Find Pet-friendly Hotels in Western Illinois, IL

"The hot tub that was advertised was out of service, had been for at least a week already. The TV in the room did not work. Both the sink and tub drains were plugged and didn't keep up draining well. There was only one staff member working who was doing everything from bartending to check in to anything else that needed to be done. She was doing the best she could do with what she was working with however more staff was needed and better response to things not working was needed."

"The hotel was clean. The pool was closed for maintenance, but no one told us. It was the major attraction for my children when I made the reservation, so they were terribly disappointed. I suggested to the desk clerk that that information ought to have been put on their website, and he told me that they were forbidden to do so. And three times out of five when I needed to go to the reception desk, no one was there, including when I needed to check out. And there is no way to ask someone to come. Staff was friendly when they could be found."

"Hotel was walking distance from a lot of different shopping centers, restaurants, ect. Hotel rooms itself, walked in and the room smelt like smoke, went down to let the staff know and he refused to let us switch rooms. Hotel rooms floor looked like it hadn’t been cleaned, floor was sticky, ash residue on the counter, sink sprayed out when you turned it on. "

"Great stay"

"We enjoyed our stay, the elevator was down but the staff communicated that very well, and we are able to take the steps. Our room was nice, the housekeeper had missed some trash in the room. The breakfast meal was very good and though it was busy at the time we ate, there was plenty of food and coffee."

"No complaints "

"Well located and clean. Close to major stores. "

"Staff very friendly, breakfast good, decor is aging in rooms."