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Reviews of Ledgestone Hotel Vernal

2.5 out of 5
Ledgestone Hotel Vernal
679 West Main Street, Vernal, UT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 177 out of 247 reviews" "
Rating 8 - Good. 64 out of 247 reviews" "
Rating 6 - Okay. 4 out of 247 reviews" "
Rating 4 - Poor. 1 out of 247 reviews" "
Rating 2 - Terrible. 1 out of 247 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Antony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and in a good location. We stayed at Vernal to break up a long journey and was pleased with our choice.
Stayed 1 night in Jun 2022
Response from Anna B. on 2022/6/12
We are so happy to hear that your stay with us was so enjoyable. We hope you get the chance to come stay with us again.

4/10 Poor

Scotty

Stayed 1 night in Dec 2021
Response from Anna B. on 2021/12/19
Thank you for leaving us a review. I would love the opportunity to talk to you and discover more about your stay with us and what we could do better. Please contact the hotel directly.

10/10 Excellent

Ruby

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Had fridge, stove, kitchen stuff for a longer stay
Stayed 1 night in Dec 2021
Response from Anna B. on 2021/12/6
Thanks you for taking time to leave us feedback. We appreciate hearing that you enjoyed the amenities we have to offer. We hope you get the chance to come again.

10/10 Excellent

Harshad, Fort Smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property near Dinosaur national monument. Friendly staff. Clean, quiet room with comfortable bed.
Stayed 1 night in Nov 2021
Response from Anna B. on 2021/12/6
Thank you for leaving us such a nice review. We are so glad that you enjoyed your stay with us and hope you return again.

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved that the room had a small kitchen that was perfect
Stayed 5 nights in Nov 2021
Response from Anna B. on 2021/12/2
We are so happy to hear that you enjoyed the kitchenette and were willing to take time out and let us know. Tthank you for staying with us and we hope you get to come again.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Large rooms with kitchen.
Stayed 1 night in Jul 2021
Response from Anna B. on 2021/7/22
Thank you for leaving us feedback. We appreciate knowing that you enjoyed your stay with us and we hope you get the chance to come back and stay with us again.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a small kitchenette that allowed us to prepare food for our son who has a lot of food allergies so that was great. Even though the hotel was quite full during our stay we never heard other guests from our room. There was FREE laundry machines on-site and that was an absolute game changer. We were able to wash all our clothes before leaving and heading home with a bag full of clean laundry instead of dirty is a game changer. We will be staying there again!
Stayed 3 nights in Jul 2021
Response from Anna B. on 2021/7/12
Thank you for taking time out to leave us such a nice review. We loved hearing that the accommodations at the hotel helped you enjoy your stay with us as well as your trip as a whole. We certainly hope to see you again.

10/10 Excellent

javiera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and fully equiped room + convenient location
Great place to sleep before (or after) visiting Dinosaur National Monument. Close to two playgrounds in case you have high energy kids. There is a Walmart in town great to get everything you need to continue your roadtrip. The hotel it self is clean and very comfortable. The room was amazing because it had a stove, fridge and microwave. We made our own breakfast and eat it there. The room is spacious too.
Stayed 1 night in Jun 2021
Response from Anna B. on 2021/6/28
Thank you for leaving us a nice review. We are so happy that you found some great things to do around the hotel and around town. We also love hearing that you enjoyed the amenities the hotel has to offer. We hope you get the chance to come through town again.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great three night stay at the Ledgestone Hotel
We enjoyed our three night stay immensely. The staff was very friendly and helpful. The entire hotel was spotless. We enjoyed the artwork, fitness room, business area and lobby. The laundry room was immaculate and had many new washers and dryers, all complimentary. Our room was comfortable and had a full size refrigerator, microwave, stovetop and all the appointments necessary for preparing breakfast, lunch or dinner. I appreciated the clean well lighted refuse room where I could feel comfortable getting rid of extra refuse. The parking lot was well lit. The Ledgestone Hotel will always be our favorite place to stay in Vernal.
Stayed 3 nights in Jun 2021
Response from Anna B. on 2021/6/21
Thank you for taking the time out of your schedule to leave us such a nice review. We so appreciate hearing that your stay with us was pleasant and that you enjoyed all the great amenities our hotel has to offer. We sure hope your travels bring you back to Vernal again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Anna B. on 2021/6/29
Thank you for the great review. We appreciate hearing it. We hope you get to come back again.

10/10 Excellent

Merry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll Stay Here Again!
Very clean accommodations and friendly staff. The room was outstanding.
Stayed 3 nights in Jun 2021
Response from Anna B. on 2021/6/18
Thank you for such a kind review of our hotel. We appreciate hearing that your stay with us was so enjoyable. We hope you come again or visit our other properties in Yakima. Billings and Elko.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Lovely room. Spacious. Comfortable bed and pillows. Excellent value. Free washer and dryer.
Stayed 3 nights in May 2021
Response from Anna B. on 2021/6/7
We are so happy hearing that your stay with us was comfortable and enjoyable. We hope that you get to come stay with us again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021
Response from Anna B. on 2021/6/17
Thank you for the kind review. We are happy you enjoyed your stay with us.

