Westgate Vacations from NT$32,359

Clean and was easy at check in

The dog amenities were good

We had a great stay at Aurora villa, the room was modern and clean and we saw the auroras on our first night.

Our room was clean and quiet. The front desk staff were always helpful. The breakfast was wholesome with good choices. The only one thing to suggest is Wyndham hotel could consider installing a Second automatic coffee/chocolate/hot water machine. The only one there get used a lot by residents in the morning, afternoon when they bring their own snacks and at night before they leave for the night adventures. The only machine there broke down several times as a result and it took sometime before it was repaired. One time I heard the front desk murmured that it has been used “too much” which is understandable as it is the only source of hot drinks available. May be you can consider issuing tokens for guests to use to limit the number of times each guest can use this machine!

I stayed at this hotel for five days, and everything I experienced was truly wonderful! Their shuttle service runs 24/7, and when I called after picking up my baggage, the shuttle arrived in just five minutes. Even though the hotel is a little far from downtown, there are great restaurants right next door, so I didn’t have to drive into the city. Since I don’t like driving on icy roads—and I’m not familiar with them anyway—I usually had a nice dinner at the restaurants nearby. I could walk there easily. Lastly, the front desk gave me a room with an aurora view. There was a sign next to the door saying, “If you’re lucky, you can see the aurora from your room.” I doubted it, but as soon as I opened the window at 2 a.m. right after checking in, I saw a beautiful aurora activity. I will never forget that moment. I was so happy to stay at this hotel. Thank you for your excellent service. I really appreciate it.