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Reviews of Wyndham Virginia Beach Oceanfront

3 out of 5
Wyndham Virginia Beach Oceanfront
5700 Atlantic Ave, Virginia Beach, VA

Reviews

6.2
Rating 10 - Excellent. 348 out of 1563 reviews" "
Rating 8 - Good. 308 out of 1563 reviews" "
Rating 6 - Okay. 293 out of 1563 reviews" "
Rating 4 - Poor. 252 out of 1563 reviews" "
Rating 2 - Terrible. 362 out of 1563 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

mohammed

Traveled with family
Disliked: Amenities
I would not go back to this hotel. It is too far from city and does not have any tables or chairs to set in front of Ocean. swimng pool is not good
Stayed 2 nights in Apr 2024

10/10 Excellent

LaKonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Parrish

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean will be back again
Stayed 2 nights in Apr 2024

10/10 Excellent

Amita

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay.
Stayed 2 nights in Apr 2024

4/10 Poor

Johny

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No hot water or we would have to let the hot water run for 15 or more minutes to get warm water. Also, all elevators strongly smelled of marijuna.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024

6/10 Okay

Grosvenor

Disliked: Property conditions & facilities
Tired old property in need of an update.
Stayed 2 nights in Apr 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Close
Stayed 3 nights in Apr 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience. Staff was very nice and professional. Room was squeaky clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Guiyun

Business traveler, Traveled with family
Liked: Staff & service
A little bit away from boardwalk
Stayed 2 nights in Apr 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Mikayla

Disliked: Property conditions & facilities
the seal on the door for the porch needed some work. Had water pooling in the room.
Stayed 1 night in Apr 2024

8/10 Good

Wade, Wenonah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Terrence

Stayed 2 nights in Apr 2024

2/10 Terrible

Ifeanyi

Stayed 2 nights in Apr 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very difficult especially for handicap parking. Staff was wonderful especially in the dining for breakfast. Housekeeping was very accommodating.
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

maricris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Apr 2024

6/10 Okay

Delois

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Stephen, Potomac Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This oceanfront property that we went back to for another visit was nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Auchanti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Courtney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
My overall experience was good just a few minor hiccups, however the staff was very prompt to accommodate my needs.
Stayed 1 night in Mar 2024

10/10 Excellent

Keri, Toms River

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and truly pet friendly.
Stayed 3 nights in Mar 2024

10/10 Excellent

COCO

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from General Manager on 2024/4/3
Thank you for staying with us Coco, and for your perfect rating of your recent experience here at our oceanfront property on the north end of Virginia Beach! We are so pleased you had such an enjoyable time, and we trust you found your accommodations clean and comfortable with superior service from our staff. Having the sand and surf right out our back door makes for an ideal beach getaway and our location away from the hustle and bustle of the oceanfront creates a semi-private beach vibe and a family friendly environment. We hope you enjoyed our onsite restaurant and the gorgeous views! It would be our pleasure to host you again in the future.

10/10 Excellent

JOHN P

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Mar 2024
Response from General Manager on 2024/3/26
John, thank you for your perfect review and we love hearing that our guests had a wonderful time with family! We will share your kind comments with our staff and thank them for leaving such a positive impression on you. While only here for one night, we do hope you enjoyed spending time on the beach and visiting the nearby Boardwalk area. The Boardwalks offers plenty of family friendly activities, unique shopping and dining options, and live music. We look forward to your next visit and thank you for your business.

4/10 Poor

Steve

Traveled with family and small children, Traveled with pets
Disliked: Staff & service, property conditions & facilities
Stayed for 4 nights, no room service first day as we had our do not disturb sign out, requested it next 2 days and never received it. Front desk brought us clean sheets and towels, but still room service never cleaned our room. Also hotel kept putting daily pending charges of over $120 a day on my credit card even days after we checked out. Week later all but one has now dropped off.
Stayed 4 nights in Mar 2024
Response from General Manager on 2024/3/26
Thank you for staying with us recently and for taking the time to share feedback on your experience at our oceanfront property here in Virginia Beach. We had hoped you would have had a more positive experience while under our care and found value in our wonderful location at the north-end of town. Please accept our apology for the lack of room service during your stay. We appreciate your business and this opportunity to improve upon the services and amenities we offer. Please accept our apology for not giving you the value experience you expected.