8/10 Good

Verified traveler

Stayed 1 night in May 2021
Response from Anna B. on 2021/6/7
Thank you for taking the time to leave us feedback. We appreciate it.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised to find our room had a kitchen. Check I staff was very friendly & even recommended a supper restaurant. Also was happy to split our bill. Enjoyed the stay.
Stayed 1 night in May 2021
Response from Anna B. on 2021/5/24
Thank you for taking the time to leave us feedback. We are so happy to hear that you enjoyed your stay with us and hope your travel bring you back to stay with us again.

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Unique floor plan with full size fridge, stove top and microwave. Also, pots, pans, dishes and utensils were provided. Queen bed with pullout loveseat, large bathroom with clothes closet, cable tv and internet were a plus. The room could use better cleaning.
Stayed 1 night in May 2021
Response from Anna B. on 2021/5/4
Thank you for sharing your feedback. We are happy you enjoyed the room and amenities. We are sorry that you felt the room could have been cleaner. We strive hard to provide clean rooms and I am sorry we did not meet expectations. I will notify our team and ensure that we are providing meeting better standards.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Anna B. on 2021/4/27
Thanks for the great feedback. We are happy you stayed with us and enjoyed it. Please come back again.

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was newer property with a nice kitchenette. Price was right. Highly recommend.
Stayed 1 night in Mar 2021
Response from Anna B. on 2021/3/22
Thank you taking the time to leave us such a nice review. We are so happy that you enjoyed your time here with us and hope that your travels bring you back again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Loved having a kitchen...sink, full size ref and a two burner hot plate in the room. Spacious and super clean room.
Stayed 1 night in Mar 2021
Response from Anna B. on 2021/3/11
Thank you for taking time to leave us a review. We are so happy that your room was comfortable and clean and that it made your stay enjoyable. We hope you get the chance to come back again.

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Very spacious and clean big rooms mini kitchen was very nice. It was like a small apartment.
Stayed 4 nights in Mar 2021
Response from Anna B. on 2021/3/11
Thank you for the kind review. We are happy to know that you enjoyed the room and amenities during your stay. We hope you get the chance to come see us again.

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from Anna B. on 2021/2/22
Thank you for leaving us feedback. We appreciate knowing your stay was enjoyable. We hope you come stay with us again.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Anna B. on 2021/1/26
Thank you for the great review. We are thrilled to know you enjoyed your stay with us and your photos are top notch. Please come see us again soon.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Anna B. on 2020/10/2
Thank you for taking time to leave us feedback. We hope you get to come back soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, seemingly new hotel with nice rooms. Very good stay.
Stayed 2 nights in Sep 2020
Response from Anna B. on 2020/9/29
Thank you for the great review. We are happy to know that that you enjoyed your stay with us.

10/10 Excellent

Irasema

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Anna B. on 2020/9/29
Thank you for leaving us a review. We appreciate knowing you enjoyed your stay with us.

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Anna B. on 2020/9/29
Thank you for leaving us a review.

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020
Response from Anna B. on 2020/9/29
Thank you for leaving us a review.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new place and clean !
Stayed 1 night in Sep 2020
Response from Anna B. on 2020/9/8
Thank you for the kind feedback. We are happy to know you enjoyed staying with us. We hope you get to come back again.

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020
Response from Anna B. on 2020/9/6
Thank you for leaving us such nice feedback. We appreciate hearing that your stay with us was pleasant.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice escape
Stayed 2 nights in Aug 2020
Response from Anna B. on 2020/9/4
Thank you for such nice feedback. We are so glad you enjoyed your stay with us. Please come back and see us again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Anna B. on 2020/9/2
Thank you for leaving us feedback. We hope you get to come back to Vernal again.

8/10 Good

Mrs.Smith, Seattle

Traveled with partner
Liked: Staff & service
The desk attendant was polite and informative. She was aware of COVID but didn’t seem overly concerned. We were able to social distance from all other guests. All guests we encountered were masked. The room seemed clean enough.
Stayed 1 night in Aug 2020
Response from Anna B. on 2020/9/2
Thank you for taking time to leave us a review. We are happy to know that you enjoyed your stay with us. We hope you get the chance to come stay with us again.

