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Reviews of TownePlace Suites Weatherford

2.5 out of 5
TownePlace Suites Weatherford
215 Alford Dr, Weatherford, TX

Reviews

7.6

Good

Rating 10 - Excellent. 89 out of 221 reviews" "
Rating 8 - Good. 58 out of 221 reviews" "
Rating 6 - Okay. 33 out of 221 reviews" "
Rating 4 - Poor. 22 out of 221 reviews" "
Rating 2 - Terrible. 19 out of 221 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property is beautiful and nicely appointed.
Stayed 1 night in Apr 2024
Response from Chetan P on 2024/4/23
Patricia,Thank you for those kind words! We’re ecstatic that you enjoyed your stay with us. We understand that you have plenty of choices when you come to town and we are honored you chose to use us. Thank you again, Safe Travels

2/10 Terrible

Ricardo

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Watch out for nails in the parking lot
The Hotel is right in the middle of renovations. The whole lobby is torn down. Parking lot is full of old doors, matresses, and garbage. Watch out for nails in the parking lot!
Stayed 1 night in Nov 2022

2/10 Terrible

Leroy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointment
The OSHA’s the front door wide open the whole stay freezing employees and customers even after the renovation people were gone for the day u would never stay here again me and my family was frozen
Stayed 2 nights in Nov 2022

4/10 Poor

Tina

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
So nowhere did they post they were under construction. We got woke up Sat 8AM hammering. I asked the owner if they would be doing the same thing Sunday as we could go to another hotel as we wanted to sleep. He told us no. Guess, what. Drilling, hammering 8AM. The owner sat in his car watching the progress blocking cars from pulling out of the parking spots. Water was coming into our room from the rain from them having the walls torn apart in the room. They need to let people know they are under construction.
Stayed 2 nights in Oct 2022

6/10 Okay

Cameron

Stayed 2 nights in Oct 2022

4/10 Poor

Veronica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not informed that the hotel was under construction. The hotel was full of dirt and white powder. The desk clerk had a female friend there with him. She was sitting at the front desk wearing what looked like pajamas eating noodles... Very unprofessional!
Stayed 1 night in Oct 2022

6/10 Okay

Phyllis

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was under major renovation. Received no notification there would be construction. Lobby was torn apart, shuttle unavailable and limited amenities.
Stayed 2 nights in Oct 2022

2/10 Terrible

Janet

Traveled with family
Disliked: Staff & service
Unfriendly
We arrived and was told rudely they did not have the room we reserved and only had one available. We were willing to take this room because we needed to stop and relax. Then told no tv/no cable and other things that were advertised. She was very unfriendly and unconcerned about our comfort so therefore we did NOT stay at this hotel.
Stayed 1 night in Oct 2022

4/10 Poor

Branson

Stayed 1 night in Oct 2022

4/10 Poor

Ramiro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay here again
Stayed 2 nights in Oct 2022

4/10 Poor

Kenneth

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
They were remodeling but we were not informed about this! Bed mattresses were sunk in the middle. Everyone seems to have usb outlets for phone charging cable, but not here and I did not bring the plum outlet converter to usb because most places have the usb plugs available! So my phone went dead until I got bask home!
Stayed 1 night in Oct 2022

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms and staff. Had a wonderful stay
Stayed 2 nights in Oct 2022

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This property was under renovation and that was not disclosed anywhere. The room was fine but the actual hotel was trashed. There was no lobby, paint everywhere, wires hanging from the ceiling. I literally thought I had been scammed when I pulled into the parking lot. I could have spent the same amount of money at a hotel across the street and had a MUCH better experience. Will not go through Expedia again nor use this hotel. I understand renovations happen, but this information was not disclosed anywhere.
Stayed 1 night in Oct 2022

6/10 Okay

Kent

Traveled with partner
Liked: Staff & service
The hotel is under construction. Once it is finished it looks like it will be nice. My only concern will be how quiet it will be.
Stayed 1 night in Oct 2022