8/10 Good

ALEXANDER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice
Stayed 2 nights in Mar 2024
Response from General Manager on 2024/3/26
Excellent, Alexander! Thank you for staying with us during your recent trip to Virginia Beach and rating your experience online. Our oceanfront property, located in the residential North End of Virginia Beach, provides our guests with a tranquil and semi-private beach experience. Guests enjoy having the Boardwalk within a short drive yet being away from all the hustle and bustle. Our Surf Club Ocean Grille offers American regional cuisine and panoramic views of the Atlantic Ocean, so we hope you had a chance to enjoy the experience! It would be our pleasure to host you again in the future so we hope you will keep us in mind the next time you are in town. Thank you for your business.

10/10 Excellent

Joany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay at the hotel. The hotel was clean and offered food and entertainment.
Response from General Manager on 2024/3/20
Thanks so much and we're thrilled you had such a wonderful experience during your 2-night stay. We're especially glad you loved our Surf Club Ocean Grille restaurant and had a delicious meal with top notch service! The views from the restaurant and our back patio area are fantastic, which we are sure you will have noticed. Hopefully you also had a chance to visit the nearby Boardwalk area, where there are other attractions and interesting points of interest. It would be our pleasure to have you back again!

10/10 Excellent

Joany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Also the food and entertainment.
Stayed 2 nights in Mar 2024
Response from General Manager on 2024/3/20
Thank you for sharing your perfect review score online and we are pleased to see that you and your husband had a pleasant stay here with us in Virginia Beach. We hope you had a chance to take advantage of our heated indoor pool and we are so glad you were able to dine with us at Surf Club Ocean Grille. Guests find convenience with having a restaurant on-site when not wanting to go far for a great meal. It would be our pleasure to host you again the next time you are back in the area, so please keep us in mind!

4/10 Poor

Lauren

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to this property for an event a few miles away. We reserved two rooms. The first room was fine however our second room had a horrible smell of body odor. We kept the window open the whole time hoping it would improve. The carpet was really stained and we had stained dirty sheets as well. The noise outside our room was awful. We could hear everything our neighbors were saying and had to put towels under the door to block out the noise and light coming in. The front desk staff was not kind or understanding when we almost couldn’t leave the property for the marathon happening outside the hotel even though they told us we’d be able to leave the day before. Super condescending and rude. The price was great for beachfront but would not stay here again
Stayed 2 nights in Mar 2024
Response from General Manager on 2024/3/20
Lauren, we are disappointed to read about your experience during your recent stay at our oceanfront hotel. Please know we will use your feedback to make improvements and ensure our team is offering the highest level of customer service. We are truly sorry that you had some concerns about your accommodations and the level of service you received, and it prevented you from having the relaxing beach vacation you deserved. That is quite an unusual occurrence for us, and we’ll be sure to discuss this with our housekeeping team to research this further. It is our hope that you still enjoyed the incredible ocean views, our semi-private beach and had fun exploring the Virginia Beach area.

10/10 Excellent

LINDSEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and overlooked the ocean. Felt safe and knew my car was safe overnight as well
Stayed 2 nights in Mar 2024
Response from General Manager on 2024/3/20
Wonderful Lindsey and thank you for your perfect review score of our beachfront property here at the North End of Virginia Beach. The views are amazing from the private balcony of your room or while lounging on our back patio area. Our Surf Club Ocean Grille restaurant is a relaxing spot away from the crowds of the Boardwalk, with fantastic cocktails, a variety of dishes and views of the ocean. We are thrilled to offer you a first-class experience with plenty of amenities to assist you with having a fabulous beach getaway. It would be our pleasure to host you again in the future and thank you for your business.

6/10 Okay

Kiran

Stayed 2 nights in Mar 2024
Response from General Manager on 2024/3/20
It was our pleasure having you here at the oceanfront recently and we appreciate you taking the time to rate our hotel. Our oceanfront views from the guest rooms, restaurant, and patio area are quite stunning and we hope that you enjoyed our scenic setting. Making sure we offer all the conveniences guests may need during their stay is important to us, because we aim to provide each visitor with a great experience. We hope that you enjoyed having an in-room coffee maker, mini fridge, private balcony, free Wi-Fi and access to the heated indoor pool and fitness center to help make your stay memorable. Please keep us in mind when booking your next trip to the Virginia Beach area.

