Exterior

Reviews of Greensleaves Guest House

3 out of 5
Greensleaves Guest House
1 Rubber Tree Lane, Warwick Parish

Reviews

9.6

Exceptional

Rating 10 - Excellent. 55 out of 65 reviews" "
Rating 8 - Good. 7 out of 65 reviews" "
Rating 6 - Okay. 1 out of 65 reviews" "
Rating 4 - Poor. 0 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

susan

Liked: Amenities
Beautiful space to relax and rewind. Irene is wonderful. She drove me to the beach ad showed me an amazing trail to get back. The place is clean and there is breakfast provided. Irene is great; she is available as needed and allows you privacy. susan
Stayed 1 night in May 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property located a quiet and safe area. The apartment was exactly as pictured in the Expedia listing, clean and comfortable with furniture and appliances in good working order. The owner/manager was gracious and friendly, and most helpful to this first-time visitor to the island; her hospitality was the best I've experienced in recent years. I highly recommend this affordable property and look forward to staying here in the future.
Stayed 5 nights in Feb 2024
Response from REENIE on 2024/5/14
Thank you for the lovely review. I appreciate your words. I like to treat my guests like family.

8/10 Good

Tracy, Leland

Liked: Cleanliness, staff & service, property conditions & facilities
Such hospitality! Irene made us feel so welcome. Comfortable suite, cozy, handy little kitchen area, lovely yard and pool.
Stayed 1 night in Jan 2024
Response from reenie on 2024/2/18
Hi Thanks for the review. It was great meeting you. Thanks for the kind words.Irene Mello

10/10 Excellent

Karin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bermuda get away
Everything was fresh, neat, and clean and in good working order. The owner was very friendly and helpful and allowed us to plug in the electric car we had rented.
Stayed 3 nights in Jan 2024
Response from reenie on 2024/2/18
Good Day,Thanks for the review apreciated your kind words.All the best.Regards,Irene Mello

10/10 Excellent

Dariela Agramonte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me tell you that if you are looking for a place that feel like home, Greensleaves is the place to stay. Irene was very welcoming and caring. Will stay here on my next trip to Bermuda.
Stayed 2 nights in Sep 2023
Response from reenie on 2023/9/11
Good Day Dariela, Thank you very much for the review it was a pleasure to meet you and have you stay at Greensleaves. Hope to see you again.Regards,Irene Mello

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ceiling is made of Bermuda stone, which has gaps and is unsealed. Sand, ants, and spiders fall through these gaps directly onto the head of the bed. I stayed one night, slept on the couch because sand and ants kept raining down, and left the next morning. The room also smells of damp stone and needs to be aired out. The food in the fridge was expired and open. All condiments were in jars with no dates. The pillows and mattress smelled of sweat and I found hair on the sheets in copious amounts. The pool had not been cleaned of debris on the bottom. Irene fully refunded my stay after a few phone discussions and I provided photos to Expedia. Spend a few hundred more and stay somewhere else until these problems are resolved. Otherwise, it's a largish property for a couple to stay in a quiet part of town and some of the decor was nice. Not near anything, but it has parking.
Stayed 6 nights in Aug 2023
Response from reenie on 2023/8/21
Amanda. I was very sorry and quite surprised to read your review. As you will have seen, anything short of a 05/05 review for Greensleaves’ accommodations is extremely rare. Nonetheless, customer satisfaction is paramount, which is why you were fully refunded, despite the fact that all claims are strongly disputed by the host. I would like to take this opportunity to address your review as follows:1) No evidence of sand, there we a few ants no spiders was found on the headboard, on the floor, or in the trash bins following your stay. The rustic open ceiling is part of the charm of our unit. The roof is fully sealed and no evidence of Bermuda stone debris has ever been observed to date.2) Bermuda‘s damp climate can sometimes cause a musty smell, therefore the unit is regularly aired out.3) We purchase the complementary food provided for our guests in bulk, long before any expiry date, and freeze the items, which are not expired by virtue of having been frozen until placed in the unit. A check of the food remaining revealed that full contents were present and accounted for. We confirmed that all unused food stuff is disposed of after each guest.4) Complementary condiments are also purchased in bulk, in date, and provided in individual sized servings in the washable, reusable jars you mentioned, to avoid food waste and trash due to unnecessary individual packaging. Just a small way we can help save the planet.5) Freshly laundered sheets were placed on the bed immediately prior to your arrival. No hairs were on the sheets before you arrived.6) The pool is cleaned regularly. If there is a particularly windy night overnight, there is no way to control leaves falling in the pool.7) Your full refund was provided following one conversation.Irene