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unwelcome night light
The room was great, and the service was also.The only problem we had was that at night when we went to bed, the parking lot lights were shineing in the room with no way to close the certains. There was just a shear drape across the window that didn't block the light. If you ever tried to sleep with spot lights in your face, you would know what I mean. I managed to put two pillows in the window, and it blocked some of the light. Other than that, the stay was very good. If you can correct that,then it would be number one in my book.
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This entire hotel looks closed. Theres A LOT of construction and none of the amenities listed are available. No laundry, no ice, no vending, no breakfast, NO LOBBY.
Stayed 1 night in Sep 2022

2/10 Terrible

Leigh

Stayed 1 night in Sep 2022

10/10 Excellent

Benny

Traveled with family
Liked: Staff & service, amenities
The hotel is under renovation so there are limits to the cleanliness. The renovation was limited to the outside and lobby area. Our room was on the opposite side of the hotel from the outside renovation. We did not notice anything going on and the work ended in the afternoon and started late in the morning. However, the rooms were clean and nice. The a/c worked well to keep the rooms comfortable. A full-size frig and working ice maker were a great edition. The dishes were adequate. We only used the microwave and not the cooktop. We used the television in the bedroom and main room simultaneously. With the door closed, we do watch both without bothering the other person. We also could not hear anything from outside the room. There were plenty of towels. The bathroom was unusual in it was off the main room and not the bedroom. However, it was spacious and functional. The hotel staff was very friendly and apologetic about the state of the lobby. The pool is in a separate building and a very nice area.
Stayed 3 nights in Jul 2022

6/10 Okay

Elisabeth

Could be Better
There's no icemaker on property aside from the one that was turned on in the refrigerator in the room. The television remote didn't work. I called for help and no one came to the room. I know they're doing renovation on site but still, I wasn't delighted. Stayed there last year under a different brand and it was great
Stayed 1 night in Jul 2022

10/10 Excellent

Ninfa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean smelling rooms
Stayed 1 night in Jul 2022

4/10 Poor

Valerie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Death Star
The picture to the left in no way represents your hotel. Driving up, your hotel looks like the Death Start, covered in plywood and scaffolding with literally no lobby, as everything is covered in plastic.
Stayed 1 night in Jul 2022

2/10 Terrible

Jose

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe place to stay.
It was awful because they're remodeling the whole building and it was unsafe whe they had a piece of equipment right in front of the main entry with boom all the way up without caution tape or cones around. I think OSHA needs to check on that. It should be off the web sites because of the safety issues. Would not recommend right now.
Stayed 1 night in Jun 2022

2/10 Terrible

Zane

Disliked: Staff & service, property conditions & facilities
Under construction
Hotel was under construction and got woken up at 6am to construction workers banging on the wall. Lobby didn’t even have air conditioning. Got our door knocked on at 9am asking if we are checking out when checkout wasn’t until 11am
Stayed 1 night in Jun 2022

4/10 Poor

Greg

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Pick another hotel
The front desk personnel were great, the hotel itself was very disappointing. Under construction, dusty from the construction, hammering 8am Sunday morning. It was hard to find were to even enter the parking lot because there was a picking basket machine blocking the entrance when we first pasted.
Stayed 1 night in Jun 2022

2/10 Terrible

David Robin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Construction Dump!
I am absolutely furious! The web picture of the exterior & interior of the hotel Depicted a clean decent hotel, the exact opposite of what I encountered. The hotel was under construction. Had I been aware I would have never booked at that location and I am appalled at the price I was charged to stay in a hotel with construction and filth everywhere! When I brought it to the Hotel attendant’s attention she was snotty and said it was on our website however I did not book directly through their website, I booked through Hotels.com and I believe hotels.com failed me as a loyal customer by not making me aware. I have pictures of stains on the carpet stains on the wall, broken television remotes bugs in the bathtub. I was in a hurry to get to a Rodeo and meet up with some friends. All night long I heard banging and slamming of doors. If I could give this place NEGATIVE 5 stars I would ! Stay away from this Dump! There are two or three other decent hotels right next-door that don’t look like a war zone! I feel totally ripped off and Deceived! Ironically I was going to take my pet and they informed me by phone, yes pets were welcome but it was going to be a $40 nonrefundable fee. I thought that was a bit steep seeing how I stayed at really nice hotels that didn’t even charge that much and for this place to have the audacity to say there was a $40 pet fee just blows me away! I’m glad I didn’t bring my fur baby! He probably would’ve been emotionally traumatized from all the noise!
Stayed 1 night in Jun 2022

