The day we arrive, both suffering from a cold, there was an empty box of kleenex in the room. I asked the housekeeper for more, she looked angry and sai, "well, I guess I could get you some" with hostility and disdain. She put the unopened box on the bathroom sink and didn't even take the empty box out of the holder. That may have contributed to the next issue.
They did not clean our room, had to go to the lobby for clean towells
No shampoo
No coffee or tea
Towels are like trying to dry off with a piece of plastic garbage bag, they must go wild with the fabric softener
towels
Does not appear that they have cleaned the hall carpets since the beginning of the last decade
This hotel is very outdated
It is attached to a convention center and old mall so the doors to the convention center are unlocked all night. That was right next to our room.
The windows are do old, worn and dirty, one cannot actually see the view of the mall parking lot