Exterior

Reviews of Hotel Des Trois Couronnes

5 out of 5
Hotel Des Trois Couronnes
Rue d'Italie 49, Vevey

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 60 reviews" "
Rating 8 - Good. 12 out of 60 reviews" "
Rating 6 - Okay. 1 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us the main reason to come to Vevey was to go to the Chaplin Museum, we stayed 2 nights in this hotel, everything was perfect: the room, service, location, the hotel is in a very beautiful building situated on a lake. We loved Vevey, it is a quiet place, very relaxing, a short bus ride to the museum, the hotel gives a free pass to the public transportation. I strongly recommend the hotel, Vevey and the fantastic Chaplin Museum.
Stayed 2 nights in Oct 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded our expectations in every way. Excellent staff, housekeepers, front desk. We stayed five nights and hated to leave.
Stayed 5 nights in Aug 2023
Response from Philippe / Duty Manager on 2023/9/5
Dear valued guest,Thank you so much for sharing your feedback regarding your recent five-night stay at the Hotel des Trois Couronnes. We are delighted to hear that your experience with us exceeded your expectations in every way.Our team takes great pride in providing excellent service, from our attentive staff to our dedicated housekeepers and front desk team. It's truly heartwarming to know that their efforts contributed to making your stay so enjoyable.We understand that leaving can be bittersweet when you've had such a wonderful time with us, but please know that our doors are always open, and we would be thrilled to welcome you back for another exceptional stay whenever you're ready to return.Once again, thank you for choosing the Hotel des Trois Couronnes, and we look forward to the pleasure of hosting you again in the future.Warm regards,

10/10 Excellent

Joo Hyun

Stayed 2 nights in Aug 2023
Response from Philippe / Duty Manager on 2023/10/1
Dear Guest's,We hope this message finds you well. We wanted to take a moment to express our sincere gratitude for choosing Hotel des Trois Couronnes for your recent stay. Your comfort and satisfaction are our top priorities, and we're delighted to hear that your experience exceeded your expectations.We're thrilled to receive your 5/5 rating and kind words about your stay. Our entire team works tirelessly to provide exceptional service and a memorable experience for all our guests, and your feedback motivates us to continue delivering the best hospitality possible.If there's anything specific that made your stay exceptional or any suggestions for improvement you'd like to share, please don't hesitate to reach out. Your insights are invaluable as we strive to enhance our services continually.Thank you once again for choosing Hotel des Trois Couronnes, and we genuinely hope to welcome you back in the near future. It would be our pleasure to host you again and make your next stay even more remarkable.Warmest regards,

8/10 Good

Theadora, Mount Airy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel right on the lake. I’ll list the pro’s and con’s Pro’s: We were traveling with a teenager and the room was big enough for her to have her own twin bed and there was ample space for all 3 of us. The cleaning staff was fantastic! Turned down the beds every evening w/ a chocolate on our pillows. Fresh towels every day. Very clean property and room Location was perfect! Walkable to many restaurants Con’s: They do not have bfast included in the stay and bfast is $38.00/per person!! We ate dinner at hotel once and it was very over priced for the food. No coffee pot or Nespresso in room so if you are a coffee drinker as I am you are paying for coffee EVERY MORNING which for the price of the hotel is ridiculous they can’t give you a cup of coffee for free! This really did annoy me! They charged us for parking BUT they simply left the car in the open lot in the front of the hotel, it was not garaged and the car got covered in sap! The car was spotless when we arrived not so when we left and it was also an expensive per night fee to have the car there. Not sure I’d return to this hotel again. For the price I’m just not sure it’s worth it.

