Guest Houses in Western Bay of Plenty District

"Rooms were clean and cosy. Front desk staff were very helpful. We had a nice dinner at the restaurant in the hotel. We did have some rowdy people in the room below us on the third night but the hotel attended to that immediately and the noise stopped. Very nice experience! Great location next to Polynesian hot baths! "

"Nice pool and friendly staff. Recommend anyone wanting to go into the thermal hot pool to book in advance. It was all booked out the day we arrived. "

"Clean, tidy, quiet, and overall good. "

"Don’t do it, unless you want to sleep on heavily stained bedding, use yellow spotted towels and be yelled at reception. 4.50 PM room is not ready… Cleaning personnel was super nice trying to change sheets and towels, but it was impossible for them to find anything without brown or yellow marks. They gave us great local recommendations about what to do though 😉. And the finale was the breakfast! It looked like the family (that operate this hotel) was just recycling their dinner- crusty dumplings, plane fried rice, reheated spring rolls…. To be fair- there was fresh bacon, canned beans and weathered eggs. No coffee, instant one with “help yourself kettle”. $20/person if you book in advance, or $25 on the spot. Thank you for discount, loud lady at the reception 😉 "

"Disappointed i got this for my sister for her 40th.. she turned up at 2:30pm and the room wasnt ready.. left and then csme back at 5:30pm.. her room still wasnt ready do they changed her from level 3 to level 1.. would not recommend.. "

"N/A"

"Excellent room. Very good value for money. "

"Room is spacious and clean. Gym is small but functional. Staff are friendly."

"Our room was huge with 2 big beds and lots of room for our bags etc. The restaurant was very well priced and had a delicious range of meals. Desk staff were very polite."