1. The shower hot water supply was not stable, sometime cold and sometime very hot.
2. The ventilation in the room was very poor, no air conditioming unless above 30 degree according to the staff. I need to open all the window and door to get fresh air.
3. I was warned that water boiler cannot be used in room. So I dont use it and just leave it on the table, but the cleaning staff took away it without any notification to me, that was so rude and this made me very angry.
4. Only the breakfast was good and the staff in restaurant was nice.
Shu Yan
於 2019 年 9 月住了 3 晚
8/10 不錯哦
真實旅客
商務旅客
2019 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to St. Stephansplatz, as well as easy access to U-Bahn
Stayed in this hotel 3 times and never had any problems.
Alla
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Sepp
2025 年 6 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Alles war perfekt Rezeption Service
Zentral gelegen. Wer da noch meckert ist selber schuld 👍
Sepp
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Geoff
情侶出遊
2025 年 6 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very central location, large rooms , exceptionally friendly staff, the on site restaurant was excellent, and many other dining options nearby. Subway/ metro right outside your door. Book it!
Geoff
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Eleonora
2025 年 6 月 15 日
Eleonora
於 2025 年 6 月住了 3 晚
6/10 一般般
Olga
2025 年 6 月 13 日
Olga
於 2025 年 6 月住了 4 晚
10/10 有夠讚
James
家庭旅遊
2025 年 6 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
We especially liked the location of the Graben Hotel. It was directly in the historic district, so it easy to the attractions we liked. The rooms were adequately sized, clean with all of he amenities we needed. The staff was extremely helpful. One staff member even walked us to a location because he realized it was a complicated route to get there.