華納羅賓Spa 飯店，旅行前必看！

「Second floor room no elevator. Traveling with my mom who doesn't get around very well. She was able to make the stairs but had a hard time. The stairway is out side and very dirty. I asked for a towel and got the third degree. We had 3 people in our room and only 2 towels. There was something in the shower looked like pee. We stayed 3 nights never once hurd a vacuum going when they were up cleaning..? Rooms seem to have thick walls didn't hear much nice outside. The balcony was nice. Beds were...

「I was unable to check in due to an issue with my reservation. The room was listed online at one rate, but when I arrived at the property, I was informed that a significantly higher rate would be required. The staff was unable to offer a satisfactory solution or assistance regarding the discrepancy. It also took a considerable amount of time to reach someone for help after arriving at the property. Overall, the experience was frustrating, and I was disappointed with the level of customer service...

「This hotel is excellent the staff are friendly and informative」

「Clean rooms with an awesome breakfast and also provided to go bags for those who were moving in the fast lane. Staff was great. Check in was a breeze. The only issue was the air and they took care of it asap. Although the air decided to go on the fritz again as we were leaving. Otherwise a pleasant experience. 」

「great service」