4/10 Poor

hannah

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The good: friendly desk clerk. Spacious room. The bad: hotel was under a total renovation. Something that was NOT mentioned when I booked the trip. We were in town for an athletic event and none of the amenities I look for when booking…like washing machines/ice….were available. I also look to book with places that have a gym on site. As a female, I’m cautious of running out and about solo in towns I’m not familiar with. Gym was advertised, but again, closed due to a complete renovation/remodel. The hotel should have been closed and not taking reservations. We woke to large pieces of exterior building debris falling outside our plastic sheet covered windows. The dust was horrible and it was coming in through the AC unit. Styrofoam everywhere.
Stayed 4 nights in Jun 2022

10/10 Excellent

Morgan

Stayed 1 night in Mar 2022

8/10 Good

Sonja

Liked: Cleanliness, staff & service
Room was very nice and comfortable. Lobby/common areas were outdated.
Stayed 1 night in Mar 2022

8/10 Good

Porfirio

Stayed 1 night in Mar 2022

8/10 Good

Michael

Stayed 1 night in Mar 2022

4/10 Poor

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Mar 2022

2/10 Terrible

Barbara

Stayed 1 night in Mar 2022

10/10 Excellent

DEIDRA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the on-site store and complimentary coffee. The rooms could have been a little more clean (dirty table top, crumbs on the floor). Towels could be softer. But otherwise was just fine.
Stayed 1 night in Mar 2022

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

2/10 Terrible

Jacob

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I don't like the place
Stayed 1 night in Jan 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Weatherford
Great place to stay Will do so again
Stayed 1 night in Jan 2022

4/10 Poor

Kenneth and Mary

Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not content with this place
My stay wasn’t terrible but it definitely didn’t meet my expectations. We got to the room to find hair shavings near the sink in the bathroom. Also, there was some sort of brown stuff (maybe mud) on the desk chair. It looked disgusting. They clearly didn’t clean the room properly. The staff was really friendly which was the best part of our stay. My biggest concern was that hotels.com explicitly states a $25 pet fee and we were surprised to have a $40 fee at check in with the staff choosing not to honor what’s said in confirmation. Other issue was that the bed wasn’t particularly comfortable so I didn’t sleep well. I don’t think I’d stay here again.
Stayed 1 night in Nov 2021

8/10 Good

Geoffrey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2021

6/10 Okay

Kristie

Traveled with family
This is the second time we stayed here and each time there is a smell in the rooms.
Stayed 1 night in Oct 2021

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2021

10/10 Excellent

Carolyn

Stayed 1 night in Oct 2021

8/10 Good

Gail

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No ice machine. Claimed the refrigerator in the room would have ice. The ice maker was turned off when we checked in. The ice maker did not make enough ice for two people to enjoy. No breakfast served. The room never really was cool unable to adjust the air to be colder The room and service was not the value of the cost of a nights stay. Disappointed
Stayed 1 night in Oct 2021

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were fast and they were friendly both times
Stayed 1 night in Oct 2021

6/10 Okay

David

Stayed 1 night in Sep 2021

10/10 Excellent

Kenneth D., Grants Pass

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, we stayed in a king suite and it was perfect for our needs. Bed was comfortable, unit was clean and fully equipped. We would stay again.
Stayed 2 nights in Sep 2021

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was average for the area, price, amenities etc was/ is standard. We use it for company stays for our workers and they have no complaints
Stayed 5 nights in Sep 2021

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2021

10/10 Excellent

Cindy

Stayed 1 night in Aug 2021

10/10 Excellent

Celina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021