「We enjoyed the easy access to the casino, we enjoyed the pool, the service is excellent and everyone is very attentive. We arrived earlier than check in and our rooms were surprisingly ready earlier than we expected which was so convenient with our kids and family . 」
「Great place. We will be back. My check in took 20 minutes waiting in line. There were only two reps with 8 stations for check in available. Once I talked to rep she seemed indifferent. Otherwise great stay! 」
「This room was petty expensive, over $100 and i was excited because they had recently remodeled. However, my room must've gotten all the old stuff from the new rooms. The bed was sagging and made very sloppy. The furniture had burns in it and was outdated. The ac unit was old as well. The security lock was gone and replaced with something old as well and the patch job was horrible. The worst was the repair to the door to block the 2 inch gap. They had scrap wood held together with duct tape and...
「This was a fun setting, great decor, very comfortable. One frustrating thing was going to the pool and finding no clean towels available and no one in the office to help. We ended up giving up on the swim, which would have been lovely as the evening was warm. Also, the TV remote was difficult to work. And we found a cockroach in the bathroom. These all were minor distractions from a lovely stay in a cute resort motel.」
「I recently stayed at DoubleTree by Hilton Hotel Golf Resort Palm Springs with my family for vacation and my experience was quite disappointing. The bathtub in my room was clogged, which made it extremely difficult to take a proper bath. It ended up taking a very long time to shower, which was very frustrating.
To make matters worse, my family members who stayed in a separate room also experienced similar issues with their bathtub. For a hotel of this reputation, I expected better maintenance...
「Beautiful place to stay with friendly helpful staff. I know it's the desert, but the pool was really hot and not enjoyable at all. But other than the pool, it's a great clean and very nice facility, thank you!」
"I recently stayed at DoubleTree by Hilton Hotel Golf Resort Palm Springs with my family for vacation and my experience was quite disappointing. The bathtub in my room was clogged, which made it extremely difficult to take a proper bath. It ended up taking a very long time to shower, which was very frustrating.
To make matters worse, my family members who stayed in a separate room also experienced similar issues with their bathtub. For a hotel of this reputation, I expected better maintenance and attention to such basic amenities.
I hope the management takes these issues seriously and improves their facilities to provide a better experience for future guests."
