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"Staff members were exceptionally helpful "

"The hotel is always great, rooms are comfortable, bed is soft and welcoming, shower is hot and strong, and the food in this hotel is simply amazing. The management made sure to take care of me in ways the ITC Grand Central completely failed. This is by far the better of the two ITC hotels in Mumbai. Highly recommended."

"Beautiful resort, excellent food, and impeccable service. My only regret was not staying longer."

"Great service. Wonderful rooms. But stop charging for airport transfers. It are minutes away not like an hour. "

"Staff were very attentive to all my needs"

"Amazing property with lavish breakfast and dinner. Bathrooms were very clean and lots of activities for kids. Loved the outdoor pool and indoor pool and jaccuzi. "

"The staff were very attentive to our needs.nothing was beyond their capacity to fulfill. The food was catered for all taste buds what ever their country and culture. I saw many happy faces.The room spacious and clean. The art work in Lobby blew me away."

"Beautiful hotel and Roy in the Exec Lounge was amazing. "

"Third time I stayed here. Came back after 20 years. Incredible level of hospitality but not the Royal standard of 20 years ago due to far more guests. "