We booked the two-bedroom apartment, which was very big, but that was the only advantage of this hotel. The room was absolutely filthy. Stains on the walls, on the carpet and on the furniture. Crumbs and scraps of paper all over the floor, which had clearly had not been vacuumed. The kitchen was a joke. Not a single dish or even a cup to get a glass of water.
We requested a baby bed for our one-year-old the day before arrival and didn’t get a response from the staff until a couple of hours before we arrived. There was no baby bed available, so he had to sleep on a mattress on the very dirty floor. The staff did comp our parking because of the baby bed situation, but even this did not make up for a horrible overall experience.
When we tried to order a simple cocktail at the hotel bar, we were told “you’re in Austria, drink a beer” instead. We’ve lived in Austria for years and are pretty familiar with the beer selection at this point, thank you.
I would not recommend this hotel to anyone.
