The staff were great. I stayed here on July 1st of last month and again July 28th. Both times i had no issue, July 28th stay was a late check in and was still able to check in. It is 8 mins from where i go to see my loved one. Its Clean, only problem i had was the bathtub just being stained. Other than that I have no complaints, will definitely stay here again. Very price efficient to me as well.