Novum Hotel Cristall Wien

2.5 star property
This historic Vienna hotel blends old-world charm with modern amenities, offering a peaceful escape just steps from the renowned State Opera House

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Novum Hotel Cristall Wien offers a quiet retreat in central Vienna with an airport shuttle and garden sanctuary. Enjoy in-room WiFi, walk to St. Stephen's Cathedral and Stephansplatz, and benefit from practical laundry facilities for comfortable longer stays.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Economy Single Room

Economy Single Room | In-room safe, blackout drapes, cribs (free), rollaway beds (surcharge)

Economy Single Room

  • City view
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

In-room safe, blackout drapes, cribs (free), rollaway beds (surcharge)

Standard Double or Twin Room

  • City view
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

In-room safe, blackout drapes, cribs (free), rollaway beds (surcharge)

Standard Double Room

  • City view
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

In-room safe, blackout drapes, cribs (free), rollaway beds (surcharge)

Standard Twin Room

  • City view
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double Room Single Use

In-room safe, blackout drapes, cribs (free), rollaway beds (surcharge)

Comfort Double Room Single Use

  • City view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double Room

In-room safe, blackout drapes, cribs (free), rollaway beds (surcharge)

Comfort Double Room

  • City view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, blackout drapes, cribs (free), rollaway beds (surcharge)

Triple Room

  • City view
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | In-room safe, blackout drapes, cribs (free), rollaway beds (surcharge)

Quadruple Room

  • City view
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double or Twin Room Single Use

In-room safe, blackout drapes, cribs (free), rollaway beds (surcharge)

Standard Double or Twin Room Single Use

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Located in Leopoldstadt, a neighborhood in Vienna, Novum Hotel Cristall Wien is near a metro station and near theme parks. Vienna State Opera and Hofburg Imperial Palace are notable landmarks, and travelers looking to shop may want to visit Vienna Christmas Market and Mariahilfer Street. Looking to enjoy an event or a game? See what's going on at Ernst Happel Stadium or Wiener Stadthalle. Take an opportunity to explore the area for water adventures such as sailing and other activities like Segway tours. Visit our Vienna travel guide
Map
FRANZENSBRÜCKENSTASSE,9, Vienna, Vienna (state), 1020

What's nearby

  • A large Ferris wheel with cabins numbered 14, 16, 18, and 20 against a clear blue sky.
    Giant Ferris Wheel
    6 min walk - 0.6 km
  • A large Ferris wheel surrounded by amusement park rides and buildings.
    Wurstelprater
    6 min walk - 0.6 km
  • A red cable car on a bridge with a cityscape in the background.
    Prater
    6 min walk - 0.6 km
  • A modern building with a glass facade and the text "Messe Wien" on it.
    Messe Wien Exhibition and Congress Center
    16 min walk - 1.4 km
  • A panoramic view of a city at dusk with illuminated buildings and a prominent dome structure.
    St. Stephen's Cathedral
    7 min drive - 2.1 km

Getting around

  • Franzensbrücke Tram Stop
    3 min walk
  • Vienna Praterstern Station
    7 min walk
  • Vienna International Airport (VIE)
    18 min drive

Restaurants

  • McDonald's
    5 min walk
  • Hendricks
    6 min walk
  • Gasthof Hansy
    5 min walk
  • Cucina Itameshi
    5 min walk
  • Quick Wu
    4 min walk

About this property

Novum Hotel Cristall Wien

  • Hotel near Prater
  • Located close to Messe Wien Exhibition and Congress Center and St. Stephen's Cathedral, Novum Hotel Cristall Wien provides an airport shuttle, a garden, and laundry facilities. In addition to car rentals on site and a business center, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • Buffet breakfast (surcharge), express check-in, and free newspapers
    • Tour/ticket assistance, a front-desk safe, and concierge services
    • Guest reviews give top marks for the first-rate property condition
  • Room features
  • All 55 rooms have comforts such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with bathtubs
    • Private yards, heating, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: EUR 6.90 for adults and EUR 3.45 for children

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Bathtub or shower
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Express check-in available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6.90 for adults and EUR 3.45 for children
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

How much is parking?

Self parking is free at this property.

Where is Novum Hotel Cristall Wien located?