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in Jul 2023
Response from reenie on 2023/7/25
Thanks for staying at Greensleaves it was a pleasure meeting you. Glad you had a good visit. Hopefully we will meet again.

10/10 Excellent

Ana

Traveled with partner
Liked: Staff & service, property conditions & facilities
A truly wonderful experience. A wonderful location and an excellent service provider. Will return.
Stayed 2 nights in Jul 2023
Response from Reenie on 2023/7/25
Hi! Thanks soo much for the review it was a pleasure meeting you. Glad you had a great time and enjoyed staying at Greensleaves. All the very best. Hopefully we will see you again.

10/10 Excellent

chantelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horsehoe Bay Perfect
Greensleaves is the perfect place to stay, especially if Horseshoe Bay and the West side of the island is where you want to be! The place is perfect for 2 with a brand new bathroom! I love the cleanliness of it all. Irene was helpful for the few questions I had regarding the island. I will return back to this property! Thanks again!
Stayed 3 nights in Jul 2023
Response from Reenie on 2023/7/8
Hi! Chantelle, Thank you so much for the wonderful review. It was a pleasure meeting you both. I look forward to seeing you again.Irene

10/10 Excellent

liz

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and amenable host. Lovely pool and quiet space.
Stayed 6 nights in Jun 2023
Response from Reenie on 2023/7/25
Good Day,Thanks so much for the good review so happy that you enjoyed being at Greensleaves. v It was a pleasure have you here. Hope to see you again.

10/10 Excellent

Gregroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Private Getaway
This was an AMAZING stay! It felt like home but even better, we were always welcomed. This truly felt like our own little private getaway. The owner has great communication and always strived to go above and beyond for us. We will definitley be back!
Stayed 5 nights in Jun 2023
Response from reenie on 2023/6/25
Hi! It was a pleasure meeting you both. I felt like you were family (hehe!). Thanks for mowing the lawn that was so very much appreciated. I hope I see you both again. You are a special couple.Regards,Irene Mello

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hosts, clean, safe, and quiet. I really enjoyed having tea on the pool deck looking at the sun rise behind one of the most beautiful trees I have ever seen, in my many years of travel.
Stayed 1 night in Apr 2023
Response from Reenie on 2023/5/1
Good Day, sorry I am just getting to write this but my husband passed away May 26, 2023. It was great having you stay with us.Irene Mello

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David and Irene are excellent hosts, ready to help and really made me feel very comfortable.
Stayed 4 nights in Apr 2023
Response from Reenie on 2023/4/10
Good day Peter,It was a pleasure having you to stay at Greensleaves you were very friendly and the communication was good. You were very tidy. So glad we met youRegards, Irene & David Mello

10/10 Excellent

Beilei

Stayed 3 nights in Feb 2023
Response from reenie on 2023/3/30
Sorry it has taken me a while to respond but I have been sick. It was a pleasure meeting you. You were a joy to have at Greensleaves. You left the apartment clean. All the best.Irene & David MelloGreensleaves

10/10 Excellent

Todd

Stayed 1 night in Mar 2023
Response from Reenie on 2023/4/19
Good Day It was a pleasure having you stay at Greensleaves.Hope you had a good journey home. If you are ever in Bermuda again, hope you would choose us again.Irene & David Mello

10/10 Excellent

Emily

Stayed 3 nights in Mar 2023
Response from Reenie on 2023/4/19
Good Day,It was a pleasure having you stay at Greensleaves. So glad we met you. If you are ever back in Bermuda hope you would choose Greensleaves. All the very best.Irene & David MelloGreensleaves

