Desk, free WiFi, bed sheets
Check availability

Reviews of West Point Inn and Suites

2 out of 5
West Point Inn and Suites
1211 N Lincoln St, West Point, NE

Reviews

8.2

Very Good

Rating 10 - Excellent. 78 out of 189 reviews" "
Rating 8 - Good. 73 out of 189 reviews" "
Rating 6 - Okay. 21 out of 189 reviews" "
Rating 4 - Poor. 12 out of 189 reviews" "
Rating 2 - Terrible. 5 out of 189 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Vickie

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
TV didn’t work. Breakfast was very sparse.
Stayed 1 night in May 2024

10/10 Excellent

Gage

Stayed 1 night in Apr 2024

4/10 Poor

kevin

Liked: Cleanliness, room comfort
a little disappointed
no exercise room, ice machine didn’t work, vending machine items you had to get at front desk. breakfast was bread, jelly, oatmeal cream pies, milk, Cheerios and a few kinds of yogurt. they had one pot of coffee. the room was clean and the hotel was aesthetically pleasing. we got stuck due to weather and the laundry room was in working order, it was $2 a load.
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lorie

Traveled with partner
Stayed 1 night in Dec 2023

8/10 Good

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, well kept hotel.
Stayed 1 night in Nov 2023

4/10 Poor

Paul

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rooms were clean but towels and pillows were lacking in quality and quantity for the room. Needed the tv programmed and phone had to be replaced. Beds were not made in between nights nor was bathroom refreshed. Not enough breakfast items were available. All these things should have been better for the price charged.
Stayed 2 nights in Nov 2023

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to where i needed to go . And safe all around. Very very quite and tranquil .
Stayed 6 nights in Sep 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff
Stayed 2 nights in Sep 2023

6/10 Okay

James, Westminster

Traveled with family
Disliked: Staff & service, property conditions & facilities
I did not like the floor plan--entered through the downstairs back door! The breakfast offered NO eggs! The price was NOT what I understood the price to be when I booked with EXPEDIA. I asked to speak with manager, but he never called me back. I got the impression that the staff offered as little as possible, for example, only 2-washcloths, only 1-hand towel, doesn't seem to me like enough for a 2-night stay! I DID enjoy the large jacuzzi tub!! I would NOT recommend this property, and certainly would not stay here again!
Stayed 2 nights in Sep 2023

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Lucas

Stayed 3 nights in Jun 2023

8/10 Good

Edward, San Luis Obispo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was the best place I could find near Pender Nebraska. It was a good hotel, but it wasn’t the top in the nation..
Stayed 3 nights in Jun 2023

8/10 Good

Penelope

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Nathan

Stayed 1 night in Jun 2023

4/10 Poor

ron

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The 2 staff members when I checked in were very nice! The rooms I thought were dirty not cleaned well at all. The beds are noisy built on those metal frames. Not a comfortable place to stay for 3 nights!
Stayed 3 nights in Jun 2023

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Right across the street are a Pizza Hut and a McDonalds. Staff is extremely friendly. Nice breakfast buffet with waffles, cereal, fruit, yogurt and juice. Nothing fancy and a little dated, but clean and a very nice stay!
Stayed 4 nights in Jun 2023

2/10 Terrible

Karen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not enough towels, place was dusty, just not happy all around. We will not go back even though we have family in Pender.
Stayed 2 nights in Jun 2023

2/10 Terrible

Melissa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Listing claimed to have breakfast, no breakfast. Staff extremely rude and not helpful. Room was dirty, smelled like a port-a-potty. When I left hotel, my clothing reeked and even after a 6 hour drive my car and clothing smelled. All clothing and even suitcase needed cleaned after staying.
Stayed 2 nights in May 2023

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Derek

Traveled with family
Disliked: Amenities
breakfast was awful... the room wasnt that clean
Stayed 1 night in May 2023

4/10 Poor

Denise, Cherokee

Stayed 4 nights in Apr 2023

4/10 Poor

Brian, Lincoln

Stayed 1 night in Mar 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

John

Business traveler
Liked: Staff & service
If “motel” remains a generic term, this place fits the description. Nothing extraordinary or even remotely above a bar for standard. Nothing horrid, either, but was not worth the rate.
Stayed 1 night in Mar 2023

8/10 Good

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed!
On this night I just needed a cheap room. The bed was surprisingly comfortable.
Stayed 1 night in Feb 2023

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are always very friendly at this hotel.
Stayed 2 nights in Jan 2023

8/10 Good

Jennifer Buse

Stayed 1 night in Dec 2022

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was just perfect for my stay. Everything was nice and neat and clean and I was amazing how quiet it was for being on a highway. Something about the room felt very homey and the bedding and mattress was very comfortable. I typically don't sleep well when away from home, but I slept well there.
Stayed 1 night in Oct 2022

8/10 Good

Dale

Stayed 1 night in Oct 2022

6/10 Okay

Jason

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a place to stay while out of town. Could use some extra pillows. Could use a little updating. A little time spent cleaning would be nice. The room we got the door was open along with the window
Stayed 2 nights in Oct 2022

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value, comfortable room
We were very happy with our stay, very comfy bed, great bed linens. Breakfast seemed to be over when we arrived at 8:25 am but when we asked for more food it was quickly brought out. Nice staff, no complaints, would most definitely stay here again if we are in West Point.
Stayed 1 night in Oct 2022

10/10 Excellent

Christine

Stayed 1 night in Sep 2022

6/10 Okay

Peggy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lacking hospitality
Check in as a little bazaar. Young lady had my name written on a piece of paper and I didn’t even have to sign in! Room was nice, bds ere very comfy but the lights outside were to bright! Weren’t told about breakfast and I know why. There wasn’t anything to eat but a few cookies, bananas and two choices of breakfast cereal, some biscuits and gravy one morning. I’m a coffee drinker and there was none at 7:30am, no juice either. Very disappointing. No one at desk when we left, very strange.
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Jasonn

Liked: Cleanliness, staff & service, property conditions & facilities
It's decent
Nice hotel, bit dated but clean. Only complaint was bad pillows.
Stayed 1 night in Jul 2022

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Small town in Nebraska. Stop over on a longer journey. Above average.
Stayed 1 night in Jun 2022

10/10 Excellent

Helen, Englewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were gracious and accommodating. They have made efforts to update the rooms, and it appears they have more updates coming. They could improve their breakfast menu and use a better brand of coffee.
Stayed 3 nights in Jun 2022

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service
Very nice!!
Stayed 1 night in Jun 2022

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy!
Very clean, very cozy!
Stayed 1 night in May 2022

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West Point Inn and Suites
For a small town with limited places to stay I was very happy with West Point inn and Suites. Very comfortable, very affordable and extremely friendly. I’m so happy I made the decision to stay here rather than some well known hotel in Fremont. Nice little town and super friendly people! I’ll be back in 2 years for the next graduation!
Stayed 1 night in May 2022

10/10 Excellent

Jerome A.

Stayed 2 nights in Apr 2022

8/10 Good

Cody

Stayed 2 nights in Jan 2022

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Dec 2021

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Rusty, Osceola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, friendly.
Stayed 1 night in Oct 2021