"Property was clean. Staff was friendly. Beds were not good. They were very hard. We did not know the property was pet friendly. I heard a barking dog late night and thought it was outside. The large dog began barking at 8 am the next morning and woke the family. It was down the hall from us. We had booked for two nights through Expedia and decided not to stay a second night. Although the staff was friendly they were unable to provide direction on cancelling the second night stay. Expedia was...
"I was overcharged on my 1 night stay at this hotel. They charged me for 3 nights of pets and snacks we did not have. I was assured at checkout this would be removed from my bill. I have called the hotel 5 times and the reservation line 3 times. I have email the general manager and she will not return a call or email. I have been assured by several employees that they checked the cameras on me around the hotel and found no pets and snacks. I am constantly told the manager needs to issue the...
"Very nice hotel gorgeous lobby and reception area. Rooms were very nice and the beds were so comfortable I feel right asleep lol.. The breakfast was fantastic and great service from all the staff we encountered. The only issue we had was it listed as being on Broad street, but the actual entrance is on 13th which is on the side of the hotel. We eventually found our way in but that would be more helpful to know next time. Should I be staying in Chattanooga this hotel would be my first choice....
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.