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Reviews of Holiday Inn Vicksburg, an IHG Hotel

3 out of 5
Holiday Inn Vicksburg, an IHG Hotel
115 Cypress Centre Blvd., Vicksburg, MS

Reviews

8.4

Very Good

Rating 10 - Excellent. 331 out of 651 reviews" "
Rating 8 - Good. 183 out of 651 reviews" "
Rating 6 - Okay. 81 out of 651 reviews" "
Rating 4 - Poor. 33 out of 651 reviews" "
Rating 2 - Terrible. 23 out of 651 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Hotel room was not livable. It was used as a barbershop from the hair that was all over the room and bathroom. Was unable to get a new room due to hotel being fully booked. Front desk provided me with fresh linen as if i was the housekeeper. Due to the events going on that weekend is was impossible to find another hotel in the area. After calling several hotels in the area and explaining my situation Hampton Inn was able to get me in a room at 1 o'clock in the morning.
Stayed 2 nights in May 2024

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Stayed 1 night in Mar 2024

6/10 Okay

octavio, Lufkin

Liked: Staff & service
Every person we encountered were awesome and polite. The people made this place a 9.0 rating.
Stayed 1 night in Mar 2024

4/10 Poor

Lisa

The best thing about this property was the guy working. He was extremely good and came down and fixed our tv that didn’t have service. The property is overpriced and in need of serious updates.
Stayed 1 night in Mar 2024

6/10 Okay

kiran

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Passable .. old , stained and soiled interiors … mold on bread is the cherry on top … Don’t be fooled by ratings ..
Stayed 1 night in Mar 2024

8/10 Good

Pam

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful..
Stayed 2 nights in Feb 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Excellent experience from check-in, room having everything you need and more, to superb breakfast, and check-out.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four Star Experience
I stayed over night for a business trip. Overall the experience was fine. The staff was very helpful. I did go to the front desk and ask for some toothpaste and there was none so she offered me mouthwash instead, which was nice. I noticed some of the gym equipment was old and rusty and I noticed rust on all of the lamps in the room as well. Other than that my room was clean and the stay was smooth.
Stayed 1 night in Jan 2024

10/10 Excellent

Harvey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Dec 2023

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Trip Nap Over
Quick stopover to break up two-day, 1100 mile trip from Texas to Melbourne, FL. Checked in, grabbed a fish sandwich from a local fast food outlet, hit the rack for about six hours, cleaned up and hit the road. Check it was very efficient. Room and bed were clean and comfortable. Reasonable price for excellent accommodations.
Stayed 1 night in Dec 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very friendly lady that checked us in. Just made us feel at home. Very clean and comfortable bed
Stayed 1 night in Dec 2023

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mirror in the bathroom was very dirty with something smeared on it like lotion
Stayed 1 night in Nov 2023
Response from AGM on 2023/11/30
I would like to apologize for this issue that you experienced during your stay. We will certainly investigate how this lapse in our standards occurred.

10/10 Excellent

Bruno

Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accommodating.
Stayed 1 night in Oct 2023
Response from AGM on 2023/10/24
Thank you so much for your review and for your recent stay with us. We certainly appreciate the feedback and your kind comments. We hope to see you again the next time you come through town!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extra clean hotel. On the website, it said the hotel had a bar and restaurant but it doesn’t. Don’t let that stop you. There’s a great Mexican restaurant right next door.
Stayed 2 nights in Oct 2023
Response from AGM on 2023/10/24
Thank you so much for your kind comments on your stay. We are so pleased to hear that you enjoyed your stay and that you felt welcomed from our staff. We certainly hope to see you again!

10/10 Excellent

Kerry

Stayed 1 night in Oct 2023
Response from AGM on 2023/11/30
Thank you so much for your stay and we hope to see you again!

6/10 Okay

Verified traveler

Disliked: Staff & service
Never again!!!
The room smelled like smoke and the desk person didn’t give a ticket for breakfast and I ended up paying for breakfast. I paid too much for two nights me in my opinion the breakfast should’ve been free. Bad Communication!!!
Stayed 2 nights in Oct 2023
Response from AGM on 2023/11/30
I apologize for the misunderstanding you had but breakfast is charged at our property and your rate did not include breakfast. I apologize for the smell of smoke in your room, but your reservation came over as a smoking room. I apologize for any misunderstandings that you had and we hope you are well.

