西山 (CLE) 附近飯店 | 熱門住宿限時優惠 起

「Staff were kind.」

「The room was very clean and the staff where helpful」

「Well… Our room had a 2 foot section of wallpaper falling away from the wall exposing black mold. Then, the TV didn’t work at all for two days. They said the whole hotel was down. Next, I couldn’t work out, because the AC was out of order in the Fitness center, and “they were working on it.” next, the reason everyone stays at this hotel is the beautiful scenery of the Cuyahoga river from the patio. Only couldn’t get there, because the elevator was broken! Next, on the fourth floor, there were at...

「房間很大，床很舒服，shower還可以，早餐非常的遭，千萬不要去吃他的早餐buffet!!!」

「The most bizarre B&B experience of my life. I initially booked for the wrong date and Louie, after a brief lecture, rescheduled me. Which was great. The registration process included pages of rules and more information than I've ever needed to supply to stay at a hotel or B&B. Check in included a 15 minute tour, which was interesting, but odd, and included long lists of "this food can be eaten, this can't, this is free, this isn't" which I was supposed to memorize. He will say there's a...

「We were only there for one night for a concert but it was very clean (and I am very picky about cleanliness)! As soon as I walked in, I could smell that it was just cleaned. I also have sensory issues with bedding and typically can’t sleep in hotel beds, but I slept AMAZINGLY (literally the most comfortable mattress and sheets). We also accidentally locked ourselves out and the front desk staff were so friendly and helpful! Breakfast was kind of lacking but we did come at the tail end so it was...

「The first room they put us in smelled like cigarettes and this was a non-smoking property. The bed linens were dirty and the floor needed to be swept. They gave us another room on a different floor. That room was much better but the floor still looked like it hadn’t been swept for a while.」

「No concerns, everything was clean. No issues with parking. Breakfast offered was good along with presentation, it was self serve and accommodating.Dining area was clean as well」

「We enjoyed our stay overall. We really appreciated that the hot tub was open, clean, and a nice place to relax. The pool area, however, could have used some extra attention as it seemed a little dirty. We also had a clogged sink and noticed that the shower leaked, which were a few inconveniences during our stay. That being said, when we checked out, the staff was very apologetic, friendly, and did their best to address our concerns and make things right. We also enjoyed the breakfast, which was...

「Great staff very accommodating food was great as well」

「I pay at the hotel, but I didn't get the receipt.Hotel Reception told me ask Hotels.com, but I can't find where can download it . and I book one kingsize bed room,but she give me 2 beds room. and she said they don't have that time.」

「Enjoyed my stay - Each staff member I encountered were friendly. Breakfast was good with something for everyone.」