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Reviews of Geyser Inn

2 out of 5
Geyser Inn
101 Electric Street, West Yellowstone, MT

Reviews

8.2

Very Good

Rating 10 - Excellent. 293 out of 674 reviews" "
Rating 8 - Good. 216 out of 674 reviews" "
Rating 6 - Okay. 102 out of 674 reviews" "
Rating 4 - Poor. 42 out of 674 reviews" "
Rating 2 - Terrible. 21 out of 674 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
.

10/10 Excellent

Mikiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean!
Near restaurants and shopping. Inside was old hotel, but very clean. Staffs are very friendly. The breakfast area was spotless when we stayed.
Stayed 2 nights in Sep 2023

2/10 Terrible

Nancy

Stayed 1 night in Sep 2023

8/10 Good

robert

Traveled with partner
Good location! Good parking! Very helpful staff! Room was nice the only thing we didn’t care for was the mattress. It was memory foam and we don’t like those, not firm.bathroom and size of room good! Also liked the fridge. Met all of our needs! I would recommend.
Stayed 2 nights in Sep 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful
Very friendly and helpful staff. Appreciated the gentleman who made the waffles for everyone.
Stayed 2 nights in Oct 2023

10/10 Excellent

Samer, Mesa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and staff were very friendly.
Stayed 3 nights in Oct 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Good continental breakfast. Close to National park. Clean. Good beds. Noisy
Stayed 1 night in Oct 2023

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The checkin was nice and polite. The rooms were clean.
Stayed 2 nights in Oct 2023

8/10 Good

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean. Only problem was the beds. Both mattresses were "cratered" so you slept in a small vally.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
People there so kind and welcoming!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
Great place! Clean and convenient.
Stayed 1 night in Oct 2023

10/10 Excellent

Wen Hui

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, beds are soft, close to Yellowstone national park west gate
Stayed 2 nights in Oct 2023
Response from Geyser Inn on 2023/10/8
Dear Wei Hui.Thank you for sharing your comments with us. It was a pleasure serving you, and we hope to see you again in the future!

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean. Very nice staff and nice rooms.
Stayed 2 nights in Oct 2023
Response from Geyser Inn on 2023/10/8
Dear Donald. Thank you for sharing your comments with us. It was a pleasure serving you, and we hope to see you again in the future!

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Geyser Inn on 2023/10/8
Dear Karen. Thank you for your stay with us, we appreciate your feedback.

8/10 Good

Janice

Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms with comfortable beds
Stayed 1 night in Oct 2023
Response from Geyser Inn on 2023/10/8
Dear Patricia. Thank you for the excellent review. We hope you enjoyed Yellowstone!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Geyser Inn on 2023/10/2
Dear Jennifer. Thank you for your stay with us, we appreciate your feedback.

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, room comfort
Our stay was comfortable. The hotel is a little outdated. The walls are thin. I could hear people talking in the next room and I was worried they could hear our TV. The front staff were friendly. The Continental breakfast was okay. There was a man who made the waffles and served them to you (heated butter and syrup). The hotel was convenient and within walking distance to stores, restaurants, other activities. The hotel was very close to the Yellowstone entrance. I would stay again.
Stayed 4 nights in Sep 2023
Response from Geyser Inn on 2023/10/2
Dear Adrienne. We appreciate you taking a moment to share your experience. We appreciate you providing us with your feedback. It is through communication, such as yours, that we are better able to monitor and improve services for our guests. We would be honored to welcome you back in the future.

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Geyser Inn on 2023/10/2
Dear Svetlana.Thank you for your stay with us, we appreciate your feedback.

6/10 Okay

Jeff

Traveled with family
Liked: Staff & service
Great location near entrance to Yellowstone. Staff was pleasant enough. Room was small and poorly appointed. Breakfast was not appealing but lots of local options.
Stayed 1 night in Sep 2023
Response from Geyser Inn on 2023/10/2
Dear Jeff.Thank you for your stay with us, we appreciate your feedback.

