Trouble at check in. Reserved and prepaid for 2 queen beds (at a higher rate at than a king). At check in we were told they had overbooked and only option was a king. Was told no discount or reimbursement for difference.
Cindy
於 2025 年 8 月住了 1 晚
6/10 一般般
Casey,Topeka
親子旅遊
2025 年 8 月 3 日
The pictures of the room and the pool looked nicer than the actual room and the pool.
Casey
於 2025 年 8 月住了 1 晚
4/10 不太好
Tinisha
商務旅客, 親子旅遊
2025 年 8 月 3 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The staff was wonderful but there were ants in my room and kids knocking on doors throughout the night
Tinisha
於 2025 年 8 月住了 2 晚
10/10 有夠讚
Megan
2025 年 8 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
The pool was closed! One of reasons why I booked
Megan
於 2025 年 7 月住了 1 晚
6/10 一般般
John
家庭旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
I selected this hotel based on past stays at other Best Western Plus / Premier properites. What didn't go well was this particular property was advertised as having a shuttle to the airport, which was one of the primary reasons I selected this option. The hotel also isn't on airport property and takes approx 10 minutes to get to. I would have selected another closer option had I had all the information up front because on the day of my arrival, I was told by hotel staff the shuttle was discontinued the week before I arrived. This resulted in having to hire a Uber/Lyft at additional costs to get from/to the airport. The website still has not been updated to reflect no shuttle service. Oh, and the "no longer offered shuttle" van was parked out front of the hotel - so who knows what is actually going on. I'll pick another property for a future stay.
John
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Carl
2025 年 7 月 26 日
喜歡:員工素質、設施服務和住宿環境和硬體
The pool is nice. The breakfast was good. The room was good.
Carl
於 2025 年 7 月住了 1 晚
6/10 一般般
Alejandra
情侶出遊
2025 年 7 月 25 日
Good dark strong coffee.
Alejandra
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Allen
家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Tripped in parking lot, fractured a bone, went to hospital so did not spend a lot of time there. Staff was very helpful.
Allen
於 2025 年 5 月住了 1 晚
4/10 不太好
Max
商務旅客
2025 年 7 月 25 日
喜歡:整潔度和住宿環境和硬體
I always stayed here because of its shuttle service to the airport. It has been discontinued. I will not stay here again.
Max
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Eri
家庭旅遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I always stay here when I am in town.
Location is perfect. Not sketchy or anything. Hope it won’t change.
Eri
於 2025 年 7 月住了 2 晚
6/10 一般般
Julia
2025 年 7 月 22 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Older hotel that shows its age. "Accessible" room was cramped (for a wheelchair), and bathroom had no safety bars. Staff however was very helpful and did what they could.
Julia
於 2025 年 7 月住了 5 晚
4/10 不太好
Gloria
商務旅客
2025 年 7 月 22 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Most amenities were unavailable. Shuttle discontinued. Pool out of service. Vending machines out of service. Lobby doors were broken. Property was very poorly maintained. Breakfast was amazing compared to the rest of the stay. You can tell the ladies are trying their best.
Gloria
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Agnieszka
家庭旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location, basic breakfast included. Friendly staff.
Agnieszka
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Janet,Overland Park
情侶出遊
2025 年 7 月 20 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Card keys did not work on all the doors. Pool was closed and not available. Lawn furniture in the pool. Shuttle service was no longer being offered. Curtain handle to close curtain in our room was broken off and not replaced. Pieces of the sheetrock ceiling had fallen and were in the breakfast room chairs from the rain.
Breakfast had alot to choose from but the hot food was horrible. Stick to the box cereal and packaged items.
Janet
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Bruce
2025 年 7 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
No damned review!
Bruce
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Jodi
2025 年 7 月 17 日
喜歡:員工素質
WHILE WE GOT A LARGE, COMFORTABLE ROOM, THE SHOWER/TOILET AREA NEEDS WORK, PEELING WALLPAPER, SHOWER NOT CLEAN
Jodi
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Kenneth
家庭旅遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was clean and adequately sized. The room didn’t include an ice bucket or toilet paper holder. The breakfast buffet was good.
Overall, we had a good stay.