8/10 Good

Casey

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was top notch and so were the people serving .
Stayed 1 night in Oct 2023
Response from AGM on 2023/11/30
Thank you so much for your kind words about our breakfast staff and we hope to see you again.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Room was very clean, even smelled fresh. The breakfast was excellent and piping hot. T
Stayed 1 night in Oct 2023
Response from AGM on 2023/11/30
We are so pleased to hear that you enjoyed your stay with us and that you enjoyed your breakfast. Thank you so much and we hope to see you again!

6/10 Okay

Thomas

Stayed 2 nights in Sep 2023
Response from AGM on 2023/11/30
Thank you so much for your stay and we hope to you are doing well.

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Sep 2023
Response from T.N. on 2023/10/3
Thank you for do a review of our hotel. Hope to see you again on your next visit to Vicksburg.

10/10 Excellent

Geraldine, Gretna

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my one-night stay while in town for a church event. Staff was courteous, professional and helpful. Property was clean and well maintained. Would stay at this property again if the opportunity arises.
Stayed 1 night in Sep 2023
Response from T.N. on 2023/10/3
Thank you for taking the time to do a review of our hotel. We want all our guest to fill at home while staying with us. We hope to see you again in the future.

8/10 Good

martha

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from T.N. on 2023/9/24
Thank you for taking time to do a review of our hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants. Quiet and safe
Stayed 2 nights in Sep 2023
Response from AGM on 2023/9/21
Thank you so much for your review and we hope to see you again!

10/10 Excellent

Tamie

Stayed 1 night in Aug 2023
Response from AGM on 2023/9/21
Thank you so much

4/10 Poor

Jennifer

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was dirty need to replace stained furniture and clean the carpet and bathroom was crusty will not stay at this location again .Staff was nice just cleanliness was gross
Stayed 1 night in Aug 2023
Response from AGM on 2023/8/14
I do apologize for not meeting your expectations. I assure you that is not the service our hotel offers to our guest. We are addressing all your concerns. And again we apologize for your stay with us.

10/10 Excellent

Lacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Stayed 1 night in Aug 2023
Response from AGM on 2023/9/21
Thank you much for your stay we hope to see you again!

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from AGM on 2023/9/21
Thank you for your review and we hope to see you again!

8/10 Good

Connie, Vicksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from AGM on 2023/9/21
Thank you for your review and we hope to see you again

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from AGM on 2023/9/21
Thank you for your kind words we hope to see you again for a future stay!

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent attentive staff. Our every concern was taken care of immediately. You had to pay for the breakfast but was it ever worth it? You would never find the value in this breakfast off-site. I would wholeheartedly recommend this hotel and as a matter of fact, I have. If you are visiting Vicksburg for any reason, do yourself a favor and stay here. If it's not the cheapest option, you only live once. You won't be disappointed. I have received absolutely nothing for this review. My lady and I travel often and we were very impressed with this stay. That is my motivation here! Sorry for being long-winded but I am sure I have only scratched the surface.
Stayed 2 nights in Jul 2023

8/10 Good

Paul

Stayed 1 night in Jul 2023

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy, staff was friendly, premises were neat and clean, area was quiet. All amenities worked properly, and the room was comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Adam

Stayed 1 night in Jun 2023

10/10 Excellent

Sandra, Irving

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location, clean and courteous staff
Stayed 1 night in Jun 2023

6/10 Okay

Patricia

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property was described as having a bar and grill and an outside pool, that's why we chose it. When we got there we were told the bar and grill was no longer open and the pool had just a couple of chairs that weren't broken.
Stayed 2 nights in Jun 2023

8/10 Good

Jared

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Debra

Traveled with partner
The show was very slippery for old people and their was no bar in the shower to hold on to. The body wash was empty and their was no soap. I guess hotels are stopping the free breakfasts for because now you have to pay for them.
Stayed 1 night in May 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Bradley

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2023

8/10 Good

justin

Liked: Cleanliness
Stayed 1 night in May 2023

6/10 Okay

Lindsay

Stayed 1 night in May 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel - very good value for an overnight stay in Vicksburg!
Stayed 1 night in Apr 2023

10/10 Excellent

PJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was great experience. Highly recommend.
Stayed 1 night in Mar 2023

2/10 Terrible

Precious

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was clean & peaceful. My problem was with Expedia. The website said it was an indoor pool & it wasn't then it was close. If I known that I would have not paid $200 just to sleep in a room. The breakfast wasn't even free, it was 3.99/person
Stayed 1 night in Mar 2023

10/10 Excellent

Asia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot seems to be in the middle of everything
Stayed 2 nights in Mar 2023