10/10 Excellent

Russell

Stayed 3 nights in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Geyser Inn on 2023/10/8
Dear Mike. Thank you for the excellent review. We hope you enjoyed Yellowstone!

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the cleanest hotels I've ever stayed in. I would definitely stay again. I highly recommend it.
Stayed 5 nights in Sep 2023
Response from Geyser Inn on 2023/10/2
Dear Theresa. Thank you for the excellent review. We hope you enjoyed Yellowstone!

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in with a friendly and helpful person.
Stayed 1 night in Sep 2023
Response from Geyser Inn on 2023/10/2
Dear Sharon. Thank you for sharing your comments with us. It was a pleasure serving you, and we hope to see you again in the future!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
A bit pricey but it was very nice to have a room right outside of Yellowstone so that we didn't have to continue driving any further. Convenient enough to walk the town and find something to eat.
Stayed 1 night in Sep 2023
Response from Geyser Inn on 2023/10/2
Dear Todd. Thank you for sharing your comments with us. It was a pleasure serving you, and we hope to see you again in the future!

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property and staff where great!
Stayed 3 nights in Sep 2023
Response from Geyser Inn on 2023/10/2
Dear Kevin. Thank you for the excellent review. We hope you enjoyed Yellowstone!

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property is an older and a "less modern" one, the staff were very friendly and accommodating. It seemed like a welcoming place. The rooms were not "updated" and I mostly missed having a small fridge in the room, but the microwave was excellent. Above all, it was quiet. No complaints!
Stayed 3 nights in Sep 2023
Response from Geyser Inn on 2023/10/2
Dear Thomas. We appreciate you taking a moment to share your experience. We are glad you enjoyed your time with us and appreciate you providing us with your feedback. It is through communication, such as yours, that we are better able to monitor and improve services for our guests. We would be honored to welcome you back in the future

10/10 Excellent

Kathilu

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, basic lodging
Stayed 3 nights in Sep 2023
Response from Geyser Inn on 2023/10/2
Dear Kathilu. Thank you for sharing your comments with us. It was a pleasure serving you, and we hope to see you again in the future!

6/10 Okay

Thanh, San Jose

Traveled with group
Liked: Staff & service
This small hotel is conveniently located near downtown. It's pretty clean and the staff is very nice & helpful. Limited breakfast is included. However, there are no dresser and closet. The soap bars are tiny. The safe is not in the room. We had 2 separate beds (room 301) and the mattress of one of them is so old that it's very soft in the middle. I had to lay on the edge to be able to sleep.
Stayed 4 nights in Sep 2023
Response from Geyser Inn on 2023/10/2
Dear Thanh. We appreciate you taking a moment to share your experience. We appreciate you providing us with your feedback. It is through communication, such as yours, that we are better able to monitor and improve services for our guests. We would be honored to welcome you back in the future.

10/10 Excellent

Debbie

Traveled with partner
It's very basic but clean, very comfortable beds, nice comforter and towels. The staff were very friendly and welcoming.
Stayed 1 night in Sep 2023
Response from Geyser Inn on 2023/9/17
Dear Debbie. Thank you for this review. It would be a pleasure to welcome you back again in the future.

8/10 Good

SAMUEL, WILMINGTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious for 3 adults. The towels were soft and fluffy, they seemed very new. I would have liked a full size mirror in the bedroom area. The only one they had was a 12” square that was hung way too high on the wall. So it was useless. It was very easy to walk into town for meals and shopping.
Response from Geyser Inn on 2023/9/17
Dear Samuel. We appreciate you taking a moment to share your experience. We are glad you enjoyed your time with us and appreciate you providing us with your feedback. It is through communication, such as yours, that we are better able to monitor and improve services for our guests. We would be honored to welcome you back in the future

6/10 Okay

Karin

Traveled with family
Liked: Staff & service
Yellowstone trip
Stayed 2 nights in Sep 2023
Response from Geyser Inn on 2023/9/17
Dear Karin. Thank you for your stay with us, we appreciate your feedback.