10/10 Excellent

Barbii

Stayed 2 nights in Mar 2024

2/10 Terrible

Jamie

Disliked: Cleanliness
Response from General Manager on 2024/3/20
Guest reviews are important to us because they give us a direct line of how we can improve the services and amenities that we offer our guests. We hope you will accept our sincere apology for any inconvenience that you may have had, and hope that you spoke with our staff and gave them the opportunity to address your concerns while you were still with us. We are sorry that you did not get the relaxing beach stay that you were anticipating but hope that you still found value in our oceanfront location and the nearby Boardwalk area.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
I don't like the fact that you require to leave a review
Stayed 2 nights in Mar 2024
Response from General Manager on 2024/3/13
We truly appreciate you staying with us recently and giving us a positive rating. We trust that you enjoyed your accommodations and that our hard-working staff provided outstanding service. The views are amazing, either from your private balcony, or from our spacious patio with comfortable lounge chairs and we hope you enjoyed them. We are sure you also loved our semi-private beach away from the crowds of the Boardwalk and hope you enjoyed your in-room amenities and our indoor pool. Thank you for your business and please visit us again in the future.

2/10 Terrible

Mark

Traveled with partner
Disliked: Amenities
Room was dirty and smelly. I was traveling with my 8lb dog. I reserved an ocean front room. When I got there to check in they told me they changed their policy with dogs. So they gave me a room where dogs normally stay instead of the room you reserve. My price didn’t change and it should have. I have stayed here several times but won’t be going back. Very disappointing.
Stayed 1 night in Mar 2024
Response from General Manager on 2024/3/13
It is disheartening to read that your recent experience was anything less than satisfactory and that our hotel did not live up to your expectations, Mark. Please accept our sincere apology that you did not find your accommodations as clean and comfortable as we had hoped and that the pet room policy was not communicated to you effectively. We’ll be sure to discuss this situation with our staff and avoid this from happening in the future. Aside from that setback we hope you still found time to take walks along the beach, enjoy our wonderful restaurant onsite, and enjoy the city of Virginia Beach. Again, we are very sorry for what occurred and hope you will consider returning back again.

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are beautiful the staffing was helpful I'm in a wheelchair and I had to go back outside go through the parking areas to another no building Which the door entryway we was told about was not handicapped accessible! , so I had to wait outside in the cold wind , he then asked someone else that worked here which way I can go, to person told us right we had to go to the other side in through areas without good lighting. Then the had to push me all the way through the 1st floor to get us to the right elevator which was where the first door was, only I couldn't use it with a wheelchair! I look so very my ch look forward to the indoor swimming pool tomorrow from 10-10 I may even stay another night. We both hope breakfast is banging in the morning, because we stated at five-star Marriott in Washington DC last night and the breakfast sucked OMG it was outrageous, no bacon cooked twice when my husband went, and that sausage I would not have feed to my dog it was like rubber
Stayed 1 night in Feb 2024
Response from General Manager on 2024/3/5
It was our pleasure hosting you here at the Virginia Beach oceanfront recently, Emily. While we can see by your overall rating that you had a nice time here with us, initial access to your room was a bit inconvenient. We are sorry about the confusion with getting to your room as we never want to start a beach vacation that way. Hopefully the rest of your stay was enjoyed, and you loved dining at our Surf Club Ocean Grille to enjoy a delicious breakfast and stunning ocean views. We hope you will come back again to be our guest.

10/10 Excellent

Joseph

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Value
Stayed 3 nights in Feb 2024
Response from General Manager on 2024/2/21
We are delighted to see your perfect review score Joseph, and that you found value with our hotel amenities and rate, thank you! Guest satisfaction is a top priority for us, so we are happy to know that your 3-night stay was enjoyed here at Wyndham. Our serene oceanfront location is perfect for guests looking to enjoy incredible ocean views and direct beach access any time of the year. It would be our pleasure to have you back again!

10/10 Excellent

Joseph

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 1 night in Feb 2024
Response from General Manager on 2024/2/14
It was our pleasure having you stay with us, Joseph! Our beachfront hotel aims to offer guests and locals alike a great place to get away and enjoy the beach year-round, whether dining with a view from the Surf Club Ocean Grille or relaxing on the back patio overlooking the sand and waves. We strive to make sure every guest (and pet) has an excellent visit through convenient amenities, attentive staff members value rates. Hopefully, you enjoyed plenty of time on the beach or visiting the nearby Boardwalk area that also has a variety of attractions, restaurants, and shopping. Please come back and visit us again!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 2024/2/14
It is our top priority to make sure every guest has a fantastic, relaxing, and comfortable visit here at the beach, Linda, so we are pleased to see that you had a pleasant trip based on the rating you have left. Perhaps you were able to enjoy some delicious dining options from our onsite Surf Club Ocean Grille Restaurant or take advantage of the lovely ocean views from our patio area or the privacy of your guestroom balcony. We do hope you enjoyed your time in the Virginia Beach area and that you will return to stay with us again in the future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from General Manager on 2024/2/7
Thank you, Joseph, for being a recent guest of ours here at the Wyndham Virginia Beach Oceanfront hotel. We are confident that you loved our beautiful ocean views and peaceful setting on the beach. Hopefully during your visit, you were able to take advantage of our many onsite amenities including our ocean facing fitness room, wonderful Surf Club Ocean Grille restaurant or indoor pool. It was our pleasure having you with us and we appreciate you leaving a positive review score online. Come back again!

