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伍德威韋科 SpringHill Suites 飯店的評分

3 out of 5
伍德威韋科 SpringHill Suites 飯店
200 Colonnade Parkway, Waco, TX

評論

9.4

好極了

10 分，有夠讚；1000 則評論中有 737 則" "
8 分，不錯哦；1000 則評論中有 189 則" "
6 分，一般般；1000 則評論中有 43 則" "
4 分，不太好；1000 則評論中有 20 則" "
2 分，很糟糕；1000 則評論中有 11 則" "

9.6/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Qian

於 2024 年 3 月住了 1 晚

4/10 不太好

Tiantian

不喜歡：員工素質、設施服務和住宿環境和硬體
於 2022 年 2 月住了 1 晚

8/10 不錯哦

Henry

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked that it wasn’t in a busy part of the town but could’ve used alil cleaning, wasn’t bad but could be spit shined alil
於 2024 年 3 月住了 1 晚

6/10 一般般

Geraldine

不喜歡：員工素質
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Angela

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
The lobby mens room was unkept & quite messy. Over all the place was otherwise clean and enjoyable.
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Amy

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Did not get the room I booked. Was not told prior. Staff was rude and unapologetic. Was lied to about speaking to a manager. Was told he was in calls the few times I called. Then was told he never came in. Pull out couch was a twin on floor that when you laid on it you felt every spring and the floor under. Woke up with bug bites. There were barely any outlets. I booked a hotel for 5 people and recieved a room with 1 bed and 1 pull out couch that was actually just a twin bed that rolled out. And as stated above very uncomfortable. So unprofessional and rude. We had stayed here a few years ago and enjoyed, I would never go back or recommend.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Cynthia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Naomi

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Miguel，sugar Land

情侶出遊
喜歡：整潔度和設施服務
Poca fuerza en el agua para ducharse. Poco agua caliente
於 2024 年 4 月住了 1 晚

6/10 一般般

Kathryn，Wamego

Nice hotel but no restaurant and bar only open at set times.
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Russell

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

8/10 不錯哦

stephanie

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Rick

於 2024 年 4 月住了 4 晚

10/10 有夠讚

Vanessa，Irving

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
SO clean and well kept! One of the quietest hotels I've ever stayed in. Comfortable. Great amenities. Free breakfast. Safe. Wonderful staff.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Linda

家庭旅遊
喜歡：員工素質和住宿環境和硬體
The hotel was centrally located.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Hillary

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was so clean and the staff was super helpful when we checked in late at night. The hotel room was big enough for our family of 5 and so clean! The breakfast was easy to grab and go and had options for all of us! Would stay there again anytime!!
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Katy

喜歡：員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

2/10 很糟糕

John

情侶出遊
不喜歡：整潔度、員工素質和設施服務
I wanted to express my displeasure with my current stay. My wife and I arrived March 12th and when we arrived to our room our toilet was not working. I immediately notified the front desk and his solution was for him to try to find a plunger and I had to go get it and fix the toilet myself. The plunger he gave me was garbage ( your maintenance guy said he was throwing it out) .The next morning it was fixed. During the night my wife and I had to use the washroom on the main floor several times which meant getting dressed each time to go to the washroom. Apparently there were no other rooms available. When we arrived back at our room the next day there were no clean towels and the bed was not made. I later was told the rooms are not cleaned every day. News to me.
於 2024 年 3 月住了 4 晚

2/10 很糟糕

Jose

家庭旅遊
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
I’m so pissed off with management. I stayed at this hotel for one reason THE POOL! It was closed both days with no answer on when it would be available! It’s the Weekend why would you turn off or do maintenance on your busiest day! I want my refund. I had to hear my kids wine both day because pool wasn’t available. We bought shorts toys for the pool and to come and not have it available is unacceptable.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Marlyn

於 2024 年 3 月住了 3 晚

10/10 有夠讚

Velma T.