Located in Leopoldstadt, this hotel is within a 10-minute walk of Danube River and Prater. St. Stephen's Cathedral and Messe Wien Exhibition and Congress Center are also within 1 mi (2 km). Franzensbrücke Tram Stop is only a 3-minute walk and Praterstern U-Bahn is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novum Hotel Cristall Wien Reviews

7.0

Good

7.6

Cleanliness

7.6

Location

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 66 out of 447 reviews
Rating 8 - Good. 167 out of 447 reviews
Rating 6 - Okay. 146 out of 447 reviews
Rating 4 - Poor. 44 out of 447 reviews
Rating 2 - Terrible. 24 out of 447 reviews

Reviews

Verified

2/10 Terrible

Pachi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
夜、ホテルに到着すると、既に9月末で閉鎖されていた。 入口のガラス戸に張り紙がしてあり、電話なども通じない。エクスペディアに連絡しても、確認まで1ヶ月ほどかかると簡単な返信のみ。 仕方ないので他の予約サイトで急遽近場のホテルを取れたからよかったものの、野宿になるかと思った。 最悪の事態は避けられたものの、本当に酷い仕打ちをされた。
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Room size

First night small rooms were given, next day upon telling them about the size of the rooms booked rooms were changed into bigger ones. The bigger rooms were fine
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

Sal

Liked: Cleanliness

Would not stay there again.

Hotel booking confirmed that all fees were paid. However the hotel charged me another 12 Euros as local tax! Staff not that freindly. Hotel a little outdated and in need of repairs.
Stayed 3 nights in Sep 2018
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel located 500m from train/metro station. Hotel staff were very pleasant. But air conditioner does not work that required to open the windows, there are railways 50m away, so there is a train noise during the night.The drainage in the bathroom did not work properly.
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Nice place very close to city centre and all different transports. Very handy!
Stayed 3 nights in Sep 2018
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort

Nie wieder

Alles alt, kaputt, nicht funktional, sehr kleines Zimmer direkt an der Straße, zu laut um das Fenster öffnen zu können, zu warm um es geschlossen zu halten.
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Gert

Liked: Cleanliness, staff & service

OK til prisen

Indtjekningen var formelt kl 14. Ved min ankomst kl.13.45 var det ikke muligt at blive tjekket ind disse 15 minuter før. Jeg måtte, som flere andre, vente til klokken blev 14. De fleste af værelserne lå fredeligt ud til en gård. Men ikke mit som lå ud til en larmende gennem kørsels gade som krævede at vinduerne var lukket. Badeværelse og toilet var opdelt. Men der var ikke håndvask på toilettet. Toilettet var den gamle tyske stil med præsenterbakke, således at man kan underkaste sine udladninger en nærmere undersøgelse. Morgenmaden kostede 6,90 euro og udvalget var rimeligt. Desværre var den ikke velsmagende.
Stayed 3 nights in Sep 2018
Verified

2/10 Terrible

Hend

Disliked: Cleanliness, property conditions & facilities, room comfort
Hot rooms( no AC) and not clean ( anuts) look old and depressed
Stayed 1 night in Sep 2018
Verified

6/10 Okay

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hübsches Zweites Empire Inventar , Sehr sauber

Sehr nah am Fluss gelegen und in einer mäßig guten Ecke. Ist nah an der Ubahnhaltestelle Praterstern, welche keinen guten Ruf hat, zudem an einer Gleise und stark befahrenen Straße gelegen, jedoch sind die Räume gut schallisoliert. Das Zimmer hat Teppiche und Gardinen und dementsprechend ist die Luft stickig und es ist nicht für Allergiker geeignet. Das Inventar war sehr schon und im Zweiten Empire Stil gehalten, was sehr toll war und einem ein richtiges Wien Gefühl gegeben hat. Die Zimmer sind sehr groß geschnitten. Es war sehr sauber gehalten. Wir hatten zwar Ameisen im Zimmer, aber die Putzfrau tat alles, um dies einzudämmen. Scheint ein sehr gut geführtes Hotel zu sein, ĺediglich die Luft machte mir zu schaffen.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Joe

Ideal

Perfect value for money, close to centre, private car park out back (although a little pricey at 15 euros a day!) and clean room.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

moreno

Hotel discreto come rapporto qualita' prezzo in posizione comoda per prendere la metro e bus, molto vicino al prater
Stayed 5 nights in Sep 2018
Verified

