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Reviews of Palace Hotel La Conchiglia D'Oro

4.5 out of 5
Palace Hotel La Conchiglia D'Oro
Via Bassano, 7, Vicenza

Reviews

8.4

Very Good

Rating 10 - Excellent. 72 out of 168 reviews" "
Rating 8 - Good. 67 out of 168 reviews" "
Rating 6 - Okay. 19 out of 168 reviews" "
Rating 4 - Poor. 6 out of 168 reviews" "
Rating 2 - Terrible. 4 out of 168 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Perrin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is convenient and I have stayed there many times. The breakfast buffet is very good the rooms are comfortable
Stayed 4 nights in Mar 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel’s staff is very friendly. Buffet breakfast was tasty, they even offered freshly squeezed juice using the choice of your vegetable. Only drawback is the location, but far to walk to the city’s touristy old town, also the hotel is right next to several train tracks.
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - ideally placed.
Lovely hotel, well within walking distance to Vicenza centre. The room was lovely and clean, it overlooked the train station and the car park but the room was really quiet. Breakfast was good. The lady with blonde hair that was working in reception at check in was excellent! Absolutely first class service and she could not have done any more to help. Fantastic service with a smile. I will definitely stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Claudio, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo da ritornare
Stayed 3 nights in Oct 2023

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vincenza sightseeing base & comfort
The hotel is wonderful as a base to see Vicenza - on the 10 bus which goes to & from town (otherwise a 15 min scenic walk along a canal and the local football stadium) & they let us leave our luggage for a few hours after check out so we got in a second day of marvellous museums & churches showing brilliance from Palladio to Bellini (late check out also possible). We bought the half board package, so had a gourmet three course dinner at the leading restaurant on the ground floor & a cooked breakfast with delicious omelette & pastries by reception. The were various pools & hot tubs but didn’t have time to lounge!
Stayed 1 night in Sep 2023

6/10 Okay

Felix, Lexington

Traveled with partner
Liked: Cleanliness
This is more a 3 star hotel. Beds are ok but not comfortable. The hot tub is good. Staff is a bit rigid. Need to smile more.
Stayed 3 nights in Jun 2023

4/10 Poor

Slaven

Business traveler
Disliked: Room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Marc

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from front office on 2023/1/25
Grazie Marc ..was a pleasure to have u here with us! Votation 10!!!!

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Vicenza Hotel
This hotel is a very good value in Vicenza. The location is good and a 30 minute walk to the center of town. There is a very good market and restaurant attached to the hotel. Everything is clean and includes a terrific breakfast. If you are a light sleeper, the train may wake you up, but it is something we got used to after 5 days. This hotel is a definite YES when in Vicenza. The train is 30 minutes to Verona and Padova, and 50 minutes to Venice.
Stayed 4 nights in Sep 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2022

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hepful staff
Stayed 6 nights in Aug 2022

10/10 Excellent

Fatima

Liked: Staff & service, amenities, property conditions & facilities
I had an amazing time everyone was very friendly and the food at the restaurant was incredibly yummy thank you 😊
Stayed 4 nights in Jul 2022

10/10 Excellent

Javier

Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
My family and I stayed for one night. We would definitely stay there again. Room was nice and the private balcony was awesome!
Stayed 1 night in Dec 2021

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Lavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
y favorite hotel
Amazing
Stayed 3 nights in Oct 2020

8/10 Good

WILLI GUSTAV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Samantha, Belgiun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff - facility has everything
Stayed 2 nights in Jul 2020
Response from Daniele on 2020/8/8
Thank you Samantha for your coming. Best regards

10/10 Excellent

Lenworth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
od
Was good
Stayed 1 night in Apr 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient. Easy to drive to, good parking and easy walking distance to the centre of town. Good Beds and pillows.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020
Response from Staff Palace Hotel La Conchiglia D'Oro on 2020/1/7
Grazie! A presto.

6/10 Okay

mildred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible ending.
Family of 4 with a dog. Pay for your pet fee at hotel. Although hotel was OK, it was way to expensive for what and where it is. Parking is free but tiny and terrible. Seems like the whole town parks here. The worse part was leaving the parking lot after we chevere out. Whoever the chef of guys who works at restaurant or deli downstairs wearing white, he blocked us and many off from exiting the parking lot. We couldn’t believe what we saw, he saw several cars stuck, and wouldn’t mive his car, I even yelled and his to please move his car, he ignored everyone, went back inside, we were stuck for like 30 minutes, it was so rude. I called the front desk to please ask someone to move their car or find out who it was because Im sure they knew, and all of a sudden front desk man didn’t understand English! We had spoke earlier and his English was good. Anyway, bigger guys who works downstairs and wears a chef outfit or so, you are the biggest jerk I have seen here in Italy since we moved. Talk about being unconscious and rude.
Stayed 1 night in Nov 2019
Response from Daniele on 2019/11/27
Dear Mildred, thank you for your feedback. We read it and we apologize for what happened but the parking place is for hotel and restaurant guests. If you remember the name of the "bigger guys" from restaurant we can check that. Best regards

10/10 Excellent

janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great the people were super. The restaurant was part of the hotel and the food was wonderful. Cant say enough about Croatian how helpful he was with everything. Would definitely stay there again!
Stayed 3 nights in Oct 2019
Response from Staff Palace Hotel La Conchiglia d'Oro on 2019/10/28
Dear Janelle, thank you very much for your kind feedback, we hope to welcome you again as soon as you can. Best Regards from all of us!

