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Reviews of Waldorf Astoria Washington DC

5 out of 5
Waldorf Astoria Washington DC
1100 Pennsylvania Avenue Northwest, Washington, DC

Reviews

9.8

Exceptional

Rating 10 - Excellent. 911 out of 1000 reviews" "
Rating 8 - Good. 56 out of 1000 reviews" "
Rating 6 - Okay. 18 out of 1000 reviews" "
Rating 4 - Poor. 8 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thaddeus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was brilliant with Kim. This hotel is top-notch in service , location, aesthetics, and convenience for touring D.C. The whole staff was extraordinarily, helpful, courteous, and efficient. This is the most beautiful hotel one can stay in. It is an architectural gem!
Stayed 1 night in Mar 2024

10/10 Excellent

gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled all over the world and have stayed in a lot of elite hotels but this has to be the best I have ever experienced ever!
Stayed 4 nights in Mar 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and lobby. Ideally located to museums and other capital sites— best location in the city.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dawn, Colonial Beach

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is top notch!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Alexander

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to many locations that were of interest to us
Stayed 6 nights in Dec 2023

8/10 Good

Paulo, Ambler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Daily cleaning was done regularly unless asked.
Stayed 6 nights in Dec 2023

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and close to everything.
Stayed 1 night in Dec 2023

10/10 Excellent

Yandy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful! The staff was very friendly and attentive. Stefania at the front desk even sent a surprise for my daughter to our room, which was very nice and thoughtful from her, and my daughter loved it. The food was delicious! Room service would always arrive within 30 mins or less.
Stayed 8 nights in Dec 2023

2/10 Terrible

Sirui

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dogmatic, boring, and hypocritical servers
Stayed 2 nights in Dec 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kristi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and responsive service!
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fancy place to stay in DC
The Waldorf in DC is beautiful. The service was excellent.
Stayed 2 nights in Nov 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Johanna, Boca Raton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Nov 2023

2/10 Terrible

Boris

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for friends to meet
First class all the way! Room was beautiful. Service was great. Everyone was so friendly and helpful. We had a great stay and we will be back!
Stayed 3 nights in Nov 2023

10/10 Excellent

JACOBO

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Karl

Stayed 1 night in Oct 2023

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience.
Stayed 3 nights in Oct 2023

4/10 Poor

Michael

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Two day stay no room cleaning No towels Large stained rug in room For 700 a night Abomination
Stayed 2 nights in Oct 2023

8/10 Good

Elain

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is nice and spacious. The front desk is very helpful. Food and coffee in Peacock Alley is quite nice. The only letdown is that the room makeup service: first we spent a hour waiting for the staff to come after I requested a makeup room service by phone around 15:15pm; so I called them again, they finally came after another 15 or 20 minutes. Second, staff often forgot to replace or replenish items. On the first day the staff forgot to replenish our coffee capsules and drinking water. We changed the tip from $4 to $5 on the second day. This time they did replenish the coffee capsules and water, but not the almost-emptied tissues and floor towel in the bathroom. It seems they are short of staffs; not meeting the Waldorf standard; unusually, they are the best in my past experience with them in all the cities a travelled.
Stayed 4 nights in Oct 2023

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Carmin, Columbia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chef was able to make the simplest of foods taste amazing, very talented and made our stay feel all the more hospitable
Stayed 1 night in Sep 2023

10/10 Excellent

Tucker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

ROXANNE, Richmond

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really awful customer service and overall conditions.
Stayed 1 night in Sep 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Nash

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Stayed 1 night in Aug 2023

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

CHERYL

Liked: Staff & service, amenities, property conditions & facilities
Didn’t care for meal in the restaurant
Stayed 1 night in Aug 2023

10/10 Excellent

vanique

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect. The entire staff was nice and catered to anything that was needed. Couldn't brag more about this hotel
Stayed 2 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great DC visit
Perfect blend of history and entertainment
Stayed 4 nights in Aug 2023

10/10 Excellent

Ezechiel

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
Great service.
Stayed 1 night in Jul 2023

10/10 Excellent

JACOBO

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love everything about this property. From the people at valet thru to housekeeping, top notch people with friendly attitudes. Room was spacious and well appointed. Any need was met quickly. I will only stay here when visiting DC. It is conveniently located right in the middle of everything
Stayed 2 nights in Jul 2023

10/10 Excellent

Jeffrey, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was definitely up to my standards;Truly exceptional. I will only stay here when visiting the District of Columbia.
Stayed 1 night in Jun 2023

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Most beautiful hotel we have ever stayed. Historic building. Super staff. Great dining
Stayed 2 nights in Jun 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Place was beautiful and very clean. Staff was fantastic- helpful, courteous, pleasant…..
Stayed 2 nights in Jun 2023

10/10 Excellent

Mandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel, Cumming

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully luxurious!
Stayed 1 night in Jun 2023

10/10 Excellent

William

Stayed 1 night in Jun 2023

10/10 Excellent

Cherie

Stayed 1 night in Jun 2023

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Waldorf is a historic landmark!
Stayed 2 nights in May 2023

10/10 Excellent

Kelle, Zephyr Cove

Liked: Cleanliness, staff & service
Wonderful
Stayed 3 nights in May 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What can I say other than it met all of our expectations … Uber friendly staff, very willing to assist, very polite and ‘on the ball’ hotel beautiful
Stayed 1 night in May 2023

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The appearance of the hotel was breathtaking. The staff was amazing. I wouldn’t stay anywhere else in DC.
Stayed 3 nights in May 2023