4/10 Poor

Sarosh

0
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the price

Street noises in one side though I got used to it after one night. Ventilation poor and no air conditioning. Clerks were fabulous. Every one and especially our day-clerk. Twin beds were small by USA standards and in one room we could not move them next to each other. Coffee machine in lobby was very good but breakfast limited you to two cups. Elevator was fast.
Stayed 2 nights in Sep 2018
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Buona la posizione ma con parcheggio a pagamento, la colazione scarsa e di media qualità in più a pagamento La camera con clima non funzionante
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Catalina

Buen hotel

Buen hotel, acogedor, con detalles que hacen la diferencia, cama cómoda, habitación amplia, personal muy amable, cerca de la ostbahnhof y el centro.
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

happy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
객실은 넓습니다. 하지만 샤워기로 전환하는게 부셔져 있어서 방체인지를 요구했는데 그냥 당겨서 쓰라며 안해줌. 여름에 빈은 너무 더운데 에어컨 어딜봐도 없는데 있는데 고장이라 안된다며 더워서 잠을 못이룸 도로변이라 너무 시끄러움
Stayed 1 night in Aug 2018
Verified

8/10 Good

Abdullah

Liked: Cleanliness

مناسب لسعره ، لكن ..

مناسب لسعره ، قريب من محطات المترو ، يقع في منطقة مخدومة ، وقريب منها محلات عربية ، لكن لايوجد تكييف ، ولايوجد خدمة غرف في الفترة المسائية ، وموظفين الاستقبال غير متعاونين بشكل كامل
Stayed 5 nights in Aug 2018
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No es un hotel para verano no tiene A/A

El hotel está bien ubicado, pero al reservar no nos fijamos que no tenía aire acondicionado y es IMPOSIBLE dormir ahí en verano, es un horno. El peor hotel para verano. La alfombra estaba muy sucia y la llave electrónica no servia, por lo que la persona de recepción nos tenía quebrada abrir el cuarto.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Chuji

Liked: Room comfort

立地とホテル

鉄道・バス・地下鉄いずれにも近く移動に非常に便利な所 老朽化は目立つものの部屋は非常に広く快適
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort

Decent place

This served its purpose. We were overnighting. Clean but right next to train and it was fairly old.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Per

Liked: Cleanliness, staff & service

Ældre hotel men central beliggenhed

Der var en del støj fra nærliggende bane, og da der i ferieperioden var meget varmt. Og ingen aircon stod vinduerne åben og støjen lukket ind. Under andre omstændigheder kunne det være at støjen var mindre. Det var dog dyrt at parkere 15 EUR pr nat Hotellet virkede slidt og værelset meget lille. Det positive ved hotellet var den centrale beliggenhed i forhold til offentlig transport og Prater
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpeza e conforto

Localização próxima de uma grande estação de metrô e pertinho também do parque de diversões com a famosa Roda Gigante de Viena, com vistas incríveis da cidade. O quarto em que ficamos era limpinho e organizado, mas ficava num prédio ao lado e infelizmente a internet não pegava bem ali. Além disso, como choveu, tivemos que pegar chuva para ir da recepção ao quarto. O estacionamento é ao ar livre. Fomos muito bem recepcionados com mapa da cidade e dicas do que fazer. Na recepção tem máquina de café e snacks.
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel in Stadtnähe

Sehr gute Lage des Hotels und für diesen Preis, toll. Leider war es mit einer Außentemperatur von 26'C im Zimmer sehr heiß. Man konnte das Fenster in der Nacht nicht offen lassen, da die Bahn 20 m entfernt gefahren ist. Aber ansonsten waren die Zimmer und das Hotel sehr gut!
Stayed 2 nights in Jun 2018
Verified

8/10 Good

de Voogd

Liked: Cleanliness, staff & service

Old fashioned hotel with good buffet breakfast.

Hotel well situated within walking distance of city center (2km}. Room clean with good bedding. Shower regular standing standing in the bathtub. Elevator had a weird smell not very pleasant.
Stayed 5 nights in Jun 2018
Verified

6/10 Okay

Lauri

Liked: Cleanliness
Disliked: Room comfort

Skip this

I rate it two out of five stars. The bathroom was a mess and the breakfast a bit disappointing. Service was fast but barely friendly. Location bad, just right to a railway and no air cond so windows open.
Stayed 1 night in Jun 2018