喜歡：整潔度和住宿環境和硬體
We ask for a late check out and they couldn’t even give us five minutes
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Cristan

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was clean and the staff was really friendly.
於 2024 年 3 月住了 1 晚

4/10 不太好

Margaret

情侶出遊
Front desk was not very helpful.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Lauren

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I appreciated Marie’s level of friendliness and professionalism. She made great recommendations, provided a breakdown to the hotel amenities. Nice quiet stay with plenty of parking.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Randy

情侶出遊
喜歡：整潔度、員工素質和設施服務
Really liked the separate entry area with tiny kitchenette, however, the refrigerator really did not work. Had only 3 items placed within it & they were not chilled overnight. My husband called the desk upon arrival & followed the lady's instructions to confirm it was adjusted correctly, yet it never turned on to run. As we had small bottle of milk, we placed it in the ice bucket to keep it chilled for use.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Kari

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Mauricio

於 2024 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Mayborn museum trip
Room was clean but toilet would not flush. Must not have an on site maintenance person because we were offered a plunger to try or move rooms. We were already settled in so we tried the plunger & did not have any more trouble. Beds were not the most comfortable we have had. Lady at front desk was very nice and helpful. Grandkids loved the fish tank in the lobby.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

valerie

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Billie

喜歡：住宿環境和硬體
Quick overnight
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Connie

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Aubrey

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Evan

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The air conditioning blower was very loud. I noticed that the return air filter grill and the air filter behind it were both very dirty.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Angela

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and amenities.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Mary Jane

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Amy

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful hotel in general. The beds in this particular room were not as comfortable as usual and it didn't seem quite as perfectly clean as in the past.
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Mary

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Marie and Marcia were both very helpful. They both provided excellent customer service.
於 2024 年 1 月住了 1 晚

6/10 一般般

Konrad

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Room was spacy, clean and comfortable. Everything except one Point ist absolutly fine and without any doubt. Only the Breakfast is absolutly not tolerable: only a small Buffet with limited choice, instrustrial egg pieces and Plastic tableware. Plastic knives and forks, Plastic dishes…..no Style and too much trash
於 2024 年 1 月住了 1 晚

4/10 不太好

Raymond

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Great staff not so great room
The room was spacious but bed were super uncomfortable and bathroom paint was falling off. Bathroom had no ventilation and whenever someone showered the water went all over the bathroom and with my kid I felt it wasn’t safe. The safe I did come I contact with were helpful and pleasant.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Becca

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Marie was so hospitable and welcoming! She was warm and patient, a wealth of information, and most of all, an asset as the first face associated with Springhill Suites Waco Woodway. We would most certainly return to this location again.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Alex

喜歡：整潔度、員工素質和住宿環境和硬體
Good price and facilities
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Laura

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Brian

喜歡：整潔度、員工素質和設施服務
於 2024 年 1 月住了 3 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 有夠讚

BUCHI RAJU

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great value for the money
Everything was perfect! Staff was friendly and helpful. Our room had everything we needed and more. We will definitely stay there again.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Leah

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Sekai

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

rebecca

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great ppl so nice. Indoor pool is awesome and spacious
於 2023 年 12 月住了 1 晚

6/10 一般般

Chris

家庭旅遊
喜歡：員工素質和住宿環境和硬體
With a background in tourism, I'm probably a bit more attentive to things. I kinda felt let down from the get go. I was hoping for more. Parking lot lighting burned out from the start of arrival. Desk atendant took a while to come to desk at 9 P.M. He did not seem friendly (No hello/how was your drive pleasantries etc.) There was a dirty sock on floor (still there at checkout). Upstairs had a horrible food smell in air. Maybe foreign cooking because it was gone in the morning. These things happen of course. Breakfast was ok. The food attendant was A . She was very nice. Make her the GM. I did notice quite a bit of dust on railings and fixtures when viewing from 2nd floor. This could eaily be prevented with scheduled cleaning. The fishtank was atrocious with algae. Ladies at desk said it gets cleaned every week (you would never know). Room was very quiet. Beds were good. Couch in side room is a joke. Cushion feels 20" thick and like you are on a throne. No way to relax after a long drive etc. I would recommend separate shampoo in shower. No clue what is or has been put in bulk bottles. Price was a few dollars cheaper than Holiday Inn, but questionable if I would stay again to save $20. A few minor changes would make this place a home run.
於 2024 年 1 月住了 1 晚