10/10 Excellent

anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These are the one of the nicest people you can meet. They are luke family Recommend to everyone. I will definitely be baxk and go fiahing with my new friend David Anthony and Sofia
Stayed 1 night in Mar 2023
Response from Reenie on 2023/3/11
Hi Anthony,It was a pleasure meeting you and your wife. Wish we had more time. Irene & David Mello

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Reenie on 2023/3/30
Good Day,It was such a pleasure to meet you, and have you stay with us @ Greensleaves. You were very pleasant, friendly and if you ever come back to Bermuda you are always welcome at Greensleaves.All the best.Irene & David MelloGreensleaves

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
I was in Bermuda for 10 days I accidentally booked my air bnb for only 9 days and was not able to extend it due to a booking right behind. I scrambled every site trying to find an affordable booking just for one night and stumbled upon this location and let’s just say I wish I found it sooner. It’s a beautiful space the owners a friendly everything is clean, spacious and it’s very affordable bc as most may know Bermuda is pricey. It’s not far from a gas station , pharmacy and supermarket if needed. Your about 10 minutes via car/taxi from all the fun things to do. I would highly recommend this location to all.
Stayed 1 night in Feb 2023
Response from Reenie on 2023/2/20
Thank you so very much for your review. Also for your kind words. I would like to say that you communicated well, was very polite and was a please to have you at Greensleaves. I will be very happy to have you stay with us agin.All the very bestIrene & David Mello

10/10 Excellent

Marilyn, Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from REENIE on 2023/3/11
Hi sorry for the delay,It was a pleasure having you at Greensleaves. Hope you enjoyed you your stay. Irene & David Mello

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hosts David and Irene were so very gracious and helpful, making our visit to Bermuda so much more enjoyable. They provided my wife and I with helpful and interesting information and suggestions as to how to get around the island and where to go and explore. We had a wonderful time and we're able to get the most out of our week. We were so impressed by the hospitality we experienced from everyone we met and felt welcome from the time we arrived until we departed back home. We highly recommend Greensleeves and would definitely go back.
Response from Reenie on 2023/1/10
Thank you very much for such a lovely review. It was a pleasure having you with us. Glad to hear you had a great time and we helped. We would highly recommend you both to any any expedia apartments. Also would love to have you both back when visiting Bermuda

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool Guest House
Great attached guest house leading out to the pool Very comfy and convenient
Stayed 6 nights in Dec 2022
Response from reenie on 2022/12/9
Thank you for your review. Very pleased to know you found the apartment comfortable. We enjoyed having you. All the very best.

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bermudian relaxation.
Great well located accommodation with lovely welcoming hosts who went above and beyond. Showing around the local area and amenities.
Stayed 6 nights in Nov 2022
Response from Reenie on 2022/12/1
Thank you for your kind words. You both were great guests. Friendly and kind. No trouble at all and left the apartment very clean. Enjoyed meeting you both. All the best.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming room. Friendly and informative hosts. Pool right outside the room, free continental breakfast, and coffee.
Stayed 1 night in Nov 2022
Response from Reenie on 2022/11/11
Kevin was only with us for a short time he was polite and friendly. Hope he had a good flight home.

10/10 Excellent

Lindsay

Stayed 1 night in Nov 2022

10/10 Excellent

Daniela, Green Brook

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2022
Response from Reenie on 2022/10/13
Good Evening,I hope you enjoyed your vacation at Greensleaves. We enjoyed having you. It was a pleasure meeting you. sorry not doing this earlier, we had a hurricane then I was away for 3 weeks visiting family. Normally I do my reviews immediately.All the very best,Regards,Irene & David Mello

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the warm welcome and the character and comfort of Greensleaves. Such a tranquil location and a perfect spot to unwind. Thank you for our lovely stay.
Stayed 1 night in Aug 2022
Response from Reenie on 2022/8/19
Good Afternoon Tara,Thanks for your kind words enjoyed having you at Greensleaves. Hope you had a wonderful trip back home even though it is looong.Regards,Irene Mello

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great hosts and accommodations were clean, comfortable, and close to public transportation.
Stayed 7 nights in Aug 2022
Response from Reenie on 2022/8/18
Thank you for your kind words, it was a joy having you stay at Greensleaves. Hope your journey home was good. Regards, Irene Mello