10/10 Excellent

Riyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel ever!!!
I had my best weekend here! Everyone I met here was super nice. Room was very comfortable and clean. I enjoyed the spa and restaurant too.
Stayed 1 night in Jun 2023
Response from Philippe / Duty manager on 2023/6/22
Dear guest,Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you had the best weekend at Hotel des Trois Couronnes. Your kind words mean the world to us.We are delighted that you found our team to be exceptionally friendly and accommodating. Our staff takes great pride in providing top-notch service to ensure that our guests feel welcomed and well taken care of throughout their stay. Your recognition of their efforts is truly appreciated.It brings us joy to know that you found your room to be comfortable and clean. We believe that a cozy and well-maintained environment is essential for a relaxing stay, and we are delighted that it met your expectations.We are also glad to hear that you enjoyed our spa facilities. Our goal is to create a serene and rejuvenating atmosphere where guests can unwind and indulge in a range of spa treatments. It is wonderful to know that you had a memorable experience.Additionally, we are thrilled that you had a delightful dining experience at our restaurant. Our culinary team takes great pride in crafting exceptional dishes using the finest ingredients. We are pleased to have been able to provide you with a satisfying culinary journey during your stay.Thank you once again for your kind words. It was an honor to have you as our guest, and we truly appreciate your recommendation. We cannot wait to welcome you back for another outstanding experience at Hotel des Trois Couronnes.Warm regards,The Hotel des Trois Couronnes Team

10/10 Excellent

Fred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Upscale old world property on the lake with 5 star service!
Stayed 5 nights in Apr 2023
Response from Philippe / Duty Manager on 2023/5/9
Dear Fred,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and found our property to be upscale and old-world, and our service to be 5-star.At our hotel, we are committed to providing our guests with a luxurious experience, and we are delighted to hear that we were able to meet your expectations. Our team takes great pride in delivering exceptional service to our guests, and we are pleased to know that we were able to make your stay enjoyable.Thank you again for choosing to stay with us, and we look forward to welcoming you back soon for another wonderful stay.Best regards,

10/10 Excellent

rozita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Vevey
we stayed here for one night and it was so amazing and the view is out of this world ! it is a magical place .
Stayed 1 night in May 2023
Response from Philippe / Duty Manager on 2023/5/9
Dear Rozita,Thank you for choosing to stay at our hotel and for taking the time to share your positive experience with us. We are thrilled to hear that you had an amazing stay and that you found the view from our hotel to be out of this world. We couldn't agree with you more - the views from our property are truly magical and we are glad that you enjoyed them.Our team takes great pride in providing our guests with exceptional service and a memorable experience, and we are delighted that we were able to exceed your expectations during your stay.Thank you again for choosing our hotel and for sharing your kind words with us. We look forward to welcoming you back in the future.Best regards,

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. Staff was amazing.
Stayed 1 night in Sep 2022

10/10 Excellent

Bhavik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2022
Response from Philippe on 2022/9/11
Dear Mr. Bhavik, We thank you for your visit and your comment. We hope to see you soon in your second home. Regards

8/10 Good

Fred

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lake front hotel
Stayed 3 nights in Jul 2022

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were so attentive
Stayed 1 night in Jun 2022

8/10 Good

Philippe

Stayed 1 night in Mar 2022
Response from l'équipe Qualité on 2022/4/10
Bonjour, Merci pour votre note, nous espérons vous revoir bientôt sur la Dolce Riviera. Cordialement

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Hotel!
Lovely experience staying at this wonderful grand hotel. Reminded me of The Grand Budapest Hotel. Old school luxury in the lobby areas. Rooms have recently been revamped with modern amenities. Beautiful views of Lake Geneva and the mountains behind.
Stayed 3 nights in Dec 2020

10/10 Excellent

Fabio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Andreas

Business traveler
Liked: Cleanliness, staff & service, room comfort
Location, location, location
The location is awesome, directly on lake Geneva. Breakfast, lunch or Dinner - all exceptional
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2020

8/10 Good

Marshall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Vevey hotel
Beautiful hotel on the shores of Lake Geneva. Service is 5 star, and the hotel is beautiful.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very friendly staff. Highly recommended.
Stayed 1 night in Aug 2019

