2/10 很糟糕
SHANELL
親子旅遊
2025 年 4 月 21 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We checked in the hotel after driving 8 hours on a Easter weekend we understood we got into our room about 12:00 Easter morning there was a roach floating in the toilet there was roaches smashed on the wall that was roaches crawling all over the floor there was blood on the pillowcase dirt stuck to the really sticky I understood that we stayed in the room for 2 days we asked for half of the first day back or some of our money back and we will refuse said the boss was not on property prior to the front desk when we arrived at the property of the front desk clerk had her pants and zipped listening to music gave us a very nasty attitude we would like a refund or we could dispute the charges we have pictures of the roaches that they're the blood show them to the front that's clerk and was refused any refund and we had pictures of how we left the room
SHANELL
於 2025 年 4 月住了 2 晚