Jane was wonderful to deal with, made accommodations for us even though I made the mistake of booking a ‘pet friendly’ room by mistake, she actually sent us to a sister hotel, the Wagon Wheel, to make sure we had a non-pet room. Above and beyond, thank you Jane. The only complaint, at the Wagon Wheel, and it is important, the rooms are not sound proof. You can hear conversations and movements and walking and tv and everything…there must be a construction error or something because it’s not that people were louder than usual, it is just not sound proof. Hopefully with the new build they can address this problem.