10/10 Excellent

Jane

Traveled with family
Very clean, comfortable, and great service.
Stayed 2 nights in Sep 2023
Response from Geyser Inn on 2023/9/17
Dear Jane.Thank you for the excellent review. We hope you enjoyed Yellowstone!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Geyser Inn on 2023/9/17
Dear Robin. Thank you for the excellent review. We hope you enjoyed Yellowstone!

2/10 Terrible

Frankie

Stayed 3 nights in Sep 2023

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very welcoming room was clean
Stayed 2 nights in Sep 2023
Response from Geyser Inn on 2023/9/17
Dear Vanessa. Thank you for the excellent review. We hope you enjoyed Yellowstone!

10/10 Excellent

Lilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy customer
Everyone at the hotel are courteous and polite and very friendly. We were very happy with the overall service and especially the attention to cleanliness. Just a couple of suggestions: 1) The coat rack in the room is actually a bathroom towel rack which looked out of place and was too small to hold hangers. 2) A dresser drawer would also have been useful. 3) The handicap parking spot should be situated nearest to the front entrance. If we come this way again we will definitely book at the Geyser Inn.
Stayed 4 nights in Sep 2023
Response from Geyser Inn on 2023/9/17
Dear Lilla. We appreciate you taking a moment to share your experience. We appreciate you providing us with your feedback. It is through communication, such as yours, that we are better able to monitor and improve services for our guests. We would be honored to welcome you back in the future.

8/10 Good

Kelly

Stayed 1 night in Sep 2023
Response from Geyser Inn on 2023/10/8
Dear Kelly.Thank you for your stay with us, we appreciate your feedback.

10/10 Excellent

Ronnie, Little River

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was very satisfied with my stay. Everything was wonderful from checking in to leaving.
Stayed 3 nights in Sep 2023

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, within walking distance to town and nice breakfast options.
Stayed 1 night in Sep 2023
Response from Geyser Inn on 2023/9/17
Dear Nancy. Thank you for the excellent review. We hope you enjoyed Yellowstone!

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Geyser Inn on 2023/9/10
Dear Norman.Thank you for your stay with us, we appreciate your feedback.

8/10 Good

Will

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and welcoming.
Stayed 4 nights in Sep 2023
Response from Geyser Inn on 2023/9/10
Dear Will.Thank you for sharing your comments with us. It was a pleasure serving you, and we hope to see you again in the future!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient location. Needs better soundproofing between the rooms. I could plainly hear the people in the next room, and see the light from their room coming under the gap at the bottom of the connecting door.
Stayed 1 night in Sep 2023
Response from Geyser Inn on 2023/9/10
Dear Cynthia. We appreciate you taking a moment to share your experience. We appreciate you providing us with your feedback. It is through communication, such as yours, that we are better able to monitor and improve services for our guests. We would be honored to welcome you back in the future.

8/10 Good

yves

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Geyser Inn on 2023/9/10
Dear Yves .Thank you for your stay with us, we appreciate your feedback.

10/10 Excellent

XINWU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay near yellowstone west entrance. Maria, the manager, and her staff are outstanding.
Stayed 2 nights in Aug 2023
Response from Geyser Inn on 2023/9/10
Dear Xin Wu Thank you for the excellent review. We hope you enjoyed Yellowstone!

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Response from Geyser Inn on 2023/9/10
Dear Juanita. Thank you for the excellent review. We hope you enjoyed Yellowstone!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Good value nice location friendly staff.
Stayed 1 night in Aug 2023
Response from Geyser Inn on 2023/9/10
Dear Greg. Thank you for taking the time to review your stay with us We hope you enjoyed Yellowstone.

10/10 Excellent

HAN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Aug 2023
Response from Geyser Inn on 2023/9/10
Dear Han. Thank you for the excellent review. We hope you enjoyed Yellowstone!