Wanda

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious breakfast area which was great for a family evening get together
Stayed 1 night in Jan 2023

8/10 Good

gary

Traveled with family
Liked: Cleanliness, staff & service
👍
Stayed 1 night in Jan 2023

10/10 Excellent

jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Clean.
Well maintained. Clean. Friendly staff.
Stayed 2 nights in Dec 2022

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good check in. Nice pool and hot tub
Stayed 1 night in Dec 2022

2/10 Terrible

christopher

Stayed 1 night in Nov 2022

10/10 Excellent

stephanie, New Ulm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with options. Breakfast was included but we did not eat there. From what I saw it looked good. Property was well maintained.
Stayed 1 night in Oct 2022

10/10 Excellent

Shelly

Traveled with group
Liked: Cleanliness, staff & service
I loved it was connected to two great restaurants! Couldn’t find much to do in town so hanging at hotel provided some entertainment.
Stayed 2 nights in Oct 2022

8/10 Good

kelly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2022

8/10 Good

Michael

Stayed 1 night in Sep 2022

10/10 Excellent

Jon, Blaine

Stayed 1 night in Sep 2022

8/10 Good

Kirsten

Stayed 2 nights in Sep 2022

8/10 Good

Val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Jess

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Great breakfast.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Bradley Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2022

10/10 Excellent

Yuan

Stayed 2 nights in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022