West End Vacation Rentals

"The property is very old and smells bad. The AC is so old made me sick. We had to leave the hotel ealier"

"The staff was the most friendly and helpful as any I've encountered. The rooms were much more spacious than i expected and at a very good price."

"This hotel is phenomenal, I believe it’s the nicest property in West Bay and is located in front of one of the best snorkeling places on the island. The staff could not have been nicer and more accommodating. My only complaint is that despite the hotel’s air-conditioning working very well and keeping the hotel very cool, my room (430) had a strong, musty smell, as did the lobby of that floor and the hallway, so likely other rooms also suffer from this issue too. Hopefully the hotel will fix this. "

"Staff were absolutely amazing and very supportive!! No complaints beautiful resort!!! We plan on coming back with the whole family."

"Perfect experience "

"I’m not someone who usually takes the time to write reviews, but my experience at the Mayan Princess impacted me in a way I didn’t expect—and I felt like I had to share it. From the moment I arrived, something felt different. It wasn’t just that the place is beautiful (which it is), or that everything was clean and well-kept. It was the people. There was a genuine warmth in how I was welcomed—like I wasn’t just another guest checking in, but someone they were truly happy to see. Throughout my stay, that feeling never went away. The staff remembered my name, checked in on me, and always made sure I had what I needed. I’ve stayed at other all-inclusive resorts before, and while they were nice, this felt more personal. More human. It created a family-like atmosphere that made it easy to relax and just enjoy being there. Traveling solo, that meant a lot. I never felt out of place or alone. Some of those staff members that stood out were Stefeny, Victor and Brittany. Then when one of the tour guides unexpectedly canceled my pre-booked tour, the staff were able to find me a private tour guide for about the same price that was exceptional. His name was Big Daddy and knows everything and everybody. I highly recommend him if you’re going to be on the island (info@bigdaddytours.com). The resort itself is peaceful, the beach is beautiful, everything you’d want in a getaway is there—but what truly sets this place apart is the heart behind it. The food is delicious as well. "

"I do not recommend this resort. Thay indicated free shuttle service, they surprised us with 30USD in taxi fare. Our air conditioning went out one night and the staff seemed very upset that we bothered them to fix it. I tipped for the inconvience and was laughed at. We were moved rooms because they could not fix the AC.The room we were moved into was the same as ours but had coffee, a mini fridge, and a microwave. Our room had none of these features and no hair dryer. I asked to say in the better room because we paid for these ammenities and didnt have them and they made us move back to the room without ammentites. They did not seem to care about our displeasure and laughed at me over the phone when I tried to discuss the issues with staff. I would just stay somewhere else and avoid the headache and dissappointment on vacation. "

"I liked the pool set up. I would Love to see activities in the outdoor pools. even Garifona show and Dj"

"N/A didn’t use"