We had a very nice stay and it’s a beautiful property but there were a few small things I didn’t like. One was I tried calling with a few question. They didn’t answer, I left a message but never got a call back. Then I saw they are available through text so I tried that and they never responded to my message. I also was not happy with the shower it was dirty and the shower head had water scum and just seemed old. But overall we did have a very comfortable stay, and would come back.
Rebecca
於 2025 年 6 月住了 1 晚
4/10 不太好
Terry
團體旅遊
2025 年 6 月 27 日
喜歡:整潔度
The place was so cute and charming and the town is amazing! But grand pine doesn’t have emergency support overnight- their staff leaves at 8pm and comes back at 10am (at least when we were there) so if you have a faulty fire alarm during the night with a dying battery, you either have to listen to it chirp all night or have no fire alarm (in violation of California fire code). They refused a discount or refund- even if the $35 they charged to check in 30 minutes early or $3 for water. Wouldn’t stay again just because if something happens overnight I want to know there’s someone that can help me. I know what happened to us wasn’t common at all but the way they handled it was awful and I feel that when everything goes right, it’s easy to provide good service but when something goes wrong that’s when you have a chance to show who you are as a company and they sure showed me.
Terry
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jesus
2025 年 6 月 21 日
Jesus
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Dean
2025 年 6 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
Dean
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Taryn
2025 年 6 月 6 日
Taryn
於 2025 年 5 月住了 1 晚
10/10 有夠讚
David
2025 年 6 月 3 日
David
於 2025 年 6 月住了 1 晚
6/10 一般般
Johnathan
2025 年 5 月 27 日
Johnathan
於 2025 年 5 月住了 1 晚
4/10 不太好
Marilyn
家庭旅遊
2025 年 5 月 26 日
不喜歡:設施服務和住宿環境和硬體
The outside area is very unsafe, I arrived at 11:00PM. There were no clear walkways and hardly any lighting. Stone stairs that were closer to my cabin weren’t seen until the next day. The cabins were in dyer need of updating. I understand cabins are supposed to be rustic but, for the price I paid, I was very unhappy.
Marilyn
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Joshua
2025 年 5 月 19 日
Joshua
於 2025 年 5 月住了 1 晚
10/10 有夠讚
nicole
親子旅遊
2025 年 5 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best place we have stayed at great accommodations loved it
nicole
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Betsy
寵物同遊
2025 年 5 月 11 日
喜歡:整潔度、員工素質和住宿環境和硬體
First time. Will definitively be back!
Betsy
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Jason
家庭旅遊
2025 年 5 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the digital check in! Who says an old dog can't be taught ! Beautiful part of Southern California.
Jason
於 2025 年 4 月住了 1 晚
6/10 一般般
Josie
2025 年 4 月 27 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
It's nice and conveniently located in downtown Wrightwood, walking distance to everything. The room itself was nice, big and spacious. However check-in Is a huge hassle? They make it very inconvenient and difficult. And my other complaint is that we kept losing power all night long, every five minutes our power would shut off! Not sure if it's because it was cold and everyone was running their heaters or what happened, but it was pretty annoying. Making things more difficult, there's no one on site to contact or ask questions to.
Josie
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Sean
家庭旅遊
2025 年 4 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome place great location
Sean
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Anthony
2025 年 4 月 23 日
喜歡:整潔度和設施服務
Very easy to work with
Anthony
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Philip
情侶出遊
2025 年 4 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice quiet place very close to town. A good get away fpr a few.
Philip
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Bonnie
情侶出遊
2025 年 4 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great beautiful property! Loved it. The only drawback was the missed opportunities as a VIP GOLD MEMBER. They provided a SPLIT BOTTLE OF WINE (1 glass of wine) rather than a bottle (4 glasses of wine). My partner and I were looking forward to a glass each. I inquired when I checked in, but got no response. No upgrade offered when there was plenty of other bigger cabins.
Oh well.
Bonnie
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Marlo
2025 年 3 月 30 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
One of the employees left their dog in their car while they worked
Marlo
於 2025 年 3 月住了 2 晚
8/10 不錯哦
JAMES,Ventura
家庭旅遊
2025 年 3 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very quaint, clean, great staff. Good value. Bathroom and space very small.
JAMES
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Craig
2025 年 3 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The room was clean and inviting. It was smaller than I expected but that kind of goes with such a cute mountain community. My wife had the problem with the small size.
Craig
於 2025 年 3 月住了 1 晚
6/10 一般般
Jasmine
2025 年 3 月 9 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Nice place but doesn’t offer what it promises
This is a lovely lodge and a great place to stay however, sadly, none of the amenities that were promised upon booking were delivered. This is the second time this has happened. In the future please do not offer your guests things that you cannot and do not deliver.
Jasmine
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Danielle,Reseda
2025 年 3 月 8 日
Danielle
於 2025 年 3 月住了 1 晚
2/10 很糟糕
Taylor
家庭旅遊
2025 年 3 月 5 日
不喜歡:整潔度、員工素質和住宿環境和硬體
My family wanted to come to Wrightwood and stay at Grand Pine for a snowy weekend of winter fun. A few days before we were to arrive it rained and all the snow was ruined. Grand Pine would not help us get a refund or offer us any credit towards our stay. Their customer service was not helpful at all. We lost almost $500 and in the end they refused to even answer my calls.