Sauna, spa tub, steam room

Reviews of Astra Hotel Vevey

4 out of 5
Astra Hotel Vevey
Place de la Gare 4, Vevey, VD

Reviews

8.8

Excellent

Rating 10 - Excellent. 147 out of 314 reviews" "
Rating 8 - Good. 135 out of 314 reviews" "
Rating 6 - Okay. 22 out of 314 reviews" "
Rating 4 - Poor. 7 out of 314 reviews" "
Rating 2 - Terrible. 3 out of 314 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

YAHYA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, except the net is weak signal.
Stayed 5 nights in Apr 2024
Response from Chris on 2024/4/22
Hi,Thanks for staying with us & your feedbacks.Last week we made a complete update of the wlan system to make it more stable and efficient for users. That's why you may have had to reconnect and we're very sorry about that.See you soon in Vevey.

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location next to train station, a few streets away from the lake and next to many fantastic restaurants. The staff was very friendly too!
Stayed 1 night in Mar 2024
Response from Chris on 2024/4/16
Hi Chelsea,Thanks for your kind feedbacks.Have you also enjoyed a tasty meal in our historic restaurant "Brasserie La Coupole 1912"?Sunny regards,

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
This property was fabulous, the staff friendly and attentive. I returned there after my first stay in Switzerland
Stayed 1 night in Oct 2023
Response from Chris on 2023/12/29
Thanks & see you soon

10/10 Excellent

Sumayya

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, views, and accessibility! Have a lovely new year :)
Stayed 1 night in Dec 2023
Response from Chris on 2023/12/29
Thanks & happy holiday season, see you soon.

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Nov 2023
Response from Chris on 2023/11/29
Merci Laura

10/10 Excellent

Christopher

Stayed 1 night in Nov 2023
Response from Chris on 2023/12/11
Merci

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location. Very accommodating reception staff
Stayed 2 nights in Sep 2023
Response from Chris on 2023/10/30
Thanks for staying with us

10/10 Excellent

Henk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023
Response from Chris on 2023/10/30
Thanks

8/10 Good

Sarah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had issue with our first room. But our 2nd room was great they gave us a balcony which we enjoyed. Food was good.
Stayed 2 nights in Sep 2023
Response from Chris on 2023/10/30
Dear Sarah,,Thank you for taking the time to share your feedback about your recent stay at Astra Hotel Vevey. We truly value your input and are pleased to hear your thoughts.We apologize for the issue you experienced with your first room, but we're glad that the situation was resolved and that your second room, with the balcony, met your expectations. We aim to provide our guests with comfortable and enjoyable accommodations, and it's great to know that you had a pleasant experience in your second room.Additionally, we're delighted to hear that you enjoyed the food during your stay. Our culinary team works hard to offer a delicious dining experience, and your positive feedback is much appreciated.We hope to welcome you back to Astra Hotel Vevey in the future.Thank you for choosing Astra Hotel Vevey for your stay, and we look forward to serving you again.Warm regards,

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice and welcoming. I definitely would stay again and I highly recommend.
Stayed 6 nights in Jul 2023

8/10 Good

Jonathan

Stayed 7 nights in Jun 2023
Response from Chris on 2023/7/14
Merci

10/10 Excellent

Justin

Response from Chris on 2023/4/11
Merci Justin à bientôt sur la Riviera Vaudoise.

10/10 Excellent

YAHYA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with very good price
Stayed 2 nights in Sep 2022
Response from Chris on 2022/10/19
Thanks see you soon

10/10 Excellent

Allison, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, excellent location, across the road from the train station, close to the lake, lovely lakeside promanade. Lovely buffet breakfast.
Stayed 5 nights in Aug 2022
Response from Chris on 2022/9/29
Thanks Allison see you soon

10/10 Excellent

Gisela

Stayed 2 nights in Jul 2022

10/10 Excellent

Sanjay, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. The staff were very attentive and helpful. The location was great for travelling around. Lots of shops and places to eat and drink. Very close to the lake and train station.
Stayed 3 nights in Jun 2022

10/10 Excellent

Mascha

Stayed 1 night in May 2022
Response from Chris on 2022/5/25
Merci Mascha, salutations ensoleillées de la Riviera Vaudoise

