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Alpine Hotel Wengen (former Sunstar Wengen)

4.0 star property
Upscale hotel with full-service spa and fitness center

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June 2024

Alpine Hotel Wengen (former Sunstar Wengen)

Photo gallery for Alpine Hotel Wengen (former Sunstar Wengen)

Indoor pool, open 7:00 AM to 10:30 PM, sun loungers
Front of property
View from property
Premium bedding, free minibar, in-room safe, desk
Lobby

Overview of Alpine Hotel Wengen (former Sunstar Wengen)

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
Wengiboden 1352a, Wengen, Lauterbrunnen, BE, 3823
  • Popular LocationWengen-Mannlichen Cable Car1 min walk
  • AirportBern (BRN-Belp)52 min drive
  • Popular LocationStaubbach Falls73 min drive
  • Popular LocationTrummelbach Falls75 min drive
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Room options

View all photos for Duplex Family Room

Premium bedding, free minibar, in-room safe, desk

Duplex Family Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room (Budget)

Premium bedding, free minibar, in-room safe, desk

Double Room (Budget)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, free minibar, in-room safe, desk

Standard Single Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Premium bedding, free minibar, in-room safe, desk

Superior Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, free minibar, in-room safe, desk

Standard Double Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

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NT$8,761 total
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May 2 - May 3
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About the neighborhood

Lauterbrunnen

Located in Lauterbrunnen, Alpine Hotel Wengen (former Sunstar Wengen) is in a rural area and near a boardwalk/promenade. While the natural beauty of Kleine Scheidegg and Eiger can be enjoyed by anyone, those looking for an activity can check out Mystery Rooms. Traveling with kids? Consider Mini Golf Wengen, or check out an event or a game at Indoor Rope Park. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding.
Visit our Lauterbrunnen travel guideOpens in a new window

What's nearby

  • Wengen LWM - 1 min walk
  • Wengen-Mannlichen Cable Car - 1 min walk
  • Valley Museum Lauterbrunnen - 73 min drive
  • Staubbach Falls - 73 min drive
  • Trummelbach Falls - 75 min drive

Getting around

  • Wengen Station - 2 min walk
  • Bern (BRN-Belp) - 54 min drive

Restaurants

  • Horner Pub - 71 min drive
  • Restaurant Steinbock - 70 min drive
  • BASE Cafe - 72 min drive
  • Flavours - 71 min drive
  • Food Point - 71 min drive

About this property

Alpine Hotel Wengen (former Sunstar Wengen)

Upscale family-friendly hotel in the mountains
Shopping on site, a garden, and a playground are just a few of the amenities provided at Alpine Hotel Wengen (former Sunstar Wengen). Treat yourself to a massage at the onsite spa. The on-site restaurant, La Residence, features international cuisine. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Other perks at this hotel include:
  • Swimming pool with sun loungers
  • Buffet breakfast (surcharge), free train station pick-up, and a roundtrip airport shuttle (surcharge)
  • An indoor pool, luggage storage, and smoke-free premises
  • An elevator, a front-desk safe, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 76 rooms offer comforts such as premium bedding and separate sitting areas, as well as perks like free stocked minibars and bathrobes.
Other amenities include:
  • Changing tables, baby monitors, and children's books
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, art supplies, and heating

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free train station pick-up shuttle

Food and drink

  • Daily buffet breakfast available 7:30 AM–10:00 AM for a fee: CHF 25 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Residence

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby monitor
  • Changing table
  • Children's books
  • Indoor pool
  • Laundry facilities
  • Playground
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1898
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Tourism fee: CHF 2.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 20 for children
  • Airport shuttle fee: CHF 500 per vehicle (one-way)
  • Pet fee: CHF 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Sunstar Alpine Wengen
Hotel Sunstar Wengen
Hotel Wengen Sunstar
Wengen Sunstar Hotel
Sunstar Alpine Hotel Wengen
Sunstar Alpine Wengen
Sunstar Hotel Wengen
Sunstar Wengen
Wengen Sunstar
Sunstar Hotel Wengen
Alpine Hotel Wengen (former Sunstar Wengen) Hotel
Alpine Hotel Wengen (former Sunstar Wengen) Lauterbrunnen
Alpine Hotel Wengen (former Sunstar Wengen) Hotel Lauterbrunnen

Frequently asked questions

Does Alpine Hotel Wengen (former Sunstar Wengen) have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:30 PM.

Is Alpine Hotel Wengen (former Sunstar Wengen) pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per day.

How much is parking at Alpine Hotel Wengen (former Sunstar Wengen)?

This hotel doesn't offer parking.

What time is check-in at Alpine Hotel Wengen (former Sunstar Wengen)?

Check-in start time: 4:00 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Alpine Hotel Wengen (former Sunstar Wengen)?

Check-out is at 11 AM.

Does Alpine Hotel Wengen (former Sunstar Wengen) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–midnight on request. A fee of CHF 500 per vehicle applies.

Where is Alpine Hotel Wengen (former Sunstar Wengen) located?

This family-friendly Lauterbrunnen hotel is located in the mountains, steps from Grindelwald - Wengen Ski Area, Mini Golf Wengen, and Mannlichen Mountain. Wengen-Mannlichen Cable Car and Wengen LWM are also within 5 minutes. Wengen Station is only a 2-minute walk.

Alpine Hotel Wengen (former Sunstar Wengen) Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 269 reviews" "
Rating 8 - Good. 80 out of 269 reviews" "
Rating 6 - Okay. 15 out of 269 reviews" "
Rating 4 - Poor. 5 out of 269 reviews" "
Rating 2 - Terrible. 1 out of 269 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Antony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room and the hotel is clean. Service is Great! I would recommend to others.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent included breakfasts. Stunning views from rooms. Valuable transfer service by golf cart from train station to the hotel when carrying luggage. Very nice indoor pool. Bar food could be improved. Several good dining options within a short walk and across the street from the ski lift to the peak. Comfortable beds and clean rooms.
Stayed 1 night in Sep 2023

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I know that Switzerland is expensive, but generally you do get good quality for your money. Unfortunately in this hotels case the rooms are really starting to show their age and are in need of a refresh. The hotel is well located and with a bit of updating could be a great option, but until then I couldn’t recommend. I would spend a bit more and go to a slightly more modern hotel. The staff were generally fine, however the checkin staff were rather short with us.
Stayed 4 nights in Sep 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Mikal

Reception staff professional and welcoming .. Bedding great . Nice balcony and view . Only problem some drunk ness noise by people in the street during multiple nights and hours - wish staff could damp that down - I thought that was Swiss edict..,
Stayed 2 nights in Oct 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great return visit to Wengen. Would definitely stay here again
Stayed 3 nights in Oct 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Lindsay, Clifton Forge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel 10 stars, I would. The breakfast was beyond amazing. The staff were so friendly and the hotel was convenient to the cable cars and train. You couldn’t ask for anything better.
Stayed 5 nights in Sep 2023