Enjoy Pucon

Property class: 3

Choose dates to view prices

Consider a stay at Enjoy Pucon and take advantage of a free breakfast buffet, a casino, and a terrace. Hit the jackpot at this hotel with amenities such as 28 casino gaming tables and 519 slot machines. Treat yourself to a massage, a body treatment, or a manicure/pedicure at the onsite spa. The on-site restaurant, Restaurante Rangue, offers breakfast, lunch, and dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is NT$4,199
NT$4,199 total
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room (Matrimonial)

A neatly made bed with white linens, a dark headboard, and bedside lamps.

Standard Double Room (Matrimonial)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room (Matrimonial)

A large bed with white linens, a bedside table with a lamp, and a wall-mounted light fixture.

Superior Double Room (Matrimonial)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room

A large bed with a dark headboard, a bedside table with a lamp, and a window with curtains.

Superior Triple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

A large bed with a dark headboard, a bedside table with a lamp, and a window with curtains.

Superior Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Twin Room

A hotel room with two beds, a large window with a view of the sea, a bedside table with a lamp, and a phone.

Standard Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with two beds, a desk with a computer, a chair, and a lamp.

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Quadruple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Suite

A modern hotel room with a large bed, bedside tables, a nightstand, a small sofa, and a mirror on the wall.

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Quadruple Room)

A modern hotel room with a large bed, bedside lamps, a desk, and a view of the outdoors.

Suite (Quadruple Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
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About the neighborhood

Located in Pucón, Enjoy Pucon is on a lake. Museo Mapuche Pucon and Ruka Mapuche are cultural highlights, and some of the area's activities can be experienced at San Luis Hot Springs and Menetue Hot Springs. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Pucón travel guide
Map
Clemente Holzapfel 190, Pucón, Araucania, 4920000

What's nearby

  • A lake with seagulls on a rocky shore, a snow-capped mountain in the background, and a forested hillside.
    Pucon Beach
    3 min walk - 0.3 km
  • A lake with kayakers, a forested hill, and a snow-capped mountain in the background.
    Lake Villarrica
    3 min walk - 0.3 km
  • A lake with a mountain in the background.
    La Poza
    6 min walk - 0.5 km
  • Enjoy Pucon Casino
    1 min walk - 0.1 km
  • Pucón Peninsula
    3 min walk - 0.3 km

Restaurants

  • Spezialitaten
    1 min walk
  • Criolla
    5 min walk
  • El Camino
    3 min walk
  • La Marmita
    6 min walk
  • La Maga Parrilla Uruguaya
    4 min walk

About this property

Enjoy Pucon

  • Hotel by the lake, remodeled in 2022
  • At Enjoy Pucon, you can look forward to a free breakfast buffet, a casino, and a terrace. Hit the jackpot at this hotel with amenities such as 28 casino gaming tables and 519 slot machines. Indulge in a massage, a body treatment, and a manicure/pedicure at the onsite spa. The on-site restaurant, Restaurante Rangue, offers breakfast, lunch, and dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
  • You'll also enjoy the following perks during your stay:
    • 3 outdoor pools
    • A roundtrip airport shuttle (surcharge), smoke-free premises, and concierge services
    • 1 meeting room, a banquet hall, and wedding services
    • A reception hall, luggage storage, and tour/ticket assistance
  • Room features
  • All 151 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with tubs or showers and free toiletries
    • LCD TVs with cable channels
    • Heating, daily housekeeping, and phones

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  • Spa
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The price is NT$3,249
NT$3,249 total
Nov 16 - Nov 17
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Frequently asked questions

Does Enjoy Pucon have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Enjoy Pucon?

As of 2026/11/11, prices found for a 1-night stay for 2 adults at Enjoy Pucon on 2026/11/29 start from NT$4,199, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Enjoy Pucon pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a deposit of CLP 120000 per stay and a fee of CLP 30000 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at Enjoy Pucon?

Check-in start time: 4 PM; Check-in end time: 4 AM.

What time is check-out at Enjoy Pucon?

Check-out is at noon.

Does Enjoy Pucon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 16000 per person applies.

Where is Enjoy Pucon located?

Situated on a lake, this spa hotel is within a 5-minute walk of Enjoy Pucon Casino, Pucon Beach, and Pucón Peninsula. Lake Villarrica and La Poza are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Enjoy Pucon Reviews

7.8

Good

8.2

Cleanliness

9.2

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 123 out of 367 reviews
Rating 8 - Good. 117 out of 367 reviews
Rating 6 - Okay. 77 out of 367 reviews
Rating 4 - Poor. 32 out of 367 reviews
Rating 2 - Terrible. 18 out of 367 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and helpful staff- breathtaking views of the lake and plaza de armas
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fix it up! The view is amazing. The location is great and the beds are very comfortable. The staff was also very helpful
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The room was spotless, with a gorgeous view to the lake, the bed was so comfortable! The breakfast buffet was abundant and delicious. I also used the gym and spa for a glorious massage. Recommend 100%
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect mix of modern and history