10/10 Excellent

Dolapo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Irene and David were the ultimate hosts and their property is exactly as described. Very clean, welcoming and cozy. My husband and I booked a last minute trip to Bermuda and though we stayed in the guesthouse for only one night, it was the perfect place to come home to. Great amenities including a big pool which is always a nice to have in the hot Bermudian sun! Highly recommend booking this guesthouse if you’re on the fence! Thank you for having us!
Stayed 1 night in Jul 2022
Response from reenie on 2022/8/9
Good evening, Thank you so much for the review, very very kind of you. It was a pleasure. Sorry it took a while but I thought i had already done it. Please forgive me as I normally do it right away. All the best!

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us it was perfect. Right in the middle of the island for driving distance to dockyards or St Georges was half way. In a private residential area and very quiet. Beaches are only 5 min away. Only 15 minutes to Hamilton. Nice swimming pool to relax all alone. David and Irene were very kind and excellent hosts.
Stayed 6 nights in Jun 2022
Response from Reenie on 2022/7/8
Thank you so much for the kind words. It was a pleasure having you. Glad you enjoyed the pool as well. All the very best.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 min walk to restaurants and supermarket. Clean, quiet, and David/Irene are extremely hospitable and friendly
Stayed 1 night in May 2022
Response from Reenie on 2022/6/29
Thank you for your review. Also thanks so much for your kind words we do try to show being friendly as we enjoy meeting people. Was a pleasure to have you. All the best.

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly host gave me a tour when I arrived and a ride to the restaurant I was going to later. Exactly what I needed for a quick trip to the island.
Stayed 1 night in May 2022
Response from reenie on 2022/5/19
Good Evening, So glad you had a good visit. We try to help our guests they are like family. Glad it worked out for you. Enjoyed meeting you. All the best. Regards, Irene & David Mello Greensleaves

10/10 Excellent

Dominik

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very kind host!
Stayed 1 night in May 2022
Response from Reenie on 2022/5/12
Good afternoon Dominik, Thanks for being kind with your review. Glad you found the apartment to your liking. Thanks for staying at Greensleaves. Regards Irene & David Mello Greensleaves

10/10 Excellent

John Richard

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place! Fantastic location with a 5 minute walk to the ferry and hosts that go above and beyond! I’ll be back!
Stayed 1 night in Mar 2021
Response from Reenie on 2021/3/19
Good Afternoon, Thanks so much for the great review it was a pleasure to have you stay with us. Sorry I didn't get to meet you as it was a short stay but at least you met my husband. If you every need a place we would love to hear from you again. All the very best. Sincerely, Irene and David Mello Greensleaves Bermuda

2/10 Terrible

Verified traveler

This was to be cancelled. Did you ppl still charge me?
Stayed 1 night in Nov 2019
Response from reenie on 2019/11/26
"I sincerely apologize for any inconvenience you may have had with cancelling your reservation. This property only accepts Expedia Collect reservations so in order to cancel a reservation you must contact them directly to complete the necessary steps. However, we always are willing to approve a refund for any unsatisfied guest." Regards, David & Irene Mello Greensleaves Guest House

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just returned back to the US from a three day trip to beautiful Bermuda. I stayed at the Greensleaves Guest House for two nights, three days in Warwick, Bermuda. It was my first time traveling to Bermuda. I met both David and Irene Mello as well as their little dog. They are very nice, friendly people. I got more than I expected in my apartment room. It was very clean, well furnished and stocked with plenty of food. I had a good stay there. I recommend others to stay there too if they just want to save money and if they want to stay somewhere to just sleep, hang out and enjoy some amenities. They have a nice, clean swimming pool that I swam in. The guest house was very accommodating to me for what I wanted it for. I enjoyed my time there. It was more than I expected it to be. I appreciated the service the Mello family provided to me as a guest. Thank you Mello family. - Marty from the USA
Stayed 2 nights in Oct 2019
Response from Reenie on 2019/10/19
Good evening Thank you for the wonderful review we are so glad to here you liked Bermuda and our apartment. Also glad you appreciated our service. All the best. Regards Irene and David Mello

