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Sutherland House

3.0 star property
This charming hotel near Valparaiso's port offers both beauty and convenience with its peaceful garden and a rooftop terrace with sweeping views.

Choose dates to view prices

Sutherland House welcomes travelers with thoughtful touches like a daily manager's reception and complimentary breakfast buffet. Enjoy the beautiful garden, rooftop terrace with WiFi, on-site coffee shop, helpful concierge services, and easy access to Ex-cárcel Valparaíso.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds

Standard Double Room

Highlights

Yard
Soundproofed
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Deep soaking bathtub
Cable channels
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds

Standard Twin Room

Highlights

Yard
Soundproofed
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Deep soaking bathtub
Cable channels
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds

Double Room

Highlights

Yard
Balcony
Soundproofed
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Deep soaking bathtub
  • Bay view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Valparaiso, Sutherland House is in the historical district and near the beach. Casa Mirador de Lukas and La Sebastiana Museum are cultural highlights, and some of the area's notable landmarks include Ex-cárcel Valparaíso and Monumento de los Heroes de Iquique. Looking to enjoy an event or a game while in town? See what's going on at Estadio Sausalito. Take an opportunity to explore the area for water adventures such as surfing/body boarding. Visit our Valparaiso travel guide
Map
Avenida Alemania 4966 - Cerro Alegre, Valparaiso, Valparaiso, 2340000

What's nearby

  • Plaza Sotomayor showing military items, an administrative buidling and heritage elements
    Plaza Sotomayor
    14 min walk - 1.2 km
  • Container terminal in the city port. Valparaiso, Chile.
    Port of Valparaiso
    5 min drive - 2.3 km
  • Ex-cárcel Valparaíso
    6 min walk - 0.5 km
  • Casa Mirador de Lukas
    12 min walk - 1.1 km
  • La Sebastiana Museum
    15 min walk - 1.3 km

Getting around

  • Puerto Station
    18 min walk
  • Santiago Intl. Airport (SCL)
    83 min drive

Restaurants

  • La Morada Alegre
    10 min walk
  • Café Vinilo
    10 min walk
  • Cafe Del Pintor
    11 min walk
  • El Desayunador
    11 min walk
  • Casa Alegre - Dimalow
    11 min walk

About this property

Sutherland House

Hotel near Port of Valparaiso
Located close to Ex-cárcel Valparaíso and Casa Mirador de Lukas, Sutherland House provides a free breakfast buffet, a free daily manager's reception, and a rooftop terrace. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks include:
  • Free self parking and valet parking
  • Babysitting (surcharge), tour/ticket assistance, and a front-desk safe
  • Multilingual staff, a TV in the lobby, and concierge services
Room features
All guestrooms at Sutherland House include perks such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 21-inch flat-screen TVs with premium channels
  • Private yards, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 1870
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Sutherland House Hotel
Sutherland House Hotel Valparaiso
Sutherland House Valparaiso
Sutherland House Hotel
Sutherland House Valparaiso
Sutherland House Hotel Valparaiso

Frequently asked questions

Is Sutherland House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Sutherland House?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Sutherland House?

Check-out is at noon.

Where is Sutherland House located?

Situated in the historical district, this hotel is within a 15-minute walk of Ex-cárcel Valparaíso and Casa Mirador de Lukas. Monumento de los Heroes de Iquique and La Sebastiana Museum are also within 2 mi (3 km). Puerto Station is 18 minutes by foot and Bellavista Station is 19 minutes.

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Reviews

Sutherland House Reviews

9.4

Exceptional

9.2

Cleanliness

8.6

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 52 out of 77 reviews
Rating 8 - Good. 21 out of 77 reviews
Rating 6 - Okay. 3 out of 77 reviews
Rating 4 - Poor. 1 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Se puede recomendar

Todo bien, personal muy amable, todo muy limpio, tranquilo. Cercano a muchos lugares de interés y restaurantes. Hay estacionamiento, pero reducido, es necesario dejar llaves para acomodar autos. El desayuno bueno, hay de todo un poco. Sugiero poner un vaso y un espejo en la habitación.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Lo mejor la atención de Jorge, la vista sobre Valparaíso, la casa misma y la cercanía al Cerro Alegre y la plaza Bismark. Falta más agua en la ducha y hay mucha escala que subir y bajar.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Muy bonito. La atencion de recepcion excelente. Falta arreglar los jardines exteriores
Stayed 1 night in Mar 2019

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vue exceptionnelle sur Valpo

Très bon accueil, vue exceptionnelle de notre chambre 302 sur valpo ! Bonne situation ( 800m restos)
Stayed 2 nights in Mar 2019

4/10 Poor

Sofia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desilusión de Las fotos

Pieza en deterioro. Baños sin higienizar. Desayuno pobre. El valor wxcelsvamte ñaro para sólo pagar l vista. Desmerece la limpieza, la cama. Las fotos son engañadoras.
Stayed 3 nights in Dec 2018

8/10 Good

Helene

Liked: Room comfort
Disliked: Property conditions & facilities

Quelle belle vue

Vue féerique sur la ville et près du quartier sympa. Ne mérite pas son prix annoncé. Salle de bain dans un très mauvais état Literie excellente
Stayed 1 night in Dec 2018

8/10 Good

Catherine

Liked: Staff & service
Disliked: Cleanliness

Beautiful skyline view of Val Paraiso

Receptionists were friendly and accomodating. View from our room window was beautiful. However, toilet seat was falling apart, very little toilet paper, towels were so old.
Stayed 1 night in Nov 2018

10/10 Excellent

Rob, Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, quieter than down near La Reina Good views and breakfast Staff were great
Stayed 1 night in Nov 2018

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
la atención muy buena, la limpieza bien pero para personas de tercera edad, difícil llegar ya que hay que subir mucho a pie.
Stayed 2 nights in Nov 2018

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice little hotel, with a really beautiful view from the rooms..
Stayed 1 night in Sep 2018

10/10 Excellent

Francisca

Grata estadia

Súper buena experiencia, lo pasé estupendo. Buenas las Instalaciones.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Gente muy amable
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Excelente, muy buena atencion, bien ubicado. La habitacion tenia una vista espectacular...
Stayed 1 night in May 2018

10/10 Excellent

Cris, Dominican Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excelent service. at the top of Cerro Alegre don Claudio received us and accomodate us in a very nice room, very clean with a superb view of Valparaiso. Breakfast is very good youalmost feel at home with a good variety of choices.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and owner of Sutherland House could not have been nicer or more accommodating to us (a party of six). They gave us directions & maps, recommended good restaurants, and gave us the number for a reliable taxi driver. Lovely small boutique hotel.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views and location.

Hotel is very central to area. Good breakfast and very kind staff. It can be loud on weekend with music and dogs but well worth it...
Stayed 2 nights in Apr 2018

10/10 Excellent

Rea , düsseldorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle vista, verkehrsgünstig (Bus neben der Tür

Günstig zum Hause Pablo Neruda gelegen, per Bus 5 min. Die Stadt muss man erlaufen, wir haben tägl. 10 km per pedes gemacht, Markt und Büchermarkt besucht, freundliche aufmerksame einheimische, Metro Richtung vina del mar nutzen
Stayed 1 night in Mar 2018

10/10 Excellent

Joao E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, nice view!!

Nice place to stay. A bit out of the way but easy to use bus or collectivos.
Stayed 3 nights in Feb 2018

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calificaciòn de visita excelente

Excelente atención, ubicación y estado del hotel
Stayed 2 nights in Jan 2018

8/10 Good

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities

Gran vista desde las habitaciones

Buena relación precio/calidad. Hotel bien ubicado, personal amable y con estacionamiento. Lo mejor es la vista, grandes ventanales a la bahía. El hotel es una casa antigua, bien conservada pero con piezas algo pequeñas y el entorno es un poco ruidoso. Una buena alternativa para conocer el Cerro Alegre y disfrutar los restaurantes de la zona.
Stayed 2 nights in Jan 2018

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful historic mansion

Wonderful room with very comfortable bed,welcome glass of sparkling wine,very helpful,parking available,good breakfast included,and a less than 1km walk from the classic Valparaiso painted walls,restaurants and bars:1 of 2 nights was a little noisy,but then,it’s Valparaiso!
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Caarmed in Valparisio

Terrific spot. Great views. Friendly accommodating staff and owner. Some English. Nice breakfast. Rooms small but we had a huge balcony. Just know, that like all Valparisio, there are stairs to climb. Walking distance to great restaurants and convenient bus service to other areas. Bus stops right in front of the hotel.
Stayed 2 nights in Jan 2018

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a short stay in Valparaiso

Ideal location with lovely views and big rooms. Very good and friendly personal service and excellent breakfast. If you have a car also has useful private parking a big plus in Valparaiso.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un agrado de hotel para estadía de fin de semana

Estupendo hotel, atención muy personalizada, vista increible a Valparaiso y su bahia, datos de restaurantes y reservas que nos hicieron fueron perfectas. Hay movilización "a la puerta" en caso de no querer caminar o de querer ir a Viña a pasear y no ir en auto propio. Muy tranquilo para dormir en la noche.
Stayed 2 nights in Nov 2017

10/10 Excellent

Ann-Charlott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Semester

Valpasuperbraiso - en unik upplevelse. Boendet på Sutherland House var perfekt och sannolikt ett av de bättre ställena man kan finna till en billig peng i området. Suverän utsikt och lagom utmanande promenader genom de färgsprakande kvarteren till och från hotellet. Servicen var perfekt och frukosten superb. Sängarna jättesköna. Wifi sviktade på rummet på andra våning, men i lobbyn var det klanderfritt.
Stayed 2 nights in Nov 2017