6/10 Okay

mike

Stayed 1 night in Jan 2024
Response from General Manager on 2024/3/26
Thank you for spending time with us at the Virginia Beach oceanfront. We hope you had a relaxing visit and will come back to stay with us again.

10/10 Excellent

Joseph

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Jan 2024
Response from General Manager on 2024/2/7
We are delighted to read that you had a pleasant 4-ight stay with us here at the oceanfront, Joseph. Guest satisfaction is important to us, and we hope our staff delivered excellent service and warm hospitality. Spending time at the beach is wonderful any time of year, but during these cooler months, it is very quiet, calm and relaxing. We hope you were able to take a walk along the surf, or simply enjoy the ocean view from your private balcony. Please come back and visit us again soon.

8/10 Good

chandni

Stayed 2 nights in Jan 2024
Response from General Manager on 2024/3/26
Thank you for spending time with us at the Virginia Beach oceanfront. We hope you had a relaxing visit and will come back to stay with us again.

10/10 Excellent

Kristin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. I come here in the summers and when I visit my family. The staff is nice and the rooms are great.
Stayed 2 nights in Jan 2024
Response from General Manager on 2024/1/31
Kristin, thank you for your perfect review score and we love hearing that our loyal guests have a wonderful time when they return! We will share your kind comments with our staff and thank them for leaving such a positive impression on you. While only here for a couple nights, we do hope you enjoyed spending time on the beach and visiting the nearby Boardwalk area. The Boardwalks offers plenty of family friendly activities, unique shopping and dining options, and plenty of live music and outdoor events during the warmer weather. We look forward to your next visit and thank you for your business!

10/10 Excellent

Kristine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 2024/1/24
It is our goal to make sure we take care of our guests with incredible service and convenient amenities. In addition, we want our guests to enjoy our great location that is close enough to take advantage of some great area attractions yet distant enough on the North End for guests to enjoy a semi-private beach and plenty of peace and quiet away from the bustling boardwalk area. Thank you, Kristine, for letting us know about your excellent experience at our oceanfront hotel. We hope you will return for another visit the next time you are back in the Virginia Beach area.

4/10 Poor

Patrick, fredericksburg

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is under construction and the hall way walls are all sheetrock and the floors are rough and the Wifi is on/off every other hour. The guy that checked me in was not friendly at all. They did not tell me that the hotel was under construction when I called a day before and talked to Emily about the conditions of the pool and restaurant and possible early check in.
Stayed 2 nights in Jan 2024
Response from General Manager on 2024/1/24
We strive to offer our guests a pleasant experience here at the hotel so we hope you will accept our sincere apology that you did not have the beach visit you anticipated, Patrick. Providing superior hospitality and a relaxing environment for our guests is very important, so your feedback means a lot to us. During these lower occupancy months is the best time to make the hotel improvements, however we never want our upgrades to interfere with our guests’ experiences. We will monitor this situation more closely and follow up with our staff to discuss it further. Thank you for taking the time to leave your feedback and for staying with us. It is our hope that you enjoyed the rest of your time in the oceanfront area.

10/10 Excellent

Shaun

Stayed 7 nights in Jan 2024
Response from General Manager on 2024/2/27
Thank you for staying with us and we hope you will come back again to be our guest at the beach.

4/10 Poor

Lukas

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The jacuzzi in the room was nice but there were lots of cockroaches in the room. There were also hidden fees we were unaware of. We were told it was a pet friendly hotel. When we checked in, they said the room was not pet friendly, which is not what was stated online, and that there was a $200 pet cleaning fee plus 25 extra per night.
Stayed 1 night in Jan 2024
Response from General Manager on 2024/1/24
Lukas, we want all our guests who stay with us at the oceanfront to have a fantastic beach getaway so we hope you will accept our sincere apology that your stay was anything less than spectacular. While we do allow pets in the hotel, only a select number of rooms in our hotel are designated as pet friendly and we apologize for any oversight you may have had as this can sometimes happen when booking online. There is verbiage in the actual room type stipulating whether pets are exempt, and it may have been overlooked. We appreciate you taking the time to let us know where we can improve so that we can give guests the best experience possible, and we will be sure to share your comments with our contracted pest control service. Thank you.