Premier Hotels and Resorts Wild Coast hotels

"We had gone out, came back around 9pm and the main gate was locked. There was no security person manning the gate. Security guard came after 15 min or so and did not have the key to the padlock. We kept on calling the cell number provided by the hotel and there was no answer. Almost an hour later, they had to break the padlock. Manager on duty not answering calls and nowhere to be found as well. "

"The location and setting was just amazing. Well kept and modern facilities, staff is amazing and we had breakfast every morning, on the porch overlooking the sea. Definitely recommended."

"Place needs a serious upgrade, please INSPECT property as your credibility as hotels.com is on the line! There were cockroaches in room, they only sprayed doom and next day we as guests had to stay in the room. I have used this website for 12 yrs and have never been so horrified at the state of a hotel and the way they handled this issue. Please investigate!! "