「I wanted to be honest as we had an awful experience which ruined our stay.
We turned up at 3pm (check in time) to be told our room isn’t ready - so we waited about 30 mins (not ideal with 2 small kids but it was fine, it happens!).
Then we asked about the EV charging which is advertised and told to head to the end of the road which only had plugs. Our EV car doesn’t have the typical house plug but a standard type EV plug which ended up not being suitable.
We picked that hotel due to its EV...
「Everything about this property, from staff, cleanliness, amenities, to food, were top notch! My only complaint (small) was the shower half-door. I am not used to this and it made for showering an ordeal and made the counter and floors wet.」
「This room checked all the boxes for the basics. The room was a typical higher budget room. The towels were nicer than expected, breakfast was great, the staff were very helpful and the availability of parking (arranged in advance) for a very reasonable price was a bonus. It was definitely a cut above a typical Best Western in the US.」
「Lovely staff were very kind and helpful with my food allergies at the breakfast buffet and room service. The room was beautiful and impeccably clean. Great location close to stores, restaurants and walkable to Chantilly Palace. Would definitely stay again!」