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Sugar Mill hotel

Property class: 4

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Located close to Apple Bay and Sage Mountain National Park, Sugar Mill hotel provides free cooked-to-order breakfast, a beach bar, and a terrace. Treat yourself to a hot stone massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with designer stores on site and a coffee shop/cafe.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Room options

View all photos for DeLuxe Studios

A hotel room with a bed, a dining table with chairs, a ceiling fan, a mirror, and a dresser.

DeLuxe Studios

10.0 out of 10
Exceptional
(14 reviews)
  • Sea view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Tiffany Prestige

A balcony with a view of the ocean, wicker furniture, and a glass table with a vase of flowers.

Tiffany Prestige

10.0 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located in West End, Sugar Mill hotel is near the beach. While the natural beauty of Apple Bay and Smuggler's Cove Beach can be enjoyed by anyone, those looking for an activity can check out Tortola Cruise Ship Port. Sage Mountain National Park is another place to visit that comes recommended. Visit our West End travel guide
Map
main street, West End, Tortola

What's nearby

  • Little Carrot Bay
    1 min walk - 0.0 km
  • Great Carrot Bay
    1 min walk - 0.1 km
  • North Shore Shell Museum
    1 min walk - 0.2 km
  • Apple Bay
    6 min walk - 0.5 km
  • Tortola Cruise Ship Port
    16 min drive - 10.3 km

Getting around

  • Terrance B. Lettsome Intl. Airport (EIS)
    47 min drive

Restaurants

  • Beans
    11 min drive
  • Botella
    11 min drive
  • Skinny Legs
  • Omar’s Dockside
    9 min drive
  • Climax On The Hill
    8 min drive

About this property

Sugar Mill hotel

  • Upscale hotel near Smuggler's Cove Beach
  • Located close to Apple Bay and Sage Mountain National Park, Sugar Mill hotel provides free cooked-to-order breakfast, a beach bar, and a terrace. Treat yourself to a hot stone massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with designer stores on site and a coffee shop/cafe.
  • Other perks include:
    • An outdoor pool
    • Free self parking
    • A free beach club on site, wedding services, and luggage storage
    • Multilingual staff, outdoor furniture, and beach towels
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms at Sugar Mill hotel boast comforts such as premium bedding and wet bars, as well as perks like pillow menus and laptop-compatible safes.
  • Other conveniences in all rooms include:
    • Memory foam beds and down comforters
    • Rainfall showers, hair dryers, and shampoo
    • 42-inch flat-screen TVs with streaming services and digital channels
    • Wardrobes/closets, balconies, and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe

Things to do

  • Designer stores
  • Free beach club
  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Ice maker
  • Kitchenette
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sugar Mill hotel have a pool?

Yes, this property has an outdoor pool.

Is Sugar Mill hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sugar Mill hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Sugar Mill hotel?

Check-out is at noon.

Where is Sugar Mill hotel located?

Situated near the beach, this spa hotel is 0.3 mi (0.5 km) from Apple Bay and 2.6 mi (4.2 km) from Smuggler's Cove Beach. Sage Mountain National Park and Tortola Cruise Ship Port are also within 6 mi (10 km).

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