Avoid This Place at All Costs
I stayed at Sun and Sand Resort (Virginia Beach) from July 27 to August 3, and it was the worst hotel experience I’ve ever had. We checked into an ocean-view room on the 6th floor, and it was disgusting. The room smelled like weed and smoke, dirty floors, stained linens, and there were cigarette butts in the nightstand. Management didn’t address our concerns for 3 days, and only moved us to another room on day 4—which was barely any better.
The second room had leaky faucets, a balcony door that was impossible to open, and no towels. The elevator didn’t work for days, and the TV remotes didn’t function. The pull-out sofa was filthy, and we had to cover it with a blanket just to sit on it. The Wi-Fi never worked, and keycards had to be reprogrammed three times.
The place is completely neglected—one cleaning lady for 11 floors, trash everywhere, and the room was unsanitary. I had to leave a day early because it ruined our vacation. This place is a health hazard, and I’d never stay here again. The pictures on Expedia are misleading, and I wouldn’t recommend it to anyone. Avoid this place!