10/10 Excellent

Inga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great personal!
Great personal!
Stayed 1 night in Dec 2021
Response from Chris on 2022/2/10
Thanks Inga

10/10 Excellent

Haneta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family room!!!
Nice family room. They have 2 bathrooms. Although quite old bathroom but very clean. Breakfast has enough varieties and nice quality food. Staff in restaurant during breakfast are very friendly especially for the lady that was there on xmas morning. Location perfect just in front of train station but still very quite. Lovely view from our room.
Stayed 2 nights in Dec 2021
Response from Chris on 2022/2/10
Hi Haneta, Thank you for your feedback and glad that our new family rooms have given you full satisfaction. Sunny regards,

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great staff excellent hotel.
Stayed 2 nights in Nov 2021
Response from Chris on 2021/12/8
Thanks for your feedbacks I will share with my staff.

8/10 Good

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Chris on 2021/10/3
Bonjour, Merci Anna à bientôt.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very pracyical
Stayed 2 nights in Aug 2021
Response from Chris on 2021/8/23
Thanks see you soon

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sympa proche de toutes commodités. Chambre nickel et personnel pro. J'ai passé un bon séjour.
Stayed 2 nights in Jul 2021
Response from Chris on 2021/7/22
Bonjoour, merci beaucoup nous pouvons que nous réjouir de votre séjour. A très bientôt.

8/10 Good

Eugene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Chris on 2021/5/14
Merci

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

MATTHEW

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020
Response from Chris on 2020/3/31
Thanks Matthew See you soon

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and excellent location - friendly staff excellent price-performance ratio.
Stayed 2 nights in Mar 2020
Response from Chris on 2020/3/12
Dear Customer, Thanks for your feedbacks. See you soon

10/10 Excellent

Ekene, Lagos, Nigeria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good, proximity to the train station. The staff were extremely friendly and were of great help if and when needed.
Stayed 1 night in Feb 2020
Response from Flora on 2020/2/15
Dear Ekene, Thank you very much for your review and for sharing your experience with our hotel. We are happy to read that you enjoyed your stay at Astra hôtel and we are looking forward to welcoming you again very soon. Best Regards,

10/10 Excellent

Deepankar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!. I'm staying here every time. The staff is extraordinary - pleasant, helpful, getting things done. You have conference rooms for business meetings. Lovely spacious rooms.
Stayed 2 nights in Dec 2019
Response from Chris on 2019/12/15
Dear Deepankar, Thanks for your fidelity in your home in Vevey. See you soon.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and the Staff. Near to every thing and also have nice restaurants and Caffe
Stayed 4 nights in Sep 2019
Response from Chris on 2019/9/18
Dear Customer, Thanks for staying with us & feedbacks. Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position ! Lovely rooms ! Varied breakfast and very good service All in all good experience !
Stayed 2 nights in Jul 2019
Response from Chris on 2019/8/2
Dear Guest, Thanks for staying with us & sharing your feedbacks. Sunny regards,

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019
Response from Chris on 2019/7/15
Thanks for staying with us in Vevey

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An experience
I made a mistake, usually I don't take any breakfast and I did the reservation without it. Once at the hotel I have been asked if I wanted it and I accepted it. By the end of the stay I didn't use it the breakfast at all, and correctly they felt like charging it, but by the end they understood my situation and they have been kind enough, not to charge me. This by the time I did the reservation without and as I haven't used it. However, the réceptionist has been pushy and strong on her point. Only when I accepted to pay it for not having more troubles, she stepped back and decided not to charge me. The situation was a bit unexpected and ruined a bit my great opinion at the real end. Either you charge it or you don't charge it it's fine to me, but don't create a théâtre in the réception. For everything else, rooms are clean, a bit dark, very nice bathrooms, great location and you are in Montreux in 10-15 minutes either by train or by bus. Thank you for everything!
Stayed 2 nights in Jul 2019
Response from Chris on 2019/7/14
Dear Ronnie, Thanks for staying with us during the 53rd edition of Montreux Jazz Festival. We will check all instructions for breakfast with our staff. Kind regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Chris on 2019/7/9
Thanks

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Chris on 2019/7/9
Dear Michael, Thanks for staying with us.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights during Montreux Jazz Festival. Very convenient bus and yrain service. Nice rooftop bar with views. Staff all very helpful. Possibly a little dated. but thats really stretching for a negative. Didnt eat at hotel so cant comment.
Stayed 2 nights in Jul 2019
Response from Chris on 2019/7/9
Thanks for stayin with us during Montreux Jazz Festival. 7 minutes by train from the Astra to Montreux & for free with the Riviera Card. See you sson.

