Very horrible stay in a small suffocative room saying family room; poor exhaust system toilet smell always surround in the room.It was a dirty room was not ready when we arrived; pets far was on the sofa bed..no phone in the room.staff named lora was talking very rude and agressive way..its not acceptable...over all very poor experiance first time in hotel stay..
ATINDRA
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Kathy
情侶出遊
2025 年 7 月 22 日
喜歡:整潔度、設施服務和住宿環境和硬體
Staff were very ,friendly rooms were nice and clean as was the bedding, however we had twin beds which were a bit small and the mattress was very bouncy but over all we had a good time
Kathy
於 2025 年 7 月住了 2 晚
6/10 一般般
Hon
情侶出遊
2025 年 7 月 13 日
不喜歡:整潔度
The bathroom drain sticks
Hon
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Mrs Vanessa
情侶出遊
2025 年 7 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Return visit like the area about 20-25 mins walk downhill to Whitby harbour area. Bus stop by school or Sainsburys minutes away.
Bedrooms clean and big for 2 people. Staff very friendly and helpful. Car parking free and if u forgot anything there is a sainsburys fee mins walk away
Breakfast has various choices to suit different appetite too and family friendly. Would return again
Mrs Vanessa
於 2025 年 6 月住了 1 晚
4/10 不太好
Gillian
家庭旅遊
2025 年 6 月 29 日
喜歡:整潔度
The advert for the hotel is totally misleading and I would never have booked such a room for myself and family especially considering the price paid.The location of the accommodation is actually on the site of a retail park and this included having views from the room looking onto Screwfix although you can also see the sea in the distance. It did not feel like a Whitby stay. The room itself was not in the pub as per the photo but in a bland / sad accommodation block next to the pub. The room was not the family room shown in the photo so it lacked an extra bed.We checked out at 7.30am but there were no clear instructions on what to do as there was no response to the intercom system.
On a positive note the room was clean, had nice soap, a great hairdryer, pleasant and what appeared to be hardworking staff.
Gillian
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Helen
團體旅遊
2025 年 6 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was just perfect
Helen
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Elizabeth
2025 年 6 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
it was good
Elizabeth
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Ian
2025 年 6 月 23 日
喜歡:整潔度和住宿環境和硬體
Very Good. Stayed here before and have booked several more stays. I suits our needs exactly. Thanks to all. 👍👍
Ian
於 2025 年 6 月住了 1 晚
4/10 不太好
Philip
2025 年 6 月 10 日
不喜歡:員工素質和住宿環境和硬體
Philip
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jayne
2025 年 6 月 2 日
Jayne
於 2025 年 5 月住了 2 晚
4/10 不太好
Aaron
2025 年 6 月 2 日
Aaron
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Denise
2025 年 5 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
Denise
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Martin
團體旅遊
2025 年 5 月 14 日
喜歡:設施服務
Room was nice and clean. Location is good.
Martin
於 2025 年 5 月住了 2 晚
10/10 有夠讚
desmond
家庭旅遊
2025 年 5 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
desmond
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Ian
2025 年 4 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient for our trip. 20 minute walk to the centre of Whitby. Accommodation spacious clean and away from pub area (Annex) so nice and quiet. Next to main road so some traffic noise but perfectly acceptable.
Ian
於 2025 年 4 月住了 1 晚
10/10 有夠讚
James
2025 年 4 月 18 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
James
於 2025 年 4 月住了 2 晚
2/10 很糟糕
Emma
2025 年 4 月 17 日
不喜歡:員工素質、設施服務和住宿環境和硬體
We had to pay for another room when we got there as the room was only for 4 people and this was to facilitate our 6 year old boy
Emma
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Florin
商務旅客
2025 年 4 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Florin
於 2025 年 3 月住了 3 晚
8/10 不錯哦
Laura
家庭旅遊
2025 年 4 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rooms were very quiet, didn’t hear any noise at all through the night, nice breakfast which was great value, friendly staff, free parking. 20minute walk into Whitby which was ideal for us.
Laura
於 2025 年 4 月住了 1 晚
8/10 不錯哦
David,Brighouse
家庭旅遊
2025 年 4 月 14 日
喜歡:整潔度和員工素質
Booked this as a first visit to Whitby. It was a little out of town but suited our needs & price range for one night.
We booked a family room & it seemed a standard room with extra beds in it but still spacious enough for a night. The bed wasn’t that comfortable but it was convenient having the pub/restaurant next door.
We didn’t experience any issues except the room smelled a bit musty on arrival which was quickly solved by leaving the window open while we went for dinner.
While the hotel was unremarkable, the evening meal in the pub was disappointing. They had run out of roast dinners by half 5 & although the menu had plenty of choice, the meal descriptions weren’t exactly reflective of what was served. My ham & leek pie was meant to be served with honey roasted carrots & kale. The carrots had clearly not been roasted or anywhere near honey & there wasn’t any kale. The mash had that coating which comes with being sat under a heat lamp all afternoon, although the pie was very tasty. My wife’s red thai curry was also tasty but really watery & not very creamy. My son’s chicken burger was highly recommended by him though.
Despite this we tried breakfast the next day, it was much better. I believe Deborah & Andy (the landlord/landlady) were working this shift, you could tell they cared about their business & were very welcoming. I would book again if we return to Whitby.
David
於 2025 年 4 月住了 1 晚
10/10 有夠讚
paul
家庭旅遊
2025 年 4 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Marstons at Penny Hedge.
We have stayed here several times and it has been a lovely, peaceful stay each time.
Car park is spacious. And after a full day exploring, nice to come back to somewhere so inviting.
paul
於 2025 年 4 月住了 2 晚
4/10 不太好
Jabran
2025 年 4 月 10 日
不喜歡:整潔度和員工素質
Jabran
於 2025 年 4 月住了 1 晚
6/10 一般般
Diana
2025 年 4 月 8 日
Diana
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Nigel
情侶出遊
2025 年 4 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly accommodation, comfortable bed good for parking , car recommended but possible to walk to Whitby maybe taxi back ! Bar / restaurant on site food very good . We will definitely stay again .
Nigel
於 2025 年 1 月住了 3 晚
10/10 有夠讚
ROBERT
團體旅遊
2025 年 3 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A very happy stay
The attached pub was handy for us and the service was good