10/10 Excellent

Airflo, Harrisburg PA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Greensleaves is an Air B&B that has a great central location (Warrick) in Bermuda. It's very close to Horseshoe bay and the other south shore beaches and there is a bus stop a short walk (5 minutes or less) away. The private, separate entrance room has a queen sleep number bed, couch, large (at least 60") smart TV, good AC, microwave, toaster oven, small refrigerator, bathroom (sink, toilet and shower) and a swimming pool adjacent to the door. We loved it and felt very comfortable and at home.
Stayed 2 nights in Oct 2019
Response from Reenie on 2019/10/15
Good Afternoon, Thank you very much for your review. It was a pleasure having you stay with us. All the very best. Irene and David

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Mello's property. We'll definitely be back. They are great people!
Stayed 3 nights in Sep 2019
Response from Reenie on 2019/9/17
Good Morning, Thanks for your review. David and I were so excited to hear that you had a wonderful time. Thanks for the kind works. We enjoyed meeting you both. Hope you had a good trip back. regards, Irene & David Mello Greensleaves

10/10 Excellent

Michiko, Bermuda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was and overall outstanding experiences. Thank you
Stayed 1 night in Aug 2019
Response from Reenie on 2019/9/3
Good evening, Thank you for your review. It was a pleasure to have you stay with us. Hope all went well for your Regards, Irene and David Mello Greensleaves

6/10 Okay

Mary-Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
I fail to see how the high ratings were derived.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Wonderful stay, mostly due to the generosity and exceptional hospitality from Mr. and Mrs. Mello! They made our trip to Bermuda more than we could have asked!
Stayed 2 nights in Jul 2019
Response from Reenie on 2019/7/18
Good Day, Thank you for your kind words. It is always a pleasure having guests and we enjoy helping in any way we can.

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from Reenie on 2019/6/17
Thanks for comments. Really appreciate.

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, personal attention, facility, tips and conversation with the owner!
Stayed 1 night in May 2019
Response from Reenie on 2019/6/1
GOOD DAY, Thank you for your kind words. Thanks for the review. Trust you had a goof journey home. Regards Irene & David Mello

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greensleeves Guest House.
Personal touch, family hospitality from a wonderful couple. The amenities were lovely. Couldn’t have been more delighted. Hot water turned luke warm in the shower a little too soon but not a big issue.
Stayed 1 night in May 2019
Response from reeniebeenie on 2019/5/11
Good Day, Thank you for your review. Sorry to hear about the shower never had that before. Will look into it. Hope you had a good journey home. Regards, Irene & David Mello Greensleaves.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from reenie on 2019/4/27
Good Morning, thank you for your review. It was a pleasure having you stay at Greensleaves, hope you enjoyed your short stay. Regards, Irene & David Mello, Greensleaves

10/10 Excellent

Gaute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pearl in Bermuda.
Amazing. Very very good service, the nicest hosts, beautiful venue, helpful with anything, picked me up when they did not have to, etc. Very highly recommended.
Stayed 3 nights in Mar 2019
Response from reenie on 2019/3/26
Thanks for your kind works. Hope you enjoyed the rest of your stay in Bermuda. David & Irene

10/10 Excellent

ERICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was awesome! The area is very nice and quiet also. The hosts, the Mello Family are very nice people. I immediately felt safe in their guest house as I was traveling alone to meet the rest of my party the following day. If you are looking at this listing, don’t hesitate, you will not regret it!
Stayed 1 night in Feb 2019
Response from Reenie on 2019/2/27
Good Morning, Thank you so much for your kind words we appreciated having you. Hope you enjoyed the rest of your trip. Sorry I didnt respond quick which I normally do but I have been sick. Regards, David & Irene mello

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly !
Very friendly and accommodating hosts - very private accommodation and spacious room. Fast WiFi. Highly recommended.
Stayed 2 nights in Dec 2018
Response from reenie on 2019/1/6
sorry for late response but i have been any with my family for Christmas and New Year. Thank you for your kind words. Happy New Year 2019! Regards Irene Mello Greensleaves