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Reviews of Riviera Resorts & Suites

2 out of 5
Riviera Resorts & Suites
3920 Ocean Ave, Wildwood, NJ

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 234 reviews" "
Rating 8 - Good. 84 out of 234 reviews" "
Rating 6 - Okay. 44 out of 234 reviews" "
Rating 4 - Poor. 13 out of 234 reviews" "
Rating 2 - Terrible. 14 out of 234 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant front desk. One block from the boardwalk.
Stayed 1 night in May 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfortable, slept well
Stayed 2 nights in Sep 2023

10/10 Excellent

Carlos

Stayed 2 nights in Sep 2023

4/10 Poor

Marco

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Front desk people nice. Besides that terrible
Stayed 2 nights in Sep 2023

10/10 Excellent

Christy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It needs a little but of updating but overall we loved it!!! Nice and close to the boardwalk, the staff was very friendly! We had the 3rd floor with the balcony which we loved and were able to see the fireworks from there. Pool extremely clean! Would definitely stay there again!
Stayed 2 nights in Sep 2023

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and safe,and the staff was nice.
Stayed 2 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable property across the street from boardwalk ramp. Best in season value for the room that close.
Stayed 1 night in Aug 2023

10/10 Excellent

Gabby

Stayed 2 nights in Aug 2023

10/10 Excellent

Kathy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the 2 bedroom little apartment, we loved it so much! The space was perfect for our family of 4 people that traveled. The pool was warm enough to get in with out stepping in slowly and yanking it out becausecof the cold lol, we enjoy our view from the balcony of the ferris wheel and a few other rides we could see. Ice machine was a plus loved it! I seen someone complain about the office not being 24hr, u know that before you go. And there was really no need to go into the office for anything!! We did not make use of house keeping because we are cleaners ourselves, we found the place to appear clean when you walked in, but you can tell blankets do not get washed, you do not get sheets everyday( i dont think u should need new sheets everyday), but for those wondering.. we only got our towels the 1st day there, the 2nd day we either did not get them or neighbors took them, we were pretty upset that our neighbor had their side of chairs but kept sitting on our side so it made my son feel uncomfortable to open his shade at all! Dishes were nasty! Thankfully we had paperware with us, trash bags were cheap $1store ones, so had to keep itolightnoreit ripped block from beach, over we LOVED it, everything was smooth checking in and out. great service! Definitely Recommend despite some of the falls we felt about it! Heat lamp in bathroom is amazing! There are a bunch of hooks in the bathroom to hang clothing and towels! Parking was great! will be back
Stayed 3 nights in Jul 2023

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice place and has a variety of food and drinks choices. Food was really good especially the restaurant that it needs reservation in advance Staff very pleasant and happy. The property it’s small but it was very relaxing comfortable just what you need to relax and away from work. Will come back again.
Stayed 1 night in Jul 2023

8/10 Good

JILLIAN

Traveled with partner
Liked: Cleanliness
My real only complaint for the property was the water temperature when showering would go from warm to cold, to hot to cold to warm.... and then there was the fact thta we had to lrave early because of a power outage

8/10 Good

Red

Traveled with family
Liked: Room comfort
Good trip
Stayed with kids. Excellent location to broadwalk. Not for couples or younger adults. Good place for families. Overall good in comparison to what is available.
Stayed 2 nights in Jul 2023

2/10 Terrible

Jenell, Elkins Park

Stayed 1 night in Jul 2023

8/10 Good

Johanna Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2023

10/10 Excellent

carlos

Traveled with family
School ending family trip
staff was accommodating
Stayed 5 nights in Jun 2023

6/10 Okay

Scarlet

Stayed 3 nights in Jun 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Sharon

Liked: Cleanliness, staff & service
no
Stayed 1 night in Apr 2023

8/10 Good

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Judy

Stayed 4 nights in Aug 2022

2/10 Terrible

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Do not believe the pictures of this property, or the staff hours. None of it is true. Office locked and empty most of the time, no parking, loud apartment air conditioner in a shoebox room, off before we came and was loud and only cooled the bedroom. Pool was the size of a quarter and overcrowded- did not even use. Hands down our worst experience with a spontaneous trip. I would not recommend!
Stayed 2 nights in Jul 2022

