Find Hotels with a Pool in White Lake, MI

"Outdated and unsafe. People fighting and yelling and everything old "

"This was the worst hotel experience I've ever had.The breakfast was the only perk to the amenities. Only one towel holder in the bathroom. The plumbing was not working well. The bathtub was stopped up and when asked for it to be addressed they gave my granddaughter a plunger so I had to unstop it myself. Their were so many children running around the lobby, it was worse than Chuck E Cheese. The hotel guest were totally out of order so much the police had to be called. I was restricted to my room because of the confusion everywhere. It was like a teen take over. The hot tub was filthy! I will never return to this hotel again. It needs to be updated. Roof leaking in lobby, buckets everywhere. Elevators didn't work half of time. This hotel gives Hilton a bad name. I would this place to anyone. "

"Just stayed overnight. Later check in room was what I had reserved. Television went out at 10 pm. Woke in morning packed showered and left. Everything went smooth other than the television. There was a cracked tile in the shower. "

"When we arrived at the hotel Friday evening, it smelled like smoke both inside and outside of our room. It was loud and people (other guests I and assuming) were shouting on premises. My family and I did not feel safe staying there. The gentleman at the front desk was very understanding and told us we could cancel our reservation. I called the hotel today and was told that they indeed did cancel our reservation and have not collected any money for our stay/reservation. I would like to request a full refund from Expedia since no money was collected from the hotel for our stay. "

"Slept there. Did not use anything but breakfast. Breakfast was heavier on carbs, too light on protein. "

"The gym looked good although we didn’t try it out. We have no pets .The place is very clean and quiet and room was well appointed. Staff were friendly and efficient."

"Positives : Room was clean. Given a drink voucher and two waters. Negatives : Money was deducted from my deposit, for unknown reasons. Staff could benefit from some professionalism. There was an extended wait while checking in holding our luggage. However there was a female staff member just standing at the desk stating at the customers that waited, I later learned she was apart of hospitality. In addition, when a concern was voiced, staff responded as if it wasn’t at the top of their priority list. “Oh I have to grab this luggage cart right now, it’s hard to monitor those kind of things”. Pool was PACKED, staff was as aware so obviously room capacities weren't being monitored. Lastly, the power went out for 5 hours. I do understand that Things happen, however the lack of Preventive measures like a back up generator or something given for the inconvenience could’ve went a long way. Due to this I’ll never book the Embassy Chain ever again, especially this location! As a Hilton rewards member, I expected much better, highly disappointed. "

"It was a wonderful relaxing stay "

"Yes"