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Reviews of Holiday Inn Express & Suites Wichita Northeast, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Wichita Northeast, an IHG Hotel
2340 N Greenwich Rd, Wichita, KS

Reviews

8.8

Excellent

Rating 10 - Excellent. 352 out of 583 reviews" "
Rating 8 - Good. 137 out of 583 reviews" "
Rating 6 - Okay. 56 out of 583 reviews" "
Rating 4 - Poor. 25 out of 583 reviews" "
Rating 2 - Terrible. 13 out of 583 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested more coffee for our room the front desk worker was so nice and gave me plenty for our morning coffee.
Stayed 1 night in Apr 2024

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint was pool hours were posted until 11pm and they close it at 10, just wish it would have been open until 11, otherwise would stay there again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Demetria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room good service
Stayed 2 nights in Mar 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and comfy beds!
Stayed 1 night in Mar 2024

8/10 Good

Faye

Stayed 1 night in Feb 2024

10/10 Excellent

Kerry

Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean.
Stayed 1 night in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Walls and ceiling are not insulated very good. Could hear people moving around the whole time we were there. Other than that it was a clean nice stay.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Samarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean room great breakfast!
Stayed 1 night in Feb 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is absolutely amazing
Stayed 2 nights in Dec 2023

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Dec 2023

8/10 Good

Melinda

Stayed 1 night in Dec 2023

8/10 Good

Richard, Spearville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Juana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was so nice so helpful, so professional, the pillow and bed so comfortable i sleep right a way i laid down on bed ,the toiletries good quality no cheap bottles , had body wash,shampoos, hairconditioner ,body lotion, hand soap ,the room well maintain and clean all you need for your trip and accommodation i loved i stay again and recommended for family and friends
Stayed 1 night in Nov 2023

6/10 Okay

Fredrick

Traveled with partner
Liked: Staff & service, amenities
Just ok. We don’t want to stay at this hotel again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Service was wonderful
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Traveled with partner
Disliked: Amenities
Parking was easy and safe. Toilet ran all the time pool was under maintenance no juice or pancakes. Breakfast was just bad all the way around .
Stayed 1 night in Nov 2023

8/10 Good

Sierra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly check in.
Stayed 1 night in Nov 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very polite and helpful
Stayed 1 night in Oct 2023

6/10 Okay

Matt

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Great staff... Bad stay
Would like to preface this all with, the front desk lady was amazing. She did her best to help with all the issues. That said, first room I was given clearly had not been cleaned (bed was unmade, trash on floor etc) and smelled of human waste... Second room was cleaner... At least no visible things. But shower was really in need of deep clean. Kind of gross. All in all I was only in town for a night but if I have to come back will not be staying here. Also, breakfast items were not hot and looked prepared a week earlier...
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

10/10 Excellent

susan

Traveled with partner
Liked: Amenities
They where very kind to us
Stayed 1 night in Sep 2023

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was great
Stayed 3 nights in Oct 2023

8/10 Good

JACQUELINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Karla

Stayed 1 night in Sep 2023

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight trip on way home
everything is modem in the hotel, bed not so comforting
Stayed 1 night in Aug 2023

10/10 Excellent

Cara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first walked in the hotel it smelled really good and was clean! The lady who checked us in was very kind and sweet. The room was clean and surprisingly not much noise from other guest. My only complaint was that the room had a beeping noise that was ongoing all night and was so hard to sleep and it was driving me nuts. It was almost like an alarm battery was dying and a constant loud beeping was going on all night.
Stayed 1 night in Aug 2023

4/10 Poor

Alma

Traveled with family
Disliked: Cleanliness
Gave me an occupied room, the key didn’t work. Asked the personal for assistance and he was annoyed walked with us to the room and threw the sign, key did not worked, he oped the door and found out somebody was sleeping. He did not apologized. Gave us other room, the sheet were dirty with blood stains. I do not appreciate the knowing two/three hour prior the check out hour. Something to rescue: Morning staff was way more friendly and helpful. I do like Holiday, it is my first choice when travel. This is the first or second time that I have a not so pleasant experience.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
no hot tub but was on advertisement
I picked this hotel for the hot tub, got there and it was broken and wouldn't be fixed till end of month. The pool was also cold had i not had a 4 day commitment with them through you i would have sought another hotel. Had i gone directly to them I would have asked if the hot tub was working and would not have stayed there.
Stayed 4 nights in Aug 2023

10/10 Excellent

Courtlyn

Stayed 1 night in Aug 2023

2/10 Terrible

Yoseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
This is sofar the worst experience we had at Holidayinn Express. The room was not very clean ans smelled bad. Most of all the room was hot and noisey at night. We could not wait to get home and have a good night sleep. I will never book a room at Hollyday Inn again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for cleaning everyday. Nice staff!
Stayed 5 nights in Jul 2023

10/10 Excellent

Pawnee County

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Melissa

Stay was okay but the pillows are horrible. Overpriced.
Stayed 1 night in Jun 2023

6/10 Okay

Monica

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Blake

Business traveler
Liked: Cleanliness, staff & service, room comfort
It was as expected.
Stayed 1 night in Jun 2023

10/10 Excellent

Wanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Great customer service and amenities!
Stayed 3 nights in Jun 2023
Response from General Manager on 2023/6/23
Thank you so much Wanda for choosing us. We are happy that you enjoyed your stay. We hope to see you again when in Wichita.

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most clean hotel I have stayed in. Friendly and courteous staff. Every single one of them!
Stayed 3 nights in Jun 2023
Response from Kortnie on 2023/6/5
Thank you so much for your review I am glad you had a good time staying with us! Hope to see you in the future!

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is nice. Guy working night shift is as arrogant as it gets.
Stayed 2 nights in May 2023
Response from Kortnie on 2023/5/30
Thank you, I am glad to hear everything went smoothly and you had a good time! Hope to see you again!

8/10 Good

Evangelia

Liked: Staff & service, property conditions & facilities
Found a goldfish in my room. We love friendly staff and location.
Stayed 1 night in May 2023
Response from Kortnie on 2023/5/30
Well I hope you are meaning a cracker and not an actual fish. But glad you experienced a good time and hope to see you again!

8/10 Good

Nhon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2023
Response from Kortnie on 2023/5/10
Thank you, I am glad you enjoyed your stay with us!

10/10 Excellent

Denise, Columbia City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations.
Stayed 2 nights in May 2023
Response from Kortnie on 2023/5/9
Thank you, I am glad to see you enjoyed your stay with us!

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Kortnie on 2023/5/8
Thank you, I am glad you enjoyed your stay with us!

8/10 Good

nekia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Kortnie on 2023/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express WICHITA NORTHEAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Apr 2023
Response from Kortnie on 2023/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express WICHITA NORTHEAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Kortnie on 2023/5/6
Thank you for taking the time to tell us about your experience at Holiday Inn Express WICHITA NORTHEAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Kortnie on 2023/5/8
Thank you, I am glad you enjoyed your stay with us!