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「Was neat and clean. Staff was friendly.」

「Nice place to stay」

「Excellent, friendly staff at check-in! 」

「My grandson and I very much enjoyed our stay at Charles City. Our first morning we got up so late we missed the breakfast. The next morning, we thoroughly enjoyed the breakfast. The hotel has a high standard of cleanliness. Our room was wonderful. The public areas are very well-kept, and the breakfast area looked terrific. It was also great to have staff members acknowledge us. Many of the hotel's associates would converse with us as if we knew one another for years. It was good to feel so...

「Great staff 」

「Allowed to check in early and friendly!」

「Clean room, friendly, accommodating 」

「Well to start the staff was somewhat rude like she was stressed out been working too many hours」