10/10 Excellent

Ilja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Chris on 2019/7/10
Cher Ilja, Merci pour votre visite pendant le Monteux Jazz Festival. A la prochaine. Meilleures salutations.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Chris on 2019/7/4
Cher David, Merci pour la visite sur la Riviera Vaudoise. Salutations,

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Fantastic location and great hotel
Stayed 3 nights in Jun 2019
Response from Chris on 2019/6/11
Dear Suzanne, Thanks for your visit & feedbacks. Sunny regards,

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Chris on 2019/5/24
Dear Philip, Thanks for your visit. Sunny regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable stay for our party. Location, facilities and staff were all first clas.
Stayed 5 nights in May 2019
Response from Chris on 2019/5/21
Dear Guest, Thanks for choosing the Astra Hotel Vevey & taking the time to complete the survey who help us improve our services. Kind regards,

10/10 Excellent

Wee, Singapore

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff and its convenient location. On my last day of stay, to catch the early train to Zurich, breakfast only starts at 7pm on Sunday. The staff offers me a cup of coffee and croissants despite the restaurant is not open for breakfast yet.
Stayed 4 nights in Apr 2019
Response from Chris on 2019/5/14
Dear Wee, Thanks for staying with us in Vevey. I will share your comments with my staff. See you soon in your home in Switzerland. Sunny regards,

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right next to the train station, and this is a very important reason for me to choose this hotel. Besides, the room is clean and spacious.
Stayed 4 nights in Apr 2019
Response from Chris on 2019/5/6
Dear Customer, Thanks for sharing with us your satisfaction. Kind regards,

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location & friendly staff
I was in Vevey for just one day on business and needed to check in early to get ready after a red-eye flight. Location right in front of the train station was the reason I selected Astra, and the staff was very accommodating for my early check-in. The flip side of the convenient location is lack of view, but my inward facing room was very quiet. Also, the lake was just a short walk away in any case.
Stayed 1 night in Apr 2019
Response from Chris on 2019/5/8
Dear Christine, Thanks for staying with us. I am glad to read your comments & will share & thanks my Astra Staff. Kind regards,

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019
Response from Chris on 2019/4/30
Dear Customer, Thanks for the note, unfortunately we cannot find out what disapointed you, without any feedbacks. See you soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every things. It have it all. Location,entertainment, shopping and coffee shop's. Very happy with my choices.
Stayed 3 nights in Apr 2019
Response from Chris on 2019/4/16
Dear Guest, Thanks for sharing with us your satisfaction. Sunny regards,

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
perfectly located for Vevey
Stayed 1 night in Jan 2019
Response from Chris on 2019/1/28
Dear Tim, Thanks for staying with us & sharing your experience. See you soon.

6/10 Okay

Maziar

The staff was very friendly. The room was clean and the bed comfortable. But there is no coffee maker in the room, not even a water boiler, so we had to start our long journey without the usual morning coffee!! For a 4 star hotel the bathroom is really outdated and taking a shower turns to a burden. Comfortable bed and clean room
Stayed 1 night in Nov 2018
Response from Chris on 2018/12/3
Dear Guest, Thanks for staying with us at the Astra Hotel Vevey. We have some coffee & tea tray ready to be deliver in your room, upon request. In all superior & Junior Suite we do have some Nespresso coffe machine. Hope to see you soon in Vevey.

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Astra vevey
A short overnight stay, ceck in quick, room very comfortable, restaurant and facilities were as expected.
Stayed 1 night in Oct 2018
Response from Chris on 2018/10/23
Dear Clive, Thanks for your recent visit in Vevey. See you soon. Sunny regards

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Perfect hotel next to the raulway statio Excellent restaurant !!!!
Stayed 1 night in Oct 2018
Response from Chris on 2018/10/8
Dear Luc, Thanks for staying with us at the Astra Hotel Vevey & taking time to share your feedbacks. Sunny Regards,