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, nice restaurant downstairs
On arrival we were offered an upgrade at a small cost per night, we felt this was well worth it. The staff at the hotel were fantastic and so friendly. In particular Cristian who couldn't have been more helpful. The breakfast was great with plenty of choice and we also noticed there were gluten free options. The restaurant downstairs is well worth a visit but note it closes in the middle of the day for a time. The hotel is about 25 mins walk from the train station and 15 minute walk from the centre of town.This was no issue for us but you should be able to get a taxi for under €10 ( depends on number of people). We would have no problem staying here again.
Stayed 4 nights in Sep 2019
Response from Staff Palace Hotel La Conchiglia D'Oro on 2019/10/28
Dear Guest, thank you very much for your kind cooperation. Your Feedback is really rewarding. We hope to welcome you as soon as you can . Best Regards

8/10 Good

Therese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Lovely hotel. The friendliness of the staff was amazing. They were very helpful.
Stayed 3 nights in Sep 2019
Response from Staff Palace Hotel La Conchiglia D'Oro on 2019/10/28
Dear Therese, thank you so much, we appreciate your Feedback. Best Regards,

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast good, room was comfy, staff was friendly and helpful, parking was crowded but still available
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
like the location, plus easy bus access. noisy room, ac didn't work.
Stayed 3 nights in May 2019

8/10 Good

Hector

Liked: Cleanliness, staff & service, room comfort
Good place to stay with an awesome restaurant.
It’s location is conveniently close to the downtown area. The hotel was clean but it had a seafood smell in the hallways that wasn’t quite comfortable. Luckily the smell didn’t go inside the room. The bed, pillows and sheets were very comfortable and I was able to get a good night sleep. Although it is close to one of the downtown busiest roads the room was soundproof and the car noise didn’t bother me. The WiFi was fast and reliable. I had no problems surfing the web and get some work done. The hotel is colocated with an awesome seafood restaurant..albeit the seafood smell in the hallway. The service is good and attentive.
Stayed 3 nights in Nov 2018

8/10 Good

Evaldas

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so convenient for where we needed to be the next day. There was an awesome restaurant right next to the hotel and the staff was beyond helpful and kind. We had a king size bed which is so unusual in Europe and the best part was they had the AC working as it was already to incredibly warm for this time of year. Great place to stay!

8/10 Good

Annem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
It’s very good hotel with spacious balcony n bath room Easy to go city centre with bus service number 10 bus.

8/10 Good

Ehud, Ramat Hasharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the stadion ,efficient reception staff a good place to sleep after city your especialy after touring the marvelous Teatro olympico.
Stayed 1 night in Oct 2017

8/10 Good

GB, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, lovely hotel.
The rooms were clean and well kept with a cleaning service daily. No robes and slippers as stated on multiple sites though. The mini bar is actually just a fridge, nothing in it, great if you pick up some alcohol from a local shop though. Oddly, there were no bins in the room. The hotel really does need to include some sort of room handbook with information in! Staff were polite and I'd certainly recommend to a friend.
Stayed 7 nights in Oct 2017

8/10 Good

Mary Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

rashid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice. They could use better beds. Better and fresh breakfast would make it better.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOod location
GOod location and friendly helpful staff

8/10 Good

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It was a 15 minute walk into the town centre, but there is the #10 bus just outside the door that takes 4 minutes and goes every 10 minutes. Friendly staff. Good room, clean. Free wifi.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Awesome Austrian
Comfortable, good size room and vibe. Has comforts of home.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a short walk away from the centre of Vicenza. There's a restaurant and a gourmet supermarket in the same building, part of the hotel. Very convenient. The rooms are very comfortable (pillows are way too low, but that's my only criticism).

10/10 Excellent

Diana Mihaela, Rotherham.United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing❤️Romantic

8/10 Good

pauline and remy, ljubljana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
comfortable and friendly service

6/10 Okay

Igor, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel in an unattractive location
desolate area in the middle of the roads. 10 min walk to the limits of the historic ciy, but still looks and feels like deep in suburbia. Interestingly, the receptionist, after browsing for several minutes , failed to show me the hotel location on the map provided by the hotel - we had to ask another guest instead. The hotel is anyway quite agreeable. room is spacious and reasonably comfortable except for couple of things: the unfoldable sofa was way too narrow to comfortably space two our kids and ... surprisingly, the shower had no curtain, so the drops flew around all the bathroom making thing wet and floor dangerously slippery. I tried to enquire at the desk and got reply that the absence of a cabinet or a curtain has something to do with the local law ... which seems rather weird to me.