The hotel is very good, but the room space is very small.
Ying Xiong
於 2025 年 4 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2025 年 3 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2025 年 3 月住了 1 晚
6/10 一般般
Hang
2025 年 2 月 21 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
总体一般
Hang
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Simon
2024 年 10 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Simon
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Hui-Ying
2023 年 9 月 11 日
Hui-Ying
於 2023 年 9 月住了 4 晚
10/10 有夠讚
KAN KWAN
家庭旅遊
2023 年 8 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
KAN KWAN
於 2023 年 8 月住了 2 晚
10/10 有夠讚
LO
家庭旅遊
2023 年 8 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
LO
於 2023 年 8 月住了 2 晚
10/10 有夠讚
Ming Lan
2023 年 2 月 4 日
Ming Lan
於 2023 年 1 月住了 2 晚
8/10 不錯哦
Ho Yin
2022 年 12 月 23 日
Ho Yin
8/10 不錯哦
真實旅客
商務旅客
2022 年 10 月 22 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
真實旅客
於 2022 年 10 月住了 1 晚
8/10 不錯哦
yungchin
家庭旅遊
2022 年 10 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
飯店位置很好,整體住宿感覺尚可,感受不到一家優質酒店的感覺。
yungchin
於 2022 年 10 月住了 4 晚
6/10 一般般
真實旅客
2022 年 8 月 12 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
性价比太低
酒店设施太老旧了,去往地下2停车场很不方便。接待服务还不错
真實旅客
於 2022 年 8 月住了 1 晚
6/10 一般般
jun
2025 年 8 月 1 日
喜歡:整潔度和員工素質
Not worth
jun
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Lisa
2025 年 8 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
The gardens are beautiful and the afternoon tea is an experience not to be missed.
Lisa
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Tim
2025 年 7 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
FREE EV charging in their parking garage. They turned down the bed for us which was a nice touch.
Tim
於 2025 年 7 月住了 1 晚
6/10 一般般
blaine david
家庭旅遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Room odor and problems with the AC unit
blaine david
於 2025 年 7 月住了 4 晚
6/10 一般般
Catherine
2025 年 7 月 31 日
喜歡:員工素質
We thought this would be a real treat staying here but it turned out to be an expensive stay in a pretty average hotel. The robes were over washed cotton ones that I would throw away at home. We paid upfront through Expedia for two rooms and my card was charged $642 after we left and I have called several times to ask why and was told it was an error and my card would be credited, which has not happened and I have had to dispute it with my credit card company. The women’s change room for the pool and gym was absolutely disgusting. Towels piled high on the floor and just generally gross. Clearly they do not have staff to keep the area clean and tidy and I can only assume they clean it once in the morning and then that’s it. By the end of the day it was a disaster area. The staff we dealt with were really fantastic and no complaints there. I had a fantasy to spend my retirement years touring the various fairmont hotels. This stay definitely turned me off that idea.
Catherine
於 2025 年 7 月住了 1 晚
10/10 有夠讚
cheryl
情侶出遊
2025 年 7 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful, historic hotel. Grounds were amazing
cheryl
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Evan
團體旅遊
2025 年 7 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I want to give a shout out to the Fairmont Empress and the staff and specifically Mark . I accidentally booked a non redundable trip for 1 night for the wrong night. Mark and the staff worked with Expedia to resolve the issue and allow my friend and I to atay at the hotel as intended within our budget for our West Coast bucket list trip. It really made our trip that Mark and the Fairmont Staff csme through and resolved the issue even though theybwere under no obligation to do so as i made the booking mistake.
Evan
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Ben
家庭旅遊
2025 年 7 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff extremely welcoming and helpful, I'm amazed it's not 5 star. Everything felt smooth and professional. Pool is great for kids loads of room. Air con works well in rooms. Doors a little thin to rooms so some noise from hallway. Had to bail on hotel breakfast as the queue was too long. Bar and dinner food was great. Few quirks like small bathrooms and lifts to pool difficult to navigate, but justified as an old historic building.
Ben
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Ellen
情侶出遊
2025 年 7 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location.
Ellen
於 2025 年 7 月住了 3 晚
8/10 不錯哦
steve
情侶出遊
2025 年 7 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our stay was great. The historic building was beautiful. Our bed was very comfortable. The bathroom was very clean. We had a nice view of the garden below and the parliament building.
Toilet did not work. Maintenance guy came up said he needed a new part. He would not be able to get the part until tomorrow. But that it would be sufficient to use. It was not we had to call front desk again, maintenance guy showed up with a new part and fixed it.
steve
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Joe,Bonney Lake
情侶出遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved our stay so much we became award memebers
Joe
於 2025 年 7 月住了 1 晚
10/10 有夠讚
jim
情侶出遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All facets First Class!!
jim
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Oleg
情侶出遊
2025 年 7 月 28 日
Icon hotel with so much to see and explore. Great location