The room I booked on the platform showed that the reservation was successful and the payment was successful, but I drove to the front desk of the hotel and told me that there was no room to return it. I had no problem with it, but the money was not refunded to me. I booked another hotel and checked in, but Hilton Garden Hotel still didn't know when to refund the money. I will get a refund soon, regardless of the room. Why can I make a reservation and pay successfully without a room?
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10/10 有夠讚
Linda
情侶出遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel convenient to Wolf Trap.
Linda
於 2025 年 7 月住了 1 晚
6/10 一般般
Alejandro
2025 年 7 月 20 日
喜歡:整潔度
This property is on the old side. At check in the person behind the counter was busy training someone I believe and he was in between training and checking me in which delayed the process, in the morning there was a lot of noise it sounded like the maintenance people.
Alejandro
於 2025 年 7 月住了 2 晚
10/10 有夠讚
David
2025 年 7 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
Good price
David
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Anitress
2025 年 7 月 18 日
喜歡:住宿環境和硬體
The water pressure at the hotel was horrible. After two showers water went cold.
Anitress
於 2025 年 7 月住了 1 晚
6/10 一般般
James
情侶出遊
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
Had pre- asked for room with wheelchair access close to the elevator. Checked in at required 3pm, and they obviously hadn’t even considered my request. Room on 7 th floor at end of hall. Parked in garage & got my wheel chair. Access to elevator was restricted by small ledge in doorway that created problem for my wheelchair. Front desk unsympathetic. I will look elsewhere next time.
James
於 2025 年 7 月住了 1 晚
8/10 不錯哦
martha
2025 年 7 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice quiet location, safe keyed entry to elevator nice but everything in hotel had a fee to it. Sulphur smell in bathroom like pipes were clogged slow draining sink.
martha
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Yuhsien,Herndon
2025 年 7 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
Overall, it was a pleasant experience. Street parking is available. This is in a safe area. I will definitely stay here again.
Yuhsien
於 2025 年 7 月住了 1 晚
10/10 有夠讚
KaNya
2025 年 7 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love it
KaNya
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Thais
2025 年 7 月 3 日
喜歡:整潔度、員工素質和住宿環境和硬體
All good!
Thais
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Kyle
2025 年 7 月 3 日
喜歡:整潔度和員工素質
Kyle
於 2025 年 7 月住了 1 晚
6/10 一般般
Nguyen
2025 年 6 月 30 日
Nguyen
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Anthony,Whitman
2025 年 6 月 17 日
Anthony
於 2025 年 6 月住了 3 晚
10/10 有夠讚
James,North Conway
2025 年 6 月 12 日
Great stay—thanks!
James
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Abdelhakeim
家庭旅遊
2025 年 6 月 8 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Terrible hotel my room air condition thermostat is broken the room got really cold around 3am I called the front desk and a very mean lady answered there is nothing I can do for you no maintenance now.
The parking is not free and the front desk operator told me your car will not fit on our parking. What a mess is that hotel.