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Anna B. on 2020/8/25
Thank you for taking time to leave us feedback about your stay with us. We hope you get to come stay with us again.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again!
It all went well right from the time I walked in. Had the opportunity to hear the nice young lady take care of three customers-one in person and two on the phone-she was outstanding. Just as nice and helpful to me as well. Room was just what was needed, excellent in every way. Thank you!
Stayed 1 night in Aug 2020
Response from Anna B. on 2020/8/18
Thank you for the kind review. We appreciate hearing that our team is providing our guests with such a great experience. We are so happy you enjoyed your stay at our hotel. Please come see us again.

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020
Response from Anna B. on 2020/8/11
Thank you for taking time to leave us feedback. We appreciate the 5 star review. We hope you get to come stay with us again.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relatively new and well-maintained hotel. If we return to the area, this hotel would be a top consideration.
Stayed 2 nights in Jul 2020
Response from Anna B. on 2020/8/6
Thank you for such a kind review. We are happy knowing that your stay with us was enjoyable and do hope that you get to come stay with us again.

10/10 Excellent

Cleve, Ogden, UT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent service checking in, friendly clean up staff, excellent service checking out. Price for this level of features was surprisingly moderate.
Stayed 2 nights in Jul 2020
Response from Anna B. on 2020/7/30
Thank you for leaving us such a nice review. We are happy to hear that you enjoyed your stay at our hotel. We hope you get the chance to come see us again.

8/10 Good

Debra

Liked: Room comfort
Stayed 2 nights in Jul 2020
Response from Anna B. on 2020/7/30
Thank you for taking the time to leave us a review. We hope you come see us again.

10/10 Excellent

Jesse, Alpine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice rooms. No pool or breakfast but very good sleep for the price.
Stayed 2 nights in Jul 2020
Response from Anna B. on 2020/7/30
Thank you for the kind review. We love hearing that you enjoyed your stay with us. Please come see us again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the kitchenette mostly. I also love the room setup. It was clean and comfortable.
Stayed 1 night in Jul 2020
Response from Anna B. on 2020/7/20
Thank you for leaving us such a nice review. We are so happy that you found the room setup to be so accommodating and that the kitchen was useful. We hope you get to stay with us again.

10/10 Excellent

Traveler, Utah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, Friendly Staff! We enjoyed our 2 night stay in a spacious room.
Stayed 2 nights in Jul 2020
Response from Anna B. on 2020/7/20
Thank you for taking time to leave us such a nice review. We love hearing that your stay with us was enjoyable and we hope you get to come see us again.

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Anna B. on 2020/7/16
Thank you for taking the time to leave us a review. We are happy you enjoyed our hotel. Please come see us again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is right in the middle of town! You can walk to the store, get coffee and come back all within 5 minutes! We will for sure come back
Stayed 2 nights in Jul 2020
Response from Anna B. on 2020/7/9
Thank you for the kind review. We are so glad that you enjoyed your stay with us and found our location so accommodating. We hope you get to come stay with us again.

10/10 Excellent

Ryan, Ogden, Utah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The female employee at the front desk made us feel welcome. She gave our kids Dino tattoos and Dino bags. She was very helpful and kind.
Stayed 1 night in Jun 2020
Response from Anna B. on 2020/7/9
Thank you for taking time out to leave us such a nice review. Shannon is very good at making everyone feel welcome and goes out of her way to help our guests. We are so happy you got to experience that. We hope you get to come stay with us again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Anna B. on 2020/7/9
Thank you for the nice review.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geat place to sleep
Friendly hotel Great location close to stores, restaurants, gas. Rooms are large and have stove, microwave, fridge and even dishes. Quiet and comfy
Stayed 3 nights in Jun 2020
Response from Anna B. on 2020/7/9
Thank you for taking time to leave us such a nice review. We are happy that you enjoyed our great location in town. Please come see us again.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shop on the Go
We was very impressed, very clean, desk was so nice & polite.Will stay there again
Stayed 2 nights in Jun 2020
Response from Anna B. on 2020/7/9
Thank you for leaving us such a kind review. We are so happy that you enjoyed your stay with us. We hope you do get to come back again.

10/10 Excellent

KIMBERLY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I will give this place 5 star all the way! never have I stayed somewhere so friendly, clean and comfy like home. I was amazed as soon as I opened the door how clean and fresh everything is. Full kitchen and amenities and comfortable bed and quiet area. Will be staying there again on next trip.
Stayed 2 nights in May 2020
Response from Anna B. on 2020/5/26
Thank you for the kind review. We are so happy to hear that your stay with us was so enjoyable. We do hope you come see us again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2020
Response from Anna B. on 2020/5/19
Thank you for the 5 stars. We are happy you enjoyed your stay with us.

10/10 Excellent

Ray, Salt lake city

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, clean, friendly staff and perfect location.
Stayed 1 night in Mar 2020
Response from Anna B. on 2020/3/23
Thank you for the 5 stars! We appreciate hearing that you enjoyed your stay with us and found the rooms, hotel and staff so accommodating. We hope you get to come stay with us again.