4/10 Poor

Lizz

Traveled with family and small children
Check in time is too late. No elevator. Everything is on LOCK DOWN at 8pm here. Prison style. No loud music (only headphones) no late night swimming, or sitting in the roof top. For the price I basically paid just shy of $400 for ONE FULL DAY.. you get there, it’s late and you have to check out at 11am. I would NOT recommend this place. The board walk is super close but it’s not relaxing at all. Pretty disappointed.
Stayed 2 nights in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Noah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and place was pleasent not noisy
Stayed 2 nights in Jun 2022

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely return
John and Z provided professional custom service. The place was clean and we met alot of people eveyone was so friendly staff included.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
It was an overall good trip.
Stayed 4 nights in Jun 2022

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rivera hotel was a great and convenient place near the boardwalk
Stayed 2 nights in Jun 2022

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location. Next to the boardwalk and beach. We had an amazing time
Stayed 2 nights in Jun 2022

2/10 Terrible

Andrew

Stayed 1 night in May 2022

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a cute but small hotel. Very clean and staff was very pleasant. I would definitely go there again. Parking is limited to one car per room.
Stayed 1 night in May 2022

8/10 Good

milagros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

2/10 Terrible

Thomas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
We got to our room and immediately returned the key to the front desk it was in such bad condition
Stayed 1 night in Sep 2021

6/10 Okay

Dario

Stayed 5 nights in Aug 2021

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
We really enjoyed our stay. We were able to check in early and our room was ready earlier than the 4 pm check in as well. Our room was clean and the staff and other tenants were very friendly. The location was great and we were even able to stay an extra day. We did have to change rooms but we were able to move our stuff over without having to check out and then back in. The overall experience was great!
Stayed 2 nights in Aug 2021

4/10 Poor

boyd

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
OK place. The two bedroom was nice to have but really $$$ to stay there. $500 a night was a bit much for that room IMHO. The room was dated, needed new blinds, bathroom needed some work, but it was Ok. Would look for some place less expensive if we ever go back. Could rent two rooms at another place for less money.
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Rooms were decent and clean. Solid 3 stars for a Jersey Shore motel. We’d definitely stay there again.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool too small.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Close to beach
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. The gentleman checking us in was very pleasant and staff was very nice too! Location was excellent. Right across from the beach and boardwalk. Pool was very nice. The room itself was clean and set up nicely. Bring your own pillow. Only 1 each and pretty flat. Had a nice balcony. We were able to watch fireworks from balcony on Friday night. Would definitely stay here again!
Stayed 2 nights in Jul 2021

8/10 Good

Vincent

Liked: Staff & service
Meh
Just a half-block from the Wildwood boardwalk/beach it was convenient. It was an old motor inn with average amenities. Not a place I would recommend, but in a pinch, I would stay again. Signs read that it is smoke free and forbids marijuana, yet the halls reeked of skunk week
Stayed 1 night in Jul 2021

8/10 Good

Franklin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends
Good friendly place for family vacation
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and staff was nice room was excellent and pool/spa was enjoyable
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2021

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
It was okay, not the best but a roof over our head and a bed to sleep in.
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Clean Room and Towels
The room was clean in the bed was comfortable. Friendly service and more towels were available upon request. A block away from the boardwalk. Pool was highly used and starting to look cloudy, and the hot tub jets were working but the heat was not. The pool and the hot tub were the main reasons I chose this place, so this was disappointing. If you like peace and quiet, Wildwood is not for you, try the Crest. I will next time. For the price and location, this was a decent stay. All of these old hotels in Wildwood need to be upgraded with jetted tubs, But like I said for location and price this is probably the best you’re going to get.
Stayed 3 nights in Jun 2021

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the fact that the couple rooms were in there own building so I never had to hear any kids.
Stayed 3 nights in Jun 2021