The exhaust fan in the bathroom cannot be turned off and there is noise when sleeping at night
Li
6/10
Made reservations so we could be near the airport to catch our next day early morning flight. When we arrived we were told our room wasn't ready. They assured us they were doing their best to get to it. Our room wasn't ready until 5.5 hours after check in time. We eventually were given a room down the hall from the front desk and it was a ADA room, which we didn't want, but took it as it was late and we needed a room. The up side to all of this was the manager reached out to me and assured me she was crediting us for the stay. We received an email stating our credit was in progress, which we hope to see soon. To err is human, how we handle our errors is key to good customer service, for which they get an A.
Renee
於 2025 年 7 月住了 1 晚
10/10
Great stay, close to the airport and the shuttle was super convenient. The reason i chose this location is due to the shuttle hours starting at 4am so I coudl catch my flight.
Jeffrey
於 2025 年 7 月住了 1 晚
10/10
Great place
Michel
於 2025 年 7 月住了 1 晚
4/10
Nonroom service even when request. Breakfast is good but dont last moren than 1 hour. When things run out dont get refilled.
ZARAHY
於 2025 年 7 月住了 2 晚
10/10
Todo muy bueno
Odalys
於 2025 年 7 月住了 1 晚
10/10
Rashad was super helpful today when we were checking out and needed to kill time before our flight. Thanks Rashad!!
Melissa
於 2025 年 7 月住了 1 晚
10/10
The shuttle made everything so much easier and felt safer. The staff was excellent. Toni, Mathias and the rest of the staff were very attentive and helpful.
Xiomara
於 2025 年 7 月住了 1 晚
4/10
Front desk clerk was very unfriendly and seemed like we were bothering her by checking in. We just came in from a canceled flight and that was the last thing we needed was an attitude from where we were coming to rest for the night. Very disappointing. The room was ok- however the fridge kept running all night with a very loud noise which made it hard to fall asleep.
Tammy
於 2025 年 7 月住了 1 晚
10/10
Excellent and economical option
Mayli
於 2025 年 7 月住了 1 晚
10/10
Property was excellent in most categories. When I'm back in West Palm Beach this is where I plan to stay
Voil
於 2025 年 7 月住了 1 晚
4/10
Had to request multiple days for Shampoo and bodywash.. Finally got so frustrated i went to front desk and they handed me a 1L bottle of shampoo…
Promised to fix body wash and dirty room.
Next day… Nevet happened.. Called desk again.. gave me another bottle of body wash because mounts in room were broken.
Desk had sticky goo that although had been wiped still felt very dirty.. Not the quality i expect from a Hilton..
Timothy
於 2025 年 7 月住了 5 晚
10/10
I love the location. Close to airport, Pop Stroke, Drive Shaft, restaurants, and shopping at Tanger Outlet.
Fleeta
於 2025 年 7 月住了 1 晚
10/10
Clean, pool, BF— though they need more than one waffle maker
Dallia
於 2025 年 7 月住了 4 晚
10/10
Excellent staff and great service
Kempes
於 2025 年 7 月住了 3 晚
10/10
Nice hotel, everything was clean.
Tatiana
10/10
Amy
於 2025 年 6 月住了 1 晚
10/10
awesome staff got stuck from cancelled flight. really liked the shittle too. staff were great
Julie
於 2025 年 6 月住了 1 晚
4/10
STEPHANIE
於 2025 年 6 月住了 1 晚
10/10
Exactly what I was thinking about. I'll be there soon
Ms. Melissa
於 2025 年 6 月住了 2 晚
10/10
The hotel is clean, in a great location, and friendly. It is near a family-friendly facility, Burglar King, and a convenience store within walking distance.
SHANTRAM
於 2025 年 6 月住了 1 晚
10/10
Definitely recommend
Regina
於 2025 年 6 月住了 1 晚
10/10
Great
antonette
於 2025 年 6 月住了 1 晚
10/10
I loved my stay there I will recommend it to everyone I know will definitely come back.