10/10 Excellent

Christos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very large rooms, Amazing view, great location and very friendly and helpful staff. Highly recommended.
Stayed 1 night in May 2019

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel with a nice gym. Nice individually styled rooms.
Stayed 3 nights in Jan 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in an amazing location
Fantastic hotel in an amazing location, whether for business or leisure, winter or summer.
Stayed 1 night in Nov 2018

10/10 Excellent

Marion

Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Stayed 1 night in Sep 2023
Response from Philippe / Duty Manager on 2023/10/1
Dear Guest's,We hope this message finds you well. We wanted to take a moment to express our sincere gratitude for choosing Hotel des Trois Couronnes for your recent stay. Your comfort and satisfaction are our top priorities, and we're delighted to hear that your experience exceeded your expectations.We're thrilled to receive your 10/10 rating and kind words about your stay. Our entire team works tirelessly to provide exceptional service and a memorable experience for all our guests, and your feedback motivates us to continue delivering the best hospitality possible.If there's anything specific that made your stay exceptional or any suggestions for improvement you'd like to share, please don't hesitate to reach out. Your insights are invaluable as we strive to enhance our services continually.Thank you once again for choosing Hotel des Trois Couronnes, and we genuinely hope to welcome you back in the near future. It would be our pleasure to host you again and make your next stay even more remarkable.Warmest regards,

10/10 Excellent

Ilaria

Stayed 1 night in Sep 2023
Response from Philippe / Duty Manager on 2023/10/1
Dear Guest's,We hope this message finds you well. We wanted to take a moment to express our sincere gratitude for choosing Hotel des Trois Couronnes for your recent stay. Your comfort and satisfaction are our top priorities, and we're delighted to hear that your experience exceeded your expectations.We're thrilled to receive your 10/10 rating and kind words about your stay. Our entire team works tirelessly to provide exceptional service and a memorable experience for all our guests, and your feedback motivates us to continue delivering the best hospitality possible.If there's anything specific that made your stay exceptional or any suggestions for improvement you'd like to share, please don't hesitate to reach out. Your insights are invaluable as we strive to enhance our services continually.Thank you once again for choosing Hotel des Trois Couronnes, and we genuinely hope to welcome you back in the near future. It would be our pleasure to host you again and make your next stay even more remarkable.Warmest regards,

8/10 Good

Stéfan

Liked: Cleanliness, room comfort
Disliked: Staff & service
L'hôtel est très beau mais certaines chambres sont encore d'époque, c'est un joli style mais qui ne plaît pas à tout le monde. Pour ma part, je n'aime pas trop me doucher dans une baignoire avec un rideau de douche pas trop grand. Sinon c'est très propre. Le service au bar laisse par contre à désirer, le personnel est très gentil mais c'est extrêmement lent et il n'y a pas d'organisation entre les serveurs.
Stayed 1 night in Jun 2023
Response from Philippe / Duty manager on 2023/6/22
Cher client,Nous vous remercions d'avoir choisi l'Hôtel des Trois Couronnes et d'avoir partagé votre expérience avec nous. Nous sommes ravis que vous trouviez notre hôtel très beau et nous tenons à préciser que notre établissement est en effet un hôtel historique depuis 1842, situé sur les rives du lac de Genève et construit dans un style Belle Époque.Nous comprenons que le style des chambres, bien que charmant pour certains, peut ne pas convenir à tous les goûts. Les chambres de notre hôtel reflètent en effet l'histoire et l'élégance de l'époque dans laquelle il a été construit. Cependant, nous prenons note de vos commentaires et nous veillerons à les transmettre à notre équipe de direction pour prendre en considération les préférences de nos clients.Nous regrettons que vous ayez trouvé inconfortable la combinaison baignoire-rideau de douche dans votre salle de bains. Nous comprenons l'importance d'une expérience de douche agréable et nous prendrons en compte vos commentaires dans nos efforts d'amélioration continue.Nous sommes heureux de savoir que vous avez trouvé notre hôtel très propre, car nous attachons une grande importance à maintenir des normes d'hygiène et de propreté élevées dans toutes nos installations.En ce qui concerne le service au bar, nous sommes désolés d'apprendre que vous avez trouvé le service lent et qu'il y avait un manque d'organisation entre les serveurs. Votre retour est précieux, et nous nous excusons pour ce désagrément. Nous travaillerons avec notre équipe du bar pour améliorer l'efficacité du service et assurer une meilleure coordination entre les membres du personnel.Nous vous remercions sincèrement d'avoir partagé votre expérience avec nous, car cela nous permet de nous améliorer et de mieux répondre aux attentes de nos clients. Nous espérons avoir l'opportunité de vous accueillir à nouveau à l'Hôtel des Trois Couronnes et de vous offrir une expérience encore plus agréable lors de votre prochaine visite.Cordialement,L'équipe de l'Hôtel des Trois Couronnes