Nice hystorical hotel with a fantastic SPA
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location with beautiful view, near to many thing such restaurants, stores and grocerys, very Nice place with good breakfast every morning. Not like: the restaurant is básic with a simple menu options and expensive for what they offer and service. Also the room service close so early at the night.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
-The staff is not friendly -I paid extra taxes ( in expedia was included when i arrived to the hotel they ask me to pay the taxes) -Nice view from the hotel -The hotel is a bit old
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

This was my 5th time staying at Enjoy Pucón, and overall I still had a great experience. Not everything was perfect this time around. I was given a rear-facing room instead of a lake-view room, which was a bit disappointing. Also, when I asked for ice, I was surprised that they charged to bring it up to the room. Small things like that can hurt the hotel’s reputation. The spa facilities are okay. I spent two days there and paid over $150 for additional massages. Unfortunately, both sessions were with the same therapist and the quality wasn’t great. It wasn’t terrible, but it definitely didn’t match the level I expected for the price. But what really made the difference during this stay was **Soledad Carvajal at reception**. I was in a tough situation and needed a place to work remotely on short notice. Soledad completely saved me. She took the time to understand my problem and found a solution, helping me get set up with a spot where I could work. Honestly, she saved my day. Moments like that are what hospitality is really about. While small inconveniences can happen anywhere, people like Soledad are the reason I keep coming back. She turned a stressful situation into a great experience and reminded me why I’ve stayed here five times. Employees like Soledad Carvajal make the stay worth every penny.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Will definitely stay there again.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorite hotels with a beautiful view of the lake! You’re literally walking distance to everything so don’t really need a car once you’re staying here. Staff was very help and breakfast was amazing! Casino across the street was fun with Karaoke. Highly recommend if you are in the area
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent. In the middle of the downtown. Love it
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Wonderful place! THE place to go. In front of the lake, playa, volcano, downtown, everything is there for you! Thanks and see you again
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here several times and I was most impressed this last time. Winter is still a great time to stay here. The spa is great with indoor pool and sauna. Very tasteful upgrades done to the entire hotel and the breakfast buffet was superb. Being able to walk to the nearby shops and restaurant is why I come back. The staff seems way better than years ago. Professional and kind
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms either look on the lake or toward the volcano. Hotel is in an old grandiose style, but somewhat updated. Not sure our a/c was working, but open windows seemed to work well. Staff very attentive. Parking not uncomplicated unless you do valet. Pools crowded, but decent fitness center. Breakfast is a buffet with decent offerings. Weekends have a loud EDM show that goes to 1am+; if you are located above it, good luck sleeping.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location and view is fabulous! The lobby staff is efficient and friendly! The new upgraded rooms are great and very comfortable! Unfortunately, the quality of the food offered at the breakfast buffet, and the service is truly lacking! I’d pay more for the accommodation if they could make the breakfast experience a good one!!
Stayed 4 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old star coming back

Couple for 1 week and see around Pucon & Villarica! The Hotel was fine in the center of town! I was here 20 years ago when is was the Gran Hotel Pucon. Enjoy is making the hotel grand again, slowly but steady my Room 422 was spectacular with lake view! Yes definitely would come back!! Ahh break fast was adequate and need improvement
Stayed 7 nights in Oct 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Poor conditions and ugly staff …
Stayed 6 nights in Sep 2022
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Property needs a facelift. Not all floors are equal in condition. Quite disappointing for the beautiful area.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Dec 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
I had to pay the value-added tax even though I thought it was already included. The hotel was on the beach, but access to it was closed because they only open it in summer—which makes no sense, as several guests wanted to walk there. There was only one can of Diet Coke in the minibar, even though the room was for two people.
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience not worth the price

We had a very disappointing stay at this hotel. Upon arriving at 1 pm after a long trip, we were informed that check-in was only available after 4 pm. When we asked if they could call us in case a room became available earlier, the receptionist rudely declined, stating that she was too busy handling check-outs to make such calls. Once we were finally able to check in, the bathroom in our room had a terrible odor. We went to the lobby to report the issue, and the staff’s initial response was, “Is it that bad?” Eventually, they sent housekeeping, who suggested changing rooms. We didn’t receive our new room until almost 6 pm. The breakfast was another major letdown. The quality was poor, and one day many items ran out—no eggs, no ham, nothing worthwhile. I’ve attached a photo to illustrate the situation. While the hotel’s location was convenient, and the valet and luggage staff were helpful, everything else was subpar. Overall, the experience was far from what we expected for the price. Definitel not worthy
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faltou ducha higiênica nos banheiros. O Frigobar estava trancado. O chuveiro demorou para esquentar. Não ficou claro na reserva que o meu filho menor de idade não podia usar a piscina interna aquecida. Ele ficou muito frustrado. O Café da manhã estava muito lotado as 10h faltando talheres, copos e pratos. Não tem sala jogos.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Disliked: Cleanliness, property conditions & facilities
Limpieza defectuosa. Falencias en la mantencion
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Los Cogines de las Camas eran muy incómodos para dormir.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Desayuno muy malo
Stayed 3 nights in Jul 2026