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurz trip
Stayed 1 night in Apr 2023
Response from Philippe / Duty Manager on 2023/5/9
Dear Rene,Thank you for choosing Hotel des Trois Couronnes as your accommodation during your recent stay. We are delighted to hear that you were satisfied with your experience with us.At Hotel des Trois Couronnes, we strive to provide our guests with exceptional service and a comfortable stay. We are glad to know that we met your expectations and that you enjoyed your time with us.We hope to have the pleasure of welcoming you back in the future. Please do not hesitate to reach out to us if there is anything we can assist you with in the meantime.Warm regards,

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr stimmiger Aufenthalt
Alles perfekt. Der Service sehr zuvorkommend und das Frühstück wunderbar. Unser Zimmer war elegant und die Qualität des Bettes unglaublich gut. Kleinere Spuren der Zeit ( Lampenschirme und Teppich… ) haben uns nicht gestört. Bad war sehr klein und mit Badewanne. Ich mag lieber eine begehbare Dusche. Vielleicht frage ich das nächste Mal danach;) falls es modernere bäder hat.
Stayed 2 nights in Jul 2022

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique endroit
Excellent séjour, agréable attention de tout le personnel, restaurant de très belle facture et accueil très apprécié. Attention pas important mais la TV coupait toutes les 10 mins … problème réseau… mais vous ne venez pas dans cet hotel pour la TV.
Stayed 1 night in Nov 2021

8/10 Good

Pierre-Francois

Liked: Cleanliness, staff & service, room comfort
Correct
Agreable dans un hôtel historique. Aléas dû à une vielle bâtisse, fuite d’eau dans la salle de bain qui reasortait dans la chambre sur la moquette. Restaurant bon mais pas wahou. Le rapport qualité/prix est correct pour l’endroit.
Stayed 1 night in Aug 2021

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entspannende Tage
Sehr schönes, ruhiges Zimmer Generell sehr ruhiges Hotel. Ideal zum entspannen
Stayed 2 nights in Apr 2021

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hotel
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2020

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localisation parfaite et les chambres (grandes) ont une vue incroyable sur le lac et les montagnes. Situation très calme. Lit et commodités très confortables. Piscine et spa très grands
Stayed 1 night in Sep 2020

10/10 Excellent

Alice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Kevin William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Vera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Salle de bain spacieuse. Chambre très propre. Très bon service.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt und geschulte freundliche Mitarbeiter
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend en amoureux
La déco est magnifique, le lit très confortable, la salle de bain impeccable et le SPA est vraiment sympa. La vue sur le lac et les petites attentions dans la chambre sont très appréciables! Nous avons passé un très agréable séjour.
Stayed 1 night in Oct 2019

8/10 Good

AKIO, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい、、、が。
素晴らしいホテルでした。 ただ、朝食はホテルの